The platform is trustable, professional and clear in every service. The customer care is "real", helpful and fast to answer. The compliance is strict, but it's positive and I think it's the pre-chec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional onboarding, fast response. Great service team. Careful review of documents. The mobile App would be a great addition, I hope it will be soon developed. Fast transfer and good exchang... See more
Company replied
I am very satisfied with the collaboration and I received very quick responses from Peyset. In many cases, you have to wait many days for a response, but at Peyset I received answers very quickly. I... See more
Company replied
Dear Payset Team, I’m happy to share my positive experience with Payset. The support team was professional, responsive, and genuinely committed to resolving my concern quickly and efficiently.... See more
Company replied
Company details
Written by the company
Payset is an online payment solution that provides multi-currency accounts and currency exchange services. With Payset, companies large or small can easily hold, send, or receive funds in up to 34 currencies to and from clients, staff, or suppliers around the world. Payset offers free signups, quick onboarding, personalized service, advanced security, affordable FX, frictionless global payments, local IBANs in key regions, excellent reporting features, and more. We help modern businesses eliminate the expenses, delays, and red tape associated with cross-border payments and currency exchange. As an FCA-regulated EMI based in the UK, our multicurrency business accounts are tailored for global clients in e-commerce, startups, holding companies, import-export, and any company with international reach.
Contact info
9th Floor, 9 Appold St, EC2A 2AP, London, United Kingdom
- +44 1880 280081
- operations@payset.io
- payset.io
4.4
Excellent
294 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Trustable, professional, real customercare
The platform is trustable, professional and clear in every service. The customer care is "real", helpful and fast to answer.
The compliance is strict, but it's positive and I think it's the pre-check that makes fast the transactions. Instant in or out is good.
Cons: The fees are a bit high and they don't have a credit / debit card.
November 1, 2025
Unprompted review
Reply from Payset Limited
Thank you so much for your thoughtful feedback! We’re delighted to hear that you appreciate our transparency, professionalism, and dedicated customer care — we work hard to ensure every client feels supported and secure.
We also appreciate your understanding of our strict compliance standards — they’re in place to make sure all transactions remain fast, safe, and reliable for everyone.
Regarding your comment on fees and card availability, your input is very valuable. We’re continuously reviewing our pricing structure and exploring new payment options, including card integrations, to make our services even more convenient.
Thanks again for sharing your experience and for helping us improve!
Payset Team
Our experience about Payset
Payset's people insist on keeping high standards of services, respecting their clients!
This is really hopefull to all of us!
We hope that they will continue to do so and we really encourage them about it.
October 31, 2025
Unprompted review
Reply from Payset Limited
Thank you so much for your kind words and encouragement!
At Payset, we truly believe that putting our clients first and maintaining high standards is the key to building lasting trust.
Your support means a lot — it keeps us motivated to keep improving and delivering the best possible experience!
Payset Team
PROMPT PROFESSIONAL EFFICIENT FRIENDLY…
PROMPT PROFESSIONAL EFFICIENT FRIENDLY AND HELPFUL STAFF AND SERVICES
October 28, 2025
Unprompted review
Reply from Payset Limited
Thank you so much for your wonderful feedback! We’re thrilled to know you found our team prompt, professional, and friendly. It’s always our goal to provide efficient and helpful service — we truly appreciate your support!
Payset Team
very good communication and everything…
very good communication and everything i loved itt
October 26, 2025
Unprompted review
Reply from Payset Limited
Thank you so much for your kind words! 😊 We’re thrilled to hear you loved the experience and appreciated our communication. It was a pleasure working with you, and we hope to see you again soon!
Payset Team
Excellent Service and Reliable Platform
I’ve had an outstanding experience with Payset. Their platform is user-friendly, efficient, and highly secure, making financial transactions smooth and hassle-free. The customer support team is professional, responsive, and always willing to assist promptly with any queries or technical issues.
Payset truly stands out for its transparency, reliability, and commitment to customer satisfaction. I highly recommend Payset to anyone looking for a trustworthy and efficient financial service provider.
October 20, 2025
Unprompted review
Reply from Payset Limited
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Payset. Our team works hard to ensure that our platform remains secure, efficient, and easy to use, and it’s great to know that this has made a difference for you.
We truly appreciate your kind words about our customer support and commitment to transparency — providing excellent service and building trust with our clients are at the heart of what we do.
Thank you for choosing Payset and for recommending us. We look forward to continuing to support your financial needs!
Payset Team
Very professional team.
October 20, 2025
Unprompted review
Reply from Payset Limited
Thank you for your kind words! We’re glad to hear you found our team professional — we truly appreciate your support.
Payset Team
The response was fast and I received…
The response was fast and I received clear instructions.
October 7, 2025
Unprompted review
Reply from Payset Limited
Thank you for your kind words! We’re happy to hear that you received a quick response and had a positive experience. We always aim to provide fast and reliable service!
Payset Team
Very good services
October 2, 2025
Unprompted review
Reply from Payset Limited
Thank you so much! We’re glad to hear you’re happy with our services — your satisfaction means a lot to us!
