Very bad company, ethier with companies ethier with direct clients, hard procedures, thatly are not smart at all, canceling order without clear reasons, thay just want to stop any normal transacti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Words would fail me to express how satisfied I am with your topnotch customer service and satisfaction. With this platform u cannot be scammed by anyone. This is me saying a big thank you to the Paypr... See more
As someone used their payment solution for 1+ years, they suddenly stopped supporting the business area ( AI images, videos, songs) - totally legitimate business without any warning or prior notifi... See more
once I figured out your system. you were very responsive and willing to help. I had some difficulty accessing support because when I entered my email it always came back that there was no account as... See more
Company details
Information provided by various external sources
PayPro Global is a suite of eCommerce solutions that cater specifically to software developers and vendors, helping them simplify the distribution and reselling of their digital products, software, SaaS, and other goods to end users all over the world. With PayPro Global, software developers and vendors, they are able to sell and market their products online, accept payments through multiple online channels, increase cart value, and fully visitor to customer conversion rate.
Contact info
2.4
Poor
690 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
auto_awesome
auto_awesome
Oversæt fra: Engelsk
1.189 / 5.000
Many thanks for the help, I certainly cannot recommend their company, you order a monthly trial and then you are tied to a monthly subscription, and we could not use their service, because as they write
could they translate all documents but it doesn't fit.
July 8, 2024
Unprompted review
Very quick and very accurate answers
Very quick and very accurate answers. Thank you support for the best service among payment systems
July 3, 2024
Unprompted review
The responsiveness of the PayPro Global…
The responsiveness of the PayPro Global Customer Care Team blew me away. I needed their help, and I got a response within 5 minutes of filling in the help form. I'd never seen anything like it.
Not to mention the effectiveness of the software for which I paid an annual licence. Duplicate photos and files Fixer. They work very well and are easy to learn.
June 4, 2024
Unprompted review
I accidentally bought a second…
I accidentally bought a second subscription and it was noticed immediately. I was contacted re this transaction. Excellent pick up Shows they are customer focused
May 27, 2024
Unprompted review
This company is a scam
This company is a scam. After charging my card for the full payment, they then email me asking for a picture of my passport to be sent via a reply to their email. They don't read the responses and just copy and paste the same email back. There is no secure portal for documents, nothing, its straight just on email which is against the GDPR guidelines they claim to follow in their privacy policy which they repeatedly send every email. Bare in mind this whole situation is over a 118$ membership renewal for a website builder (Nicepage)
After alot of back and forth I send them my passport over email - to my surprise they reply back with a new demand - they now need a selfie of me holding my ID next to my face, again sent via a email reply.
This is the verification you would see requested when opening a bank account. Not making a 118$ membership renewal for a basic website builder. On top on that I made this payment via Paypal which itself is a industry leader in secure payments.
Stay well away from this company - with a selfie/ID anyone would be able to open up bank accounts in your name aswell as many other things. These types of docs/images are always to communicated via secure portals not by email. They are directly breaching GDPR guidelines and leveraging your own money against you to get what they want.
May 21, 2024
Unprompted review
Reply from PayPro Global
Dear John,
Thank you for sharing your feedback regarding your recent experience with PayPro Global. We understand your concerns regarding our verification process and apologize for any inconvenience caused.
Please know that our main concern is to create a secure online environment. In situations in which we may have doubts regarding the legitimacy of a transaction, further verifications are necessary. This is, also, the reason for which you were asked to confirm your identity using any legal document.
Please rest assured that your data is secure and will never be shared with any third parties. All information shared with us is handled in compliance with GDPR and is used solely for verifying your identity and protecting your transaction.
Should you have any further questions or concerns, please do not hesitate to reach out to our customer support team at support@payproglobal.com or call :
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you and we apologize for any inconvenience this situation may have caused.
Best regards,
The PayPro Global Team
Avoid at all cost!!
Avoid at all cost!!! They charged my card for the software that i bought. I gave them all the details. At first they ask for my number i gave it to them, then i receive a missed call from their number. And then they will email you that they cannot contact you when they just ring your phone and drop the call. I sent them my phone number multiple times and every time i send, they just ring and drop the call, and then eventually they asked for my address and bank details, which i updated my profile so they should have it. all the delaying tactics of a con company. I doubt they even have the software i am buying. I don't even know if they are going to refund me my money back. Very bad experience. Avoid this company!!!!
May 11, 2024
Unprompted review
Reply from PayPro Global
Dear Customer,
Thank you for reaching out to PayPro Global. We understand your frustration and we are here to help resolve the issue with your order.
PayPro Global is a reseller of software, SaaS, and digital goods. Sometimes additional verification is needed to ensure a smooth transaction. We kindly request to place a new order using your full real name, your billing address, and a reachable contact phone number for verification purposes.
We would also like to clarify that no funds were withdrawn from your account. For security reasons, an authorization hold has been placed by your bank on a certain amount of funds until all verifications are complete. This money will be returned to your account as soon as the authorization hold is canceled.
We apologize for any inconvenience this may cause. Our team is dedicated to ensuring a positive and secure purchase experience for all our customers.
If you require further assistance, please write us an email at support@payproglobal.com or call
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best Regards,
The PayPro Global Team
I have provide them billing address and…
I have provide them billing address and debit card. They have told me this provide your real name under id. This is pissing me I have really lost my money. Cuz these fraudulent company is taking money. Providing every information for purchasing anti captcha and 2captcha. They told me to wait 5-10 working days to getting back to my debit card. I have been using my payment via debit card to processing payment and they said payment declined. Didn't know they need id card name. Billing address to id card name. They haven't provide under debit card id name information label
April 23, 2024
Unprompted review
Reply from PayPro Global
Dear Customer,
Thank you for reaching out to PayPro Global. We understand your frustration, and we are here to help resolve the issue with your order.
