While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people encountered significant issues with their orders, frequently reporting problems with payment processing and order fulfillment, where transactions did not complete as expected or orders were not received. Customers also consistently expressed dissatisfaction with the customer service, describing it as unresponsive, unhelpful, and difficult to access, often relying on generic responses or automated systems. Furthermore, many found the refund process problematic, with difficulties in obtaining refunds for cancelled orders or unfulfilled purchases. Some people were dissatisfied with the payment system, noting issues with automatic withdrawals without order confirmation and difficulties changing due dates. Conversely, a small portion of people were satisfied with the app, finding it easy to use, helpful for managing purchases, and appreciating the flexibility of the payment timelines.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many reporting issues such as hidden charges,... See more

Order

Customers consistently note negative experiences with order. Many report issues such as orders not being... See more

Customer service

People report negative experiences with customer service. Many customers express extreme frustration, citing... See more

Application

Clients share ambiguous opinions on the app. Many users express strong dissatisfaction, citing issues like... See more

Refund

Reviewers mention negative feedback about refunds. Customers consistently report significant difficulties in... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I only problem I have with FOUR is that with certain retailers, you do not get a confirmation email from that particular retailer. For example, when ordering from Shapellx, FOUR takes their part but t... See more

Rated 3 out of 5 stars

I love four and I even pay the monthly fee but with most stores you can order something and then it will cancel your orders. I wish they had better partnerships with some retailers. The one thing I do... See more

Rated 3 out of 5 stars

I only gave it three stars because I’ve had one successful order out of the three I’ve placed with them . First, I ordered shoes through kids foot locker , FOUR took my money and two days went by and... See more

Rated 1 out of 5 stars

SCAM SCAM!! Purchased an item months ago paid it off before time. Still have a spending limit. Went back on there today to place an order and their system is not operating correctly. Customer service... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop Now, Pay Later. No Interest. 4 Payments over 6 Weeks. Simple as one, two, three, Four.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

What’s with the spending power amount…

What’s with the spending power amount now? I pays my account on time and has a 2500 credit limit.For example… I wanted to purchase a item on eBay or Walmart which I just tried to do for 359 and it only give me 200 dollars to work with .. like how is that when my balance it’s up to date and my credit limit is high .. don’t like this new deal with this spending limit .. it makes you limited to buy anything now .

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order from Walmart…

Never received my order from Walmart because it was cancelled for whatever reason I don’t know and I’m tired of trying to find out because you all will never respond to my emails this site is a total SCAM DON’T USE IT and I still haven’t received my REFUND!!!!!

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Garbage

Garbage
Tells you you have $400 available. Go to put $250 order in cart. Try to spend. “Oh no we cannot approve” blah blah go f yourself

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you four

Thank you four. You guys been great as I use you lot, meaning a lot and the thing I ont li is the new spending power tool. I liked the Old way better where you could shop and go check out with up to the amount that was available credit limit. This new spending power it tells you before it you enter the store and that if it lets you enter if it gives you any buying power or not. Overall like I said I use you a lot and that would b the only down fall is not being able to shop and for us customer that are good customer that pay off early and pay on time and still get no buying power it get upsetting that we all just move on but we give you a Chen to show us that it I’ll change.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

man this company is bullcrap

man this company is bullcrap. I complete several offers, no hitches. i pad for the + app and make one cheap order while it shows i have 1880 avail and five to spend, and i have been denied ever since. I want the Bbb involved. misleading. i been using this crap for almost a year. I started with 500 avail. now 1900 that tells me i have 0 avail when i try to shop. i purposely paid off an installlment i recently started all but on payment on the only installment left. 26 dollars and im back to clear. I sure there many more. no love people. take weeks to reply. and tried to justify it as if they are a credit company. I said even if my credit goes bad, the creditors that i stay in good standing with don’t penalize you if you have not done them wrong. what a crock!

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

This app is absolutely terrible

This app is absolutely terrible. I was approved for $900 but the app only let me get $100 worth of things. I put in my bank account information to get a higher limit thinking it made a difference and it did not, and when I asked to have my bank account information removed and to keep my debit card to pay for things, they will not answer my messages. Customer service does not exist in this app. Once I pay off a few things I got, I will be deleting this app as soon as possible.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Approved for $2,000 limit but initially…

Approved for $2,000 limit but initially could only spend $100 at a time. I've been using this app for 9 months and in that time I've returned 15+ items in which they've gotten the refund but they never refunded my payments I've paid into those returned items. They have no active number to call to speak with an actual person and they're terrible with responding to emails that are about money your owed. After looking into my bank statements and realizing this I've sent them multiple emails with no response. Scam!!!! If anyone out there has made a return check your bank account as well. Use at your own risk.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Money taken and no order made........

I tried to place an order with Four at Macy's. Macy's declined the order, however Four has charged my bank account and even has sent me a schedule of payments for this order that did not happen. I have emailed Four as they do not have a customer service phone number listed. That should have been my first clue. I despise having to via email correspondence to something as important as this. I guess I will have to order a new bank card as I am not going to pay $48.00 for nothing to a company that obviously has no problem charging me and I see the reviews where they charged other people for an order that does not exist. I assume if they do this to me and others what are they doing thinking they are going to get rich off us. Well there are laws against this and I do believe that being incarcerated may be an option for Four if they continue down this road of service.
Pamela D. Shannon
Oklahoma

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible app and customer service to…

Terrible app and customer service to fix issues is non existence. Charged for items I didn’t receive. Canceling after figuring account out to pay off balance. If you can’t reach someone to fix issues involving money, it’s not to be trusted. App has broken trust. Will not be using again.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

The Pay with Gour app is very simple to…

The Pay with Four App is very simple to use and they give you a different credit card number to use. They also allowed me to have a credit line and make payments on my purchase with different retailer all together and again it was very easy to use.

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Don't trust this app!

Don't trust this app!! I placed an order, never received it and Amazon has no record of my purchase. There is no tracking information and you get the runaround if customer service responds. I tried to remove my debit card information and was told I couldn't because I had a late fee...I have $15 in late fees for a payment 2 days late on an order I've never received. They've gotten 3 of my 4 payments and I've received nothing. Scammers and thieves!!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Luv using the four app

Luv using the four app, it's very convenient n comes in handy at a blink of an eye. Very affordable for low income participants. I don't think I can go without my Four app thanks a bunch. My 2nd year using this app looking for more to come. Thanks Paywfour!

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

2 weeks ago they gave me a card that…

2 weeks ago they gave me a card that wouldn’t work with macys and so the order never went through but they still charged me. Haven’t received a refund and unable to reach anyone

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Christmas 2024🎄🙏🏽

FOUR maid Christmas possible in 2024 for some distant family members that’s not getting anything this year from anybody else but me thank you. Happy holidays. 🤶🏽🎄✝️

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Im highly pissed recently this week…

Im highly pissed recently this week Four has not aloud me to make an purchase and I have a spending límit pver 1000 dollars. I keep getting a message stating they can’t approve my order I only have 0 dollars and that’s not true. I either can get my account fixed asap or I will be deleting my account.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Making Christmas possible

Y’all are awesome! I was so worried about being able to get my kids Christmas presents and because of FOUR that has become possible. I’m so grateful. Thank God y’all do what you do.

December 19, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look