We have used Prestige Building Supplies for a number of years. We find they have a fantastic product selection. Regularly offer us new items to try and ask for real world feed back. They understand th... See more
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See what reviewers are saying
Great company. I've started using prestige the last few months since making the move to go out on my own. Andy has been brilliant in keeping in contact he's always there when I have a question.... See more
I’ve always dealt with Andy whist using Prestige. His knowledge is fantastic and he is always honest with regards to deals and pricing. He has always saved my skin with quick delivery times when I hav... See more
Payment wouldn’t go through bank transfer couldn’t verify the account when the goods turned up chamber risers and all manhole sections like they come out of a Christmas cracker do cheaply made in fac... See more
Company details
- Building Materials Store
- Construction Equipment Supplier
- Plumbing Supply Store
- Roofing Supply Store
- Tool Store
Written by the company
Prestige Building Supplies Ltd has over 15 years of experience in providing a huge range of building supplies, including plastering, roofing, joinery, and plumbing products. Whether you're a sole trader or a buyer for a council or large contracting group, we've got you covered with quality trade supplies, from the most recognised brands in the business, at a price that you'll find highly competitive. If you can't find what you're looking for on our website or product brochure, please give us a call - we'll be happy to help! We have an unrivaled delivery service with our national fleet of vehicles and a small number of carefully selected carriers, to ensure you get what you want when you want it. Delivery is free on orders over £200* Visit our website to open a trade account and order online, or give us a call on 01706 249565 - our lines are open Monday to Friday from 8.30 am until 5.30 pm
Contact info
Royle House, Cowm Top Lane, OL11 2PU, Rochdale, United Kingdom
- 01706 249565
- info@pbslonline.co.uk
- pbslonline.co.uk
4.6
Excellent
312 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Prestige Building Supplies Ltd
Thank you for this kind review :)
Exceptional customer care and very competitive
An approachable company who are to be commended on their customer care and their transparent pricing. Thank you, Ryan, for all your support and technical advice. It enabled me to come to make a decision and saved me hours of research. You are a credit to the organisation.
September 29, 2022
Reply from Prestige Building Supplies Ltd
Thank you so much for taking the time to leave a review- we will make sure to pass these kind words onto Ryan!
Unreliable delivery service
Un Reliable delivery service always late 3 days not good
September 20, 2022
Reply from Prestige Building Supplies Ltd
Thanks for taking the time to leave us a review.
Apologies that we have fallen sort of your requirements on this occasion - this is due to a failure in internal communications which are working to rectify. Hopefully you will consider Prestige again next time you have supply requirements.
Just in case your Account Manager hasn't advised already - we do offer a next day service for urgent orders at a charge of £35.
This company is constantly ringing me
This company is constantly ringing me trying to sell me materials even though I tell them to not call me again every single time. I tell them that I have all the suppliers I need in place and I will NEVER buy anything from them but still they continue to call
October 5, 2022
Unprompted review
Reply from Prestige Building Supplies Ltd
Thanks for taking the time to leave a review.
We take your feedback on board and will make sure to not contact you going forward. If there's anything we can help with, please do give us a call.
Reply from Prestige Building Supplies Ltd
Thank you for your kind review :)
Great freindly service staff are always…
Great freindly service staff are always realy helpful materials deliverd 2 doorstep and Great prices will be using again 👍
September 16, 2022
Unprompted review
Reply from Prestige Building Supplies Ltd
Thank you for your kind feedback :)!
Excellent service
Excellent service
my rep Ritchie takes time to learn What we use and therefore caters all offers excellent working relationship
September 6, 2022
Reply from Prestige Building Supplies Ltd
Thanks for your review - we'll be sure to pass this on to Richie :)
service from counter to doorstep…
Great service from counter to doorstep , particularly liking the photos with invoices
September 6, 2022
Reply from Prestige Building Supplies Ltd
Thanks for taking the time to review
Would not use this company
I was sent wrong materials, while waiting on the delivery driver collecting wrong items , I was then sent an invoice and then a solicitor's letter. Then had the cheek to send me an invoice for the goods I did not receive. Lack of communication and customer service skills zero. I won't be using this company again
August 19, 2022
Reply from Prestige Building Supplies Ltd
Thanks for your review. As I'm sure you can appreciate, like most companies we cannot make invoice amendments until a goods exchange is complete. I can see our Accounts team communicated this process to you at the time.
Reply from Prestige Building Supplies Ltd
Thank you for your kind review!
Reply from Prestige Building Supplies Ltd
Thank you for your review :)
Reply from Prestige Building Supplies Ltd
We're delighted you're happy with your first order - thanks for the feedback!
I was promised on Monday when I placed…
I was promised on Monday when I placed my order that it would be here today as I need it all for tomorrow but it didn't arrive so I had to buy from my local jewson
June 29, 2022
Reply from Prestige Building Supplies Ltd
Thanks for taking the time to leave us a review.
Apologies that we have fallen sort of your requirements on this occasion - this is due to a failure in internal communications which are working to rectify. Hopefully you will consider Prestige again next time you have supply requirements.
Just in case your Account Manager hasn't advised already - we do offer a next day service for urgent orders at a charge of £35.
They send me a text saying delivery…
They send me a text saying delivery will be tomorrow for an order I didn't place. Then they invoice me for it and when I ring to sort it the account lady says it is a credit note and it says it on top of the invoice which it didn't,they sent me this a week later. pretty much saying I was stupid. Won't use again
June 24, 2022
Reply from Prestige Building Supplies Ltd
We can assure you that it wasn't our Accounts team member's intention to cause any offence, however apologies for any caused.
Got my first ever delivery from…
Got my first ever delivery from Prestige Building Supples and the box and beads was damaged, I sent them back and they sent new ones out. The problem I had was it made my job delayed as I ordered them for that job. All good in the end eventually
June 24, 2022
Reply from Prestige Building Supplies Ltd
While regretful some items were damaged in transit, we're pleased the issues were satisfactorily rectified for you. Thank you for your business
How can I be financially burdened if I have not received materials
I canceled the order due to the lack of delivery of items.
I received Invoice, I thought you would consider and I won't be burdened with Credit?
How can I be financially burdened if I have not received materials?
Be careful of the traps they stack!
Passing from this company!
June 24, 2022
Reply from Prestige Building Supplies Ltd
I have looked into this. Your items were delivered, but due to the fact that you reside in a block of flats with multiple access restrictions and you not being present, the driver left the items for you after conversing with you on the phone. In the short time between us leaving them and you arriving back at the property, the items went missing, for which we have credited the invoice.
Still trying to get order picked up…
Still trying to get order picked up after 4 weeks . Sold me items that weren't in stock and wouldn't be for weeks waste of time
June 22, 2022
Reply from Prestige Building Supplies Ltd
After looking at this it appears we have made multiple attempts to collect your order - but at the wrong address. It appears this is due to an administration error at our end - apologies for any inconvenience caused.
Prompt efficient service.
June 13, 2022
Reply from Prestige Building Supplies Ltd
Thanks for your review.
Reply from Prestige Building Supplies Ltd
Thanks for taking the time to leave feedback :-)
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