Payset Limited Reviews 

PAYSET has proven to be an utterly unreliable payment system. The bank accepted two transactions, then blocked my account despite receiving all documents proving the legitimacy of the transaction.

Before the account was closed, I managed to send a payment of 80,000 EUR to my supplier, but over a month later, the money still hasn’t arrived. In response, I only get excuses: "It’s the correspondent bank’s checks," "We can’t do anything." Meanwhile, the remaining funds in the account are also frozen. When asked why the account was blocked, they vaguely cite "internal bank policy."

In effect, PAYSET has deprived both me and my supplier of our money without clear justification. There’s no transparency, no urgency—just empty promises.

I strongly advise everyone to avoid this payment system—the risks of losing money and sanity are far too high.

14.08.2025 addition
For two months now, I have been corresponding with your support team, yet the result is zero: my €80,000 has vanished into the depths of your system, my remaining funds remain frozen, and your responses have been reduced to template replies and complete silence on my latest requests.

We are happy with their service. We can pay very quick and less fees for everything. I suggest for everybody

very smooth and highly recommended services to manage multi currency account

The fintech services are not just for companies but also to individuals as partners promoting and enhancing visibility of individuals. Surely both companies and individuals will be benefited by payset. On Boarding was very efficient and indeed partnerships are vital for business ecosystems to thrive.

Great customer support and good services

Their multi-currency accounts are a lifesaver for our global operations, allowing us to send and receive funds quickly in several currencies. The interface is intuitive, transfers are fast, and the exchange rates are very competitive. But what truly sets them apart is the customer support—responsive, professional, and genuinely helpful.

Easy, nice and quick.

I have been working for 1 year and I am very satisfied, absolutely reliable

I had a request that needed quick handling, and Valentin took care of it efficiently, professionally, and with a personal touch.
It’s rare to experience such smooth and pleasant service — truly appreciate.

Their customer service is outstanding. Fast responses, with willingness to solve the problem for customer.

Payset has been a great bank for me

As a business owner, Payset has been a great partner to have in processing incoming and outgoing SEPA and SWIFT payments from clients for over 3 years now. Transactions are received quite quickly and their new reporting interface is now mature and quite good.

We have enjoyed top notch customer service from Valentin who has been an excellent account manager and offered us competitive terms.

Would recommend for business processing.

Best service ever!

I had a terrible experience with Payset. They charged me €25 just to receive a €160 payment that’s extortionate for a basic service. But the real problem started when they suspended my account after a normal €200 transfer from my personal account to my company account, both in my name.

No fraud, no complaints, no chargebacks. Just a clean business and yet they shut me down without explanation.

This is the same nonsense I’ve faced with Wise, Stripe, PayPal, and Western Union. Western financial platforms are becoming unusable for small businesses. They act like you’re guilty by default and treat regular transactions like criminal activity.

Why? Because AML (Anti-Money Laundering) policies have become a global economic chokehold. These outdated, fear-based regulations aren’t protecting anyone they’re punishing honest business owners and suffocating global trade. AML, as implemented today, is killing economic activity worldwide by turning every fintech into a paranoid compliance cop instead of a service provider.

Meanwhile, Chinese platforms like Alipay and WeChat Pay have never given me a single issue. They actually understand how business works they don’t kill transactions over nonsense, and they let you operate without stress.

Honestly, I hope Chinese companies take over this entire industry. I’m done with Payset and the rest of these Western “compliance-first” platforms. They are not safe, not fair, and not worth your time or money.

My experience with Payset was really good. What I liked the most is their quick onboarding and their dedicated Customer Success service that it’s nothing short of great! Really recommend Payset!

Our onboarding experience with Payset was exceptionally smooth. From the beginning, we felt well-supported by the team, especially Valentin, our Head of Customer Success. He was incredibly attentive, answering all our questions thoroughly and helping us understand the full capabilities of our account.

The platform itself is highly capable and meets all our needs effectively. What truly sets Payset apart, however, is the quality of their customer relationship management post-sale—something we've found lacking in competitors like Revolut or Wise.

If you're looking for a service that combines a powerful product with genuinely helpful support, I highly recommend Payset.

Valentin and the Team at Payset are really responsive, bringing good solutions for our business. This kind of service is critical for us and we are working with them for over 2 years now.

Highly recommended

We're really happy of all the changes made within Payset that allowed us to start using our accounts again. We've had our accounts for three years now but last year we had no communication with anybody and we were losing hope we could ever have our collaboration again, but thanks to our Head of Customer Success -Valentin Dobrota we re-opened all of our features we had, we have fast compliance and resolve any issues quickly. We also have monthly meetings to align our operations and how Payset could improve the quality so we face no issues, which is something that I've never experienced with all other banks partners we've had!

My Head of Customer Success (Valentine) is always super helpful and responds quickly when needed assistance.

Within online banking is something that is important to me personally, and I find it very useful.

FRAUDSTERS!!!. A three weeks ago, my partners have sent my commission $57'085.= to my business account with PaySet. Thereafter, its partnering bank CLEARBANK has blocked the transaction and its compliance requested via PaySet due documents (contract, Bill of Lading. etc). Indeed, the documents were presented to PaySet same day. Meanwhile, PaySet has closed my business account immediately. In other words, PaySet and CLEARBANK have arranged a trap to steal my money. Today, the remitting bank tracking shows the funds are blocked by CLEARBANK without any sound reason still, while PaySet shrugs only and doesn't clarify the matter at all. As a result, the funds are stolen by partnering couple ClearBank and PaySet.