Prestige Building Supplies Ltd Reviews 

312
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

We have used Prestige Building Supplies for a number of years. We find they have a fantastic product selection. Regularly offer us new items to try and ask for real world feed back. They understand th... See more

Rated 5 out of 5 stars

Great company. I've started using prestige the last few months since making the move to go out on my own. Andy has been brilliant in keeping in contact he's always there when I have a question.... See more

Rated 5 out of 5 stars

I’ve always dealt with Andy whist using Prestige. His knowledge is fantastic and he is always honest with regards to deals and pricing. He has always saved my skin with quick delivery times when I hav... See more

Rated 2 out of 5 stars

Payment wouldn’t go through bank transfer couldn’t verify the account when the goods turned up chamber risers and all manhole sections like they come out of a Christmas cracker do cheaply made in fac... See more

Company details

  1. Building Materials Store
  2. Construction Equipment Supplier
  3. Plumbing Supply Store
  4. Roofing Supply Store
  5. Tool Store

Written by the company

Prestige Building Supplies Ltd has over 15 years of experience in providing a huge range of building supplies, including plastering, roofing, joinery, and plumbing products. Whether you're a sole trader or a buyer for a council or large contracting group, we've got you covered with quality trade supplies, from the most recognised brands in the business, at a price that you'll find highly competitive. If you can't find what you're looking for on our website or product brochure, please give us a call - we'll be happy to help! We have an unrivaled delivery service with our national fleet of vehicles and a small number of carefully selected carriers, to ensure you get what you want when you want it. Delivery is free on orders over £200* Visit our website to open a trade account and order online, or give us a call on 01706 249565 - our lines are open Monday to Friday from 8.30 am until 5.30 pm


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(312)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Every order has been delivered wrong !

Every order has been delivered wrong !!
Will not use again!!
To much hassle

December 6, 2023
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Looking at your order history we can see that you've had items missing or damaged which has occurred whilst in transit with a courier. Wherever possible, we despatch on our own fleet to avoid this but unfortunately it's not always possible - we appreciate your business and would love the opportunity to get it right.

Rated 4 out of 5 stars

Tom is a good lad

Tom is a good lad. Does what he can for you.
Couriers are a bit useless through.

December 6, 2023
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thanks for your feedback! Unfortunately due to your postcode we have to outsource your deliveries rather than using our own fleet - be assured we try to select the better ones and work to overcome any issues you may experience.

Rated 1 out of 5 stars

My order arrived damaged and I was made…

My order arrived damaged and I was made to feel as it was my fault ,it was angle beads I received with many of them bent and I was told they would not be refunded as I had damaged the cardboard box they had been delivered in which had clearly dissolved in the rain ,I had to take the time to check every bead from the order as I had four boxes which all had damaged beads amongst them and was told I must send pics by the following day so I was forced to take a half day at work in order to do this ,all in all I’m not over impressed

December 6, 2023
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

When you reported the issue 5 days after taking delivery, our customer service team informed you that we'd be happy to credit any damaged items. Like any retailer, we would obviously need to see proof of the damages before we processed the credit.

Rated 5 out of 5 stars

Prestige are great

Prestige are great! Always going above and beyond to get me the best prices. Mo is my guy. He knows exactly how to tempt me with the discount goodies

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

5 star …

Iv been dealing with Prestige Building Supplies for 18+ months now and got to be 1 of the friendliest, reliable merchants out there.
From there sales team to delivery is 2nd to none

1 of the main reasons I keep coming back is Mo on the sales team. Cheeky, cheery guy that’ll do anything for you. He’ll listen, explain clearly and bend over backwards to help you out, definitely someone you want to deal with 😁

Between Prestige and Mo it’s a well oiled machine, 5 ⭐️ all the way, highly recommended

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service from Mo

Just want to firstly give a massive shout out to Mo who looks after us all year round, ensuring we are fully stocked with all of our products , amazing service from him every time. Always giving us the best prices and in our opinion the best an asset to the company . Thanks so much from BRL Roofing & Construction Ltd

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order , great delivery times on the the products we want

October 27, 2023
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

thanks for taking the time to leave positive feedback - much appreciated.

Rated 5 out of 5 stars

Fantastic service

Very easy to talk too, can basically order anything I need or even as many as required! Can always get what I want and delivery is free and quite quick, really good period of time for making payments too.

October 27, 2023
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

So pleased with your feedback - please keep in touch with your Account Manager to help us to continue to best serve your business.

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