Prestige Building Supplies Ltd Reviews 

312
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have used Prestige Building Supplies for a number of years. We find they have a fantastic product selection. Regularly offer us new items to try and ask for real world feed back. They understand th... See more

Rated 5 out of 5 stars

Great company. I've started using prestige the last few months since making the move to go out on my own. Andy has been brilliant in keeping in contact he's always there when I have a question.... See more

Rated 5 out of 5 stars

I’ve always dealt with Andy whist using Prestige. His knowledge is fantastic and he is always honest with regards to deals and pricing. He has always saved my skin with quick delivery times when I hav... See more

Rated 2 out of 5 stars

Payment wouldn’t go through bank transfer couldn’t verify the account when the goods turned up chamber risers and all manhole sections like they come out of a Christmas cracker do cheaply made in fac... See more

Company details

  1. Building Materials Store
  2. Construction Equipment Supplier
  3. Plumbing Supply Store
  4. Roofing Supply Store
  5. Tool Store

Written by the company

Prestige Building Supplies Ltd has over 15 years of experience in providing a huge range of building supplies, including plastering, roofing, joinery, and plumbing products. Whether you're a sole trader or a buyer for a council or large contracting group, we've got you covered with quality trade supplies, from the most recognised brands in the business, at a price that you'll find highly competitive. If you can't find what you're looking for on our website or product brochure, please give us a call - we'll be happy to help! We have an unrivaled delivery service with our national fleet of vehicles and a small number of carefully selected carriers, to ensure you get what you want when you want it. Delivery is free on orders over £200* Visit our website to open a trade account and order online, or give us a call on 01706 249565 - our lines are open Monday to Friday from 8.30 am until 5.30 pm


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(312)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company & team

Used prestige for a couple of years now, Mo & the rest of the team are brill & have great product knowledge. Highly recommend

January 24, 2023
Unprompted review
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

Hurlingham Roofing

Get alot of our roofing materials from Prestige, always very good 10/10

January 9, 2023
Unprompted review
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thank you for your kind review.

Rated 2 out of 5 stars

Payment wouldn’t go through bank…

Payment wouldn’t go through bank transfer couldn’t verify the account when the goods turned up chamber risers and all manhole sections like they come out of a Christmas cracker do cheaply made in fact two of the bases where cracked still waiting for the out come on a slightly better not the pipe seems ok
Stephen whiting

December 29, 2022
Rated 5 out of 5 stars

Diamond blades & screws

Delivered what they said without a fuss & a decent deal was very happy 👍
Would buy again off them for sure

December 22, 2022
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thank you for your kind review :)

Rated 1 out of 5 stars

Very poor. Order was supposed to be in 2 day…

Order was supposed to be in 2 day delivery. Half the order turned up after 5 days then the remainder turned up 3 days after that. Some of the bends and pipe wasn’t delivered. I was told it would be taken off my invoice. Received invoice with missing stuff still on it and they had also failed to take off the £1000 deposit I had paid. All in all a very poor show from a company I would have spent around £10,000 a year with.

December 2, 2022
Rated 5 out of 5 stars

Order & delivery

I’m a builder in Wales, I’ve had a good working relationship with Shaun Taws in particular. I try and buy in bulk 2 or 3 times a year.
From order to delivery is very good
I can’t recommend him and his company high enough

December 2, 2022
Unprompted review
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thank you for your kind review !

Rated 3 out of 5 stars

I was given a date for delivery but…

I was given a date for delivery but unfortunately this date passed and I had to call to obtain a new one. Then when it did arrive we had two items instead of three which meant another call to find it was to be delivered 30 minutes later. On the positive side it was all good.

November 29, 2022
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

While we operate our own delivery fleet, we sometimes outsource to third party couriers due to various factors including geography, demand, order sizes etc. In this case, your order was split between two couriers (one carrier won't ship lengths of bead) in order for us to get your order to you as quickly as possible.
Going forward we recognise that in circumstances such as these, we need to improve our customer communication. Thanks for your feedback.

Rated 1 out of 5 stars

This company has falsely invoiced me…

This company has falsely invoiced me for products my company never ordered. I have replied to the threats but no reply. I was urge anyone to stay away and block any of the many numbers they use.

To date they have ignored my return emails.

In fairness they have now rectified the errors made. However the below statement is not a true reflection of events.

November 25, 2022
Unprompted review
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Before despatch, all customers are sent email order confirmations and at least 2 notifications of their forthcoming delivery.
You refused to accept delivery of the order to our driver, who returned the goods to our depot. We then made several unsuccessful attempts to call you, leaving voicemails, in order to allow us to clarify the situation and raise a credit note for the invoice which is raised by our systems, automatically, at the point in which the order is despatched.
Emails from you have been filtered by our IT security system and were consequently not received by us.

Rated 2 out of 5 stars

Deliver on day said & hamper was way…

Deliver on day said & hamper was way insufficient

November 15, 2022
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thank you for leaving a review. I am sorry you felt your hamper wasn't up to standard. The details of our hampers are listed on site and in our online brochure and we are always transparent of the contents upon purchase.

Rated 5 out of 5 stars

Very good offer

Very good offer
Great service and the gift works great thank you all so much

October 4, 2022
Prestige Building Supplies Ltd logo

Reply from Prestige Building Supplies Ltd

Thank you for your kind review :)

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