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Rated 5 out of 5 stars

I cannot recommend Adam highly enough! For the past two years, our laundromat has been struggling with a frustrating compatibility issue between our PayRange devices and ESD card readers on our dr... See more

Rated 5 out of 5 stars

Being entirely new to such technology for our laundry systems at our apartment communities can be a bit intimidating. The payrange team patiently worked with us to help get us up and running. The s... See more

Rated 1 out of 5 stars

A very bad company, very bad UI, very bad customer experience, annoying to deal with on the backend. Would not recommend. Trustpilot needs a 0 star option for these folks

Rated 1 out of 5 stars

Dishonest Some kind of scam going on here. Do not use buyer beware. Will charge you what ever it feels it can get away wish Not honest on charges, and fails a lot. convincingly in company’s favor. Not... See more

3.2

Average

TrustScore 3 out of 5

124 reviews

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Replied to 38% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Been using payrange for a couple years…

Been using payrange for a couple years now.so far things have been good no big problems.i like the fact you do not have to use coins and you use the app to down load monies for laundry use.will keep using the app until problems arise where I can not control.but to anyone looking for a great way to save time and want simplicity this app is easy enough for anyone enjoy this review.

November 17, 2022
Rated 3 out of 5 stars

Broken Washing Machines

I'm suggesting that Pangea's Maintenance needs to fix washing machines and dryers on a regular basis. I went to wash my clothes & washing machine #1 & #2 needs repairing. And I thought that Pay Range refunds your amount lost from the machines. They could have refunded the money back from your credit or debit card. They need to repair all dryers and washing machines.

November 5, 2022
Rated 3 out of 5 stars

Not reliable

The app timer and the machines do not seem to be in sync, sometimes it's off by 7 to 8 minutes. To the point that when I start the washers I'm setting my own timer on my cell phone because I cannot rely on the time that I'm getting from the app.

November 13, 2022
Rated 5 out of 5 stars

Very convenient

I appreciate being able to do my laundry without getting change. It is really convenient and saves a lot of trouble. I do not typically carry cash so getting change is a hassle. The service is responsive and has worked without issue every time I've used it.

November 13, 2022

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