PayPro Global is a reseller of software, SaaS, and digital goods. As such, we are committed to ensuring the security of all transactions and must comply with industry-standard verification procedures. It seems there is a discrepancy between the name you provided and the name linked to your debit card.
To ensure a smooth transaction, please place a new order using the following information: your full real name, your billing address, and a reachable contact phone number for verification purposes.
Additionally, we would like to mention that no funds were withdrawn from your account. For security reasons, an authorization hold has been placed by your bank on a certain amount of funds until all verifications are complete. This money will be back to your account as soon as the authorization hold will be canceled.
We apologize for any inconvenience this may cause. Our team is dedicated to ensuring a positive and secure purchase experience for all our customers.
If you require further assistance, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best Regards,
The PayPro Global Team
Outstanding customer service
Outstanding customer service. I had an issue, and you corrected it immediately.
April 3, 2024
Unprompted review
They pretend to ensure you are refunded…
They pretend to ensure you are refunded when a business using their payment gateway treats their customers unfairly, but actually they don't do a thing to refund or fix the situation. Scummy payment processor that I will go out of my way to never use again.
Update: Order #30914714. I already wrote you about this but didn't hear a thing. I also warned you that I would write this review. I already explained why I asked for a refund after a week of not hearing from Rank Tracker. That little pos Felix Rose-Collins not only refused to refund, but also deleted my account, which is the same as stealing. This review goes away if I get my refund, and otherwise stays up.
March 20, 2024
Unprompted review
Reply from PayPro Global
Dear Martin,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out.
To locate your order, we would require the order ID number and email address that was used.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Bought a bundle of software from a…
Bought a bundle of software from a commpany and as soon as their emai with order and license info hit my Microsoft email, it crashed due to too many login attempts! Why are they trying to log into my email? And creating problems for me?
March 21, 2024
Unprompted review
Reply from PayPro Global
Dear Jyotindra,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out.
To locate your order, we would require the order ID number and email address that was used.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Gave good warning on upcoming…
Gave good warning on upcoming charge…gave clear instructions and provided the appropriate info…finished the call in 2 minutes…well done!
March 20, 2024
Unprompted review
Refund request ignored??
I have asked for a refund from Paypro Global which was what PayPal says in order request a refund as soon as I received a notice that I was told I owe something. I wrote to you, the proper email to ask for immediate refund from a Prime Fasting 1-month plan who I cc’d as well, received a case number #30714216 from them and NOTHING has happened over 3 weeks except saying the same thing Refund Pending. But no refund yet!
February 23, 2024
Unprompted review
Reply from PayPro Global
Dear Adrianne,
We are sorry to hear about your experience.
Due to the records in our system, the Order 30714216 has already been cancelled and money will be refunded back to your account within a couple of business days. Kindly note that the refund process might take up to 10 business days.
For further assistance, please write us an email at support@payproglobal.com or call :
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
No support, bad business ethics
Their services were forced upon me while trying to buy a license key for software. After I paid and received a fraudulent license key from the company they supported, I reached out explaining my situation. The company has yet to refund the money and is not cooperating.
February 26, 2024
Unprompted review
Reply from PayPro Global
Dear Dillon,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. So we would require further details to get the matter sorted out. To locate your order, we would require the order ID number and email address that was used.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Super Helpfull and very fast!
February 1, 2024
Unprompted review
PayPro Global Reselling Ranktracker Despite Them Scamming Huge Numbers of Customers
There is a saying, "A man is known by the company he keeps". The same applies in the world of business. Therefore, why is PayPro Global sending me emails about the product Ranktracker?
For those who do not know, Ranktracker have scammed huge numbers of Lifetime Deal (LTD) customers by putting up a paywall (in my case $82 a year) to access the product they had already purchased. I suggest people check them out on TrustPilot, where you can read the backlash 1 star reviews for yourself.
A quick internet search reveals the extent of the scam e.g. read the article, 'RankTracker.com: How They Killed Their AppSumo Lifeftime Deal' or go directly to the AppSumo site and read their Senior Manager William Hodges' status update about the Ranktracker saga. Moreover, Ranktracker has been accused of faking 5 star reviews and TrustPilot has removed the company's TrustScore and placed a warning bar about the company.
LinkedIn lists Felix Rose-Collins as the CEO/CMO/Co-Founder at Ranktracker.
The entire LTD market is threatened by the actions of unethical businesses such as Ranktracker, therefore why would PayPro Global risk tarnishing their brand by associating with it?
January 17, 2024
Unprompted review
My experience was made great by a timely review and response.
My experience was made great by a timely response. Sure I know all responses will not be this quick but the point that trouble-ticket (email was sent) immediately for support of my issue.
January 10, 2024
Unprompted review
Asked for more than a week ago to be…
Asked for more than a week ago to be reimbursed for a useless service I was charged second time and still didn't have my money back. There was only an e-mail telling me they will look into it and that's all.
December 21, 2023
Unprompted review
Reply from PayPro Global
Dear Sergiu,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. Due to the records in our system, your subscription auto-renewal is canceled and your refund request was forwarded to the software company.
Kindly check your email including your spam folder for the vendor's reply sent from support@imagetotext.info. If you have any questions regarding a refund or license information - feel free to reply to this email.
For further assistance, please contact support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Wonderful guys
Wonderful guys. Helped me in a very difficult situation where the software vendor did not want to fulfill their refund obligations.
I am very happy with the cooperation.
December 22, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.