The new app feature confused me greatly and left me short because the option for three months was hidden, They wouldn't change it to three months so i had to wait till i got paid again and freed up... See more
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111 Buckingham Palace Road , SW1W 0SR, London, United Kingdom
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I had a fraudulent purchase to resolve and they did it with no issues. Thank you so much. Great customer service

Reply from Zilch

Reply from Zilch

Reply from Zilch
A very comfortable and safe way of spreading the cost. Reliable and friendly to chat to online if any problems arise.😀

Reply from Zilch
Really amazing , easy to follow app , no awkward questions ,, just quick and easy, no worries , no stress just there when you need them, always recommend them Ann

Reply from Zilch

Reply from Zilch
i feel that payments could be spread out longer.. customer service not the easiest to make contact with

Reply from Zilch
Very impressed with the help and how fast my issue was resolved

Reply from Zilch
Love zilch one of the best apps iven ever used its straight forward and sinlmple in currently trying to build my spending limit

Reply from Zilch
Your able to buy stuff that u may not be able to afford there and then so giving you the option to pay over time is great

Reply from Zilch

Reply from Zilch

Reply from Zilch
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