I have been a loyal Pazzion member for more than 10 years. Never have any complaints on customer service or delivery. All was good until recently, whichever item i have selected is always sold out, es... See more
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Website is terribly outdated. I need to email customer service to create a VIP online account (why? Don't you have my details when I shop at your retail store?), also need special code for birthday di... See more
Company replied
I will definitely give a thumb down for return policy. Purchased on Friday 9 July and not even worn once except for trying at the shop,vivocity. I was refused for exchanging when I went back t... See more
Company replied
Have bought from Pazzion both online and in-store many times over the years and I'm always satisfied with the quality and designs of their shoes. This time is for my little nieces overseas and the... See more
Company replied
Company details
Written by the company
PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.
Contact info
Blk 4, Kaki Bukit Ave 1 #03-01/02/03/04, 417939, Singapore, Singapore
- 68761211
- info@pazzion.com
- pazzion.com
2.7
Poor
762 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service!
June 18, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Love buying at pazzion
Love buying at pazzion. Unique designs.hassle free purchasing online
June 12, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Am impressed with the nice packaging
Am impressed with the nice packaging. Thumbs up for the efficient delivery! :)
June 11, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Customer service was excellent by staff…
Customer service was excellent by staff Joyce, who attended to me on the phone regarding my purchase online.
June 6, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Love the shoes very much...,
June 5, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Fast delivery
May 29, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Fast delivery and nicely packed for…
Fast delivery and nicely packed for item purchased. 👍
May 29, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
fast follow up
May 28, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Shoe very comfortable.👍🏼
May 26, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Delivery Service - Polite
The delivery service level is excellent - I was greeted with a very polite delivery person. 👍🏻
May 25, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Well packed and fast delivery
Well packed and fast delivery! Fuss-free shopping for shoes online!
May 25, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
good customer service
May 24, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
The payment method very hard to use
May 24, 2021
Reply from PAZZION
Hi , thank you for your patronage and feedback. We value your feedback and will look into this function on our website. Thank you!
My favourite shoes
My favourite shoes, comfortable to the max! Thanks for the speedy delivery- I received my orders the next day after i ordered the shoes online!
May 23, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Fast delivery but Shoes Boxes Moldy
Fast delivery and shoes are nice but should have wipe the shoes boxes as there are stains of moldy, not presentable to customer.
May 23, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Tip top customer service and instant…
Tip top customer service and instant response, very helpful and friendly staff.
Fast delivery
May 22, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
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