Payset Team
Reply from Payset Limited
Thank you for your kind words! We’re glad to hear you find our team friendly and approachable. Providing a welcoming banking experience is very important to us, and your feedback motivates us to keep improving. We look forward to serving you again!
Payset Team
Great service and banking!
September 22, 2025
Unprompted review
Reply from Payset Limited
Thank you for your feedback! We love that you enjoy our service and capabilities!
Payset Team
Very structured onboarding
Very structured onboarding. Takes about 30 minutes. I did not have a corporate bank account, I just had to send them an email and they have accommodated it. Great pricing as well.
September 8, 2025
Unprompted review
Reply from Payset Limited
Thank you for sharing your experience! We’re glad to hear that you found the onboarding process structured and efficient. Our team is always happy to accommodate unique situations, and we’re pleased we could support you with the bank account requirement. It’s also great to know that you’re satisfied with our pricing. We look forward to continuing to provide you with a smooth and valuable experience!
Payset Team
Working for a year with Payset Limited
Working for a year with Payset Limited, have had good collaboration and only the best remarks.
August 7, 2025
Unprompted review
Reply from Payset Limited
Thank you for your kind words and for trusting us over the past year! We truly value our collaboration and are delighted to hear about your positive experience. Looking forward to continuing our partnership and supporting your needs.
Payset Team
fast, easy personal data collecting, honest compliance without stupid questionary and overwaiting
Thank you for making finance experience more comfortable and easy in too regulated bank`s world
August 22, 2025
Unprompted review
Reply from Payset Limited
We’re so glad to hear that we’ve been able to make your financial experience smoother and easier. Our mission is to simplify things in today’s highly regulated banking world, so your feedback means a lot. Thank you for sharing!
Payset Team
Reply from Payset Limited
Thank you! We’re happy to know our support team was able to help.
Payset Team
Really impressed with how fast my
Really impressed with how fast my transactions go through. It’s almost instant for most countries I deal with, which is a huge relief.
July 8, 2025
Unprompted review
Reply from Payset Limited
Thank you for the great feedback! We're thrilled to hear you're experiencing such fast transaction speeds—especially across multiple countries. Making cross-border payments quick and seamless is a key focus for us, so it's great to know it's making a difference for you!
Payset Team
The platform gave my business the
The platform gave my business the flexibility to expand into new regions. Having local account details in multiple currencies has helped a lot with building trust with our partners abroad.
July 7, 2025
Unprompted review
Reply from Payset Limited
Thank you so much for your feedback! We're thrilled to hear that the platform has supported your business expansion and helped build trust with your international partners. Providing local account details in multiple currencies is one of the ways we aim to make global growth smoother and more accessible. We're excited to keep supporting your journey into new regions!
Payset Team
Onboarding was clear
Onboarding was clear, step by step, and way faster than I expected. I was up and running within two days, and haven't had a single hiccup since.
July 11, 2025
Unprompted review
Reply from Payset Limited
Thank you for the kind words! We're so glad to hear your onboarding experience was smooth and efficient. Getting you up and running quickly—and without issues—is exactly what we aim for. We're happy to have you with us and look forward to supporting your continued success!
Thank you!
My account manager has been…
My account manager has been exceptional. Super responsive, knowledgeable, and actually understands the challenges of running a digital business.
July 2, 2025
Unprompted review
Reply from Payset Limited
Thank you for your kind words! We're delighted to hear your account manager has made such a positive impact. Being responsive and truly understanding the needs of digital businesses is a top priority for us. We’ll be sure to share your feedback with the team—it means a lot!
Payset Team
The support team is the real highlight
The support team is the real highlight here. Every time I needed help, they were just a message away. It never felt like I was just another account.
June 26, 2025
Unprompted review
Reply from Payset Limited
Thank you for your kind words! We're especially proud of our support team, so it means a lot to hear they made you feel valued and supported. You're never just another account to us—we're here to make sure you always feel heard and taken care of. Don’t hesitate to reach out anytime!
Payset Team
Beware of PAYSET! Account Blocked Without Explanation – Funds Frozen
PAYSET has proven to be an utterly unreliable payment system. The bank accepted two transactions, then blocked my account despite receiving all documents proving the legitimacy of the transaction.
Before the account was closed, I managed to send a payment of 80,000 EUR to my supplier, but over a month later, the money still hasn’t arrived. In response, I only get excuses: "It’s the correspondent bank’s checks," "We can’t do anything." Meanwhile, the remaining funds in the account are also frozen. When asked why the account was blocked, they vaguely cite "internal bank policy."
In effect, PAYSET has deprived both me and my supplier of our money without clear justification. There’s no transparency, no urgency—just empty promises.
I strongly advise everyone to avoid this payment system—the risks of losing money and sanity are far too high.
14.08.2025 addition
For two months now, I have been corresponding with your support team, yet the result is zero: my €80,000 has vanished into the depths of your system, my remaining funds remain frozen, and your responses have been reduced to template replies and complete silence on my latest requests.
July 15, 2025
Unprompted review
Reply from Payset Limited
Thank you for the detailed feedback! Our Compliance Director has been in touch with you and will continue to keep the communication channel open until your issue is resolved. We know that compliance checks are often causing dissatisfaction but we remain at your disposal until the investigation is completed.
Payset Team
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