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Rated 1 out of 5 stars

There is no direct way to contact PayTabs. The WhatsApp number provided is not working, and when we send emails, we receive the same repeated response, as if it is an automated reply

Company replied

Rated 1 out of 5 stars

Very unprofessional. They changed the terms and conditions without our approval, and they forced us to pay for fees that we had not signed for. They locked our account and are forcing us to pay. Cu... See more

Company replied

Rated 5 out of 5 stars

We at Business One have been using Paytabs for over a year now. It has been flawless service and payments. Never has there been any issue with receiving payments from Paytabs. Mr Karan has bee... See more

Rated 3 out of 5 stars

Actually at first I had a very bad experience because all my work stopped for months because PayTabs didn’t activate my account.. I sent many emails but no any replies. Now I’m happy because Mr. Ron... See more

Company replied

Company details

  1. Payment Service
  2. Non-Bank Financial Service

Written by the company

PayTabs is a payments infrastructure company providing exceptional solutions that are simple, secure, and scalable to drive local commerce and power financial inclusion across the region. The company was founded by Saudi entrepreneur Abdulaziz Al Jouf. Having processed the first live payment gateway transaction in 2014, today PayTabs processes transactions in multiple currencies and markets, swiftly and securely. By providing the infrastructure for B2B payment solutions, including digital invoicing for businesses, QR code, social media payments, point of sale and switching platforms, PayTabs facilitates seamless e-commerce and social commerce solutions for merchants, super merchants and governments. For over a decade, PayTabs has custom built and exported a full stack of game changing solutions. These include mobile applications, hospitality, governmental, education, airline, travel, transport, and biller solutions, to interlink the multi-billion-dollar enterprise market chain in the region. In 2021, PayTabs launched PT Touch, ( also known as MEPS FAST in Jordan) the first soft POS solution in the MENA market to transform smart phones into merchant point of sale (POS) terminals. In 2022, PayTabs made a leapfrog move to pioneer next generation payments, by launching its home owned, globally validated unified payments and orchestration platform. PayTabs unified payment processing orchestration enables governments and large-scale originations to become independent payment platforms to serve their industries. In 2022, the company acquired Türkiye’s social commerce platform Paymes to complement its existing retail portfolio. In early 2023, PayTabs received payment gateway certification from Saudi Payments. By end of 2023, PayTabs was awarded MENA’s Best Merchant Solution and the glowing recognition of Fintech Company of the year. In October 2024, PayTabs was named top 100 companies in fintech, globally. PayTabs has dedicated offices in Saudi Arabia and UAE and presence in other locales including Jordan, Turkiye, and Egypt. The company is an equal opportunities employer. More milestones on: https://site.paytabs.com/en/


Contact info

3.0

Average

TrustScore 3 out of 5

277 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nida Bham is very cooperative

Nida Bham is very cooperative, helpful, and kind.

May 6, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you for your kind words about Nida. We shall be sure to pass on your positive sentiments to her. Thank you for taking time out to appreciate our personnel and we wish you a wonderful day ahead!

Rated 5 out of 5 stars

Reliable payment solution and great team

The Payment Solution is reliable, simple and really easy to use. The team is very cooperative, they respond promptly and they were accommodative for special changes. Thanks to the Team for their support and efforts.

April 28, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you for sharing your positive feedback. Have a great day!

Rated 5 out of 5 stars

My experience was not complicated and…

My experience was not complicated and the process of opening an account with them was professional & straightforward, as all my inquiries were answered with a high degree of speed and transparency. In particular, Mrs. Nida Bham, who was highly cooperative and distinguished and eager to provide all information, reflects the company's keenness to recruit employees with competencies and experiences that reflect customer satisfaction.
Thank you to all of you ..

April 27, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you for taking the time to provide positive feedback about your experience with PayTabs. Will pass on your kind words to Nida.
Your comments certainly help our team to stay motivated! Have a great evening.

Rated 5 out of 5 stars

Paytabs is really easy to use

Paytabs is really easy to use, we prefer the invoicing solution as it allows us to create payment links easily. The team is responsive as well. Paytabs approach towards us was very friendly and they understood our business well.

April 1, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you for taking the time to provide us with great feedback. We are happy to hear that you are enjoying our invoicing solution and PayLinks feature. Have a great day!

Rated 5 out of 5 stars

Have been using PayTabs for my…

Have been using PayTabs for my company's website for the past year without any hassle, the support and account managers are good also with their recent system upgrade it's much better. The best thing about it is the ease of withdrawal and allows Apple Pay which is not in most of the payment gateways and the ease of connecting it with Shopify is great.

April 1, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you for your feedback. We are happy to hear that you have been enjoying the benefits of our new platform, PT 2.0. We appreciate your positive comments.

Rated 5 out of 5 stars

As a website developer i have…

As a website developer i have integrated tens of different payment gateways in E-commerce website but Paytabs is one of the most user-friendly payment gateway. Also they process the transactions in local as well as foreign currencies which is a great plus point. I would highly recommend Paytabs and my experience with them is excellent.

March 31, 2021
Unprompted review
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Reply from PayTabs

Thank you for sharing your positive experiences in integrating with our payment gateway. Your kind feedback inspires us to do better.

Rated 5 out of 5 stars

Awesome service and great support

Awesome service and great support. Its an easy to use payment gateway and provides all the features any business requires. Highly recommended.

March 30, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you kindly for your positive feedback. We value our customers and feedback like yours is inspiring.

Rated 5 out of 5 stars

Very amazing team support

Very amazing team support, fast replies amazing customer service.

March 29, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Your positive comments inspire our team to do more and do better. Thank you for taking the time to share your feedback. Have a great day!

Rated 5 out of 5 stars

Versatile Solution Provider

Paytabs has a wider array of services from Raise Invoice, Secure Pay etc. which are extremely beneficial to companies seeking to accept payments online. In terms of implementation the whole process is easy, timely with assistance always available.

March 29, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Your positive comments inspire our team to do more and do better. Thank you for taking the time to share your feedback. We are happy that you are able to benefit from our products and solutions. Have a great day!

Rated 4 out of 5 stars

Service is quick

Service is quick, plug-ins are user friendly also the invoicing solutions is easy.

March 29, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Your positive comments inspire our team to do more and do better. Thank you for taking the time to share your feedback. Have a great day!

Rated 5 out of 5 stars

Setting up Paytabs was very simple as…

Setting up Paytabs was very simple as they already have a plugin available for Shopify. We have been using their services for few months now and everything has been really smooth. Transaction data is quite accurate and we get our withdrawals on time as well. Would highly recommend them.

March 29, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you kindly for sharing your positive feedback. We are grateful and appreciate your comments.

Rated 5 out of 5 stars

Amazing

They are fast, effective and much user friendly, amazing support team also. Cheers

March 29, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you very much for taking the time to write to us and provide feedback. We truly appreciate your positive sentiments.

Rated 4 out of 5 stars

Responsive staff

Responsive staff , minimum paperwork but the only draw back was the process time which needs to worked on by them .The software is easy to plugin and back panel is user friendly .

March 28, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you so much for taking the time to provide us with feedback. We really do appreciate it and your comments motivate us to do better and improve where required, ie, the process time.

Rated 5 out of 5 stars

Extremely professional and prompt…

Extremely professional and prompt support. I'd definitely recommend PayTabs to others.

March 28, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you so much for taking the time to provide us with feedback. We really do appreciate it and your comments motivate us to do better.

Rated 5 out of 5 stars

Paytabs is what I exactly needed.

Paytabs was very easy, convenient and cost efficient for my business model being a start. The process and usage is also very reliable and fast along with customer support. happy with the service and product :) highly recommend it.

March 28, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you so much for sharing your positive feedback with us. The time you have taken to provide a review is appreciated and will help to motivate our team to do more and do better.

Rated 5 out of 5 stars

Fast to signup and go live

I have done like 4 accounts with them and they are superfast compared to others. Well I think it might be causes I had all the documents ready. As I did apply with others they timeline was high.

March 28, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you so much for sharing your positive feedback with us. The time you have taken to provide a review is appreciated and will help to motivate our team to do more and do better.
Have a great evening.

Rated 5 out of 5 stars

Our company has been using Paytabs for…

Our company has been using Paytabs for 1 year now, the invoice solution has been really good so far and the team has always been very helpful. We totally recommend Paytabs to businesses that are looking for online payment platform.

March 28, 2021
Unprompted review
PayTabs logo

Reply from PayTabs

Thank you for taking the time to provide us with a review of your experience. We really do appreciate your positive feedback and state that we take pride in supporting our merchants.

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