I'm a big fan of smaller businesses in a world of corporates. However the experience I had returning a CPU to this company was absolutely shambolic. Terrible communication, 5 emails unanswered, d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service from the start. Have to admit, I was skeptical at first until my delivery arrived. Joseph was great at communicating the tracking information and delivery dates. Package was on time... See more
Contacted PC Laboratory for some advice in purchasing a PC for my daughters for 3D modelling. Joseph dealt with me from start to finish and could not have been anymore informative,helpful an... See more
Overall we’ve found the experience with Pc Laboratory to be exemplary. We had a few issues with the ordered PC but the service & support have been excellent. We received follow up calls aft... See more
Company details
Written by the company
PC Laboratory provides top-tier, customizable Gaming Computers at unbeatable prices. Our brand-new Gaming PCs start at approximately £1000, making them an incredibly cost-effective choice. Despite the affordable price, they offer the same performance and capabilities as higher-priced alternatives. When you select a PC from PC Laboratory, you also gain access to our complimentary Unlimited Premium Support Line, making it a clear-cut decision for your personal or your child's computer needs. By utilizing existing PC components, we significantly reduce our carbon footprint by not contributing to the electronics manufacturing industry. We are committed to environmentally responsible practices, including eco-conscious delivery, minimal plastic packaging, and the use of recycled components.
Contact info
rayner ln surestore unit 3 , ol70fu, manchester, United Kingdom
- pclaboratoryuk@gmail.com
- pc-laboratory.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy customer
All in all i am very pleased with my experience at pc laboratory,
Rarely will you find a website which consistently prioritizes the customers well being, ensuring that there were no issues with my pc.
Overall i am very happy with my buy and would very much recommend.
Just bought some things from the…
Just bought some things from the website and all i can say is how smooth everything runs. Very satisfied and will be buying again in the future!
Perfect PCs
I bought a PC from here it was quick delivery and it wasn't any hassle to set it up and its been great for my work I definitely recommend buying from here!
Best PC i have received
Very good quality saw you on instagram so I had to check it out and it is amazing thank you and I will 100% be buying one again in the future
Outstanding pc and great advice
Just bought my brother a brilliant pc from here it is in perfect condition and works amazing thank you, highly recommend 👍
10/10
I was having a hard time on the type of pc to buy so I contacted Joaeph from pc laboratory
And he guided me through all my options and was very helpful in general,I would 100% buy Again when looking an upgrade or my next pc
Great experience
I recently purchased some things from here and i must say i am very satisfied.Purchasing the PC was smooth and quick and the seller was very helpful.The customer service and the PC itself were exceptional and overall i highly recommend this place as they have good quality PCs with fair prices
Amazing customer service!
I rarely ever trust things like this it always seems dodgy to me,but not in this case.
The PC the customer service everything was brilliant really a wonderful experience on the whole.
The people are very intelligent and patient anything you can really ask for.
100% recommend.
Great customer service
They were very helpful in helping me choose my pc and any advice that I needed afterwards they didn’t hesitate to help , great customer service and I’m definitely buying again in the future
PC Lab order 5/5
Ordered from PCLab for a PC with custom parts. The price is the most competitive for the parts that I found anywhere, and the support was fast and efficient in answering my questions.
Overall, a great experience. Once PC arrived I did experience a couple issues but support again was useful and managed to sort it out.
Would recommend this site over others around.
Good customer service
My friend from school recommend this website and I do not regret it all . Customer service was great and he new his stuff and he was very compliant with all my issues I’m definitely going to buy again
Efficient and Friendly PC Repair Service: A Highly Recommended Experience
I walked in and received immediate attention. The technician conducted a complimentary diagnosis while I waited. He displayed great competence and kindness. I highly recommend him and plan to return for any future needs.
Bought a gaming PC from Joseph
Bought a gaming PC from Joseph. Amazing service and advice. Very knowledgeable and honest person. Very happy with my purchase.
Joseph at pc lab
Joseph at pc lab, where do I start, from initial contact to owning a high end gaming pc, a yr into owning it, agrees care is the best I know from a small business nothing is too much for him to sort, he fixed upgraded and added more memory whilst we waited, all round great business and person, carry on as you are 👌🏼👌🏼
Amazing service from Joseph
Amazing service from Joseph, asked for a budget build and he made me a high performing build, I would highly recommend pc lab for your pc desires.
Thanks Joseph.
Joseph was very friendly and very…
Joseph was very friendly and very helpful helped me get an amazing pc at a cracking price.
Excellent
Excellent communication throughout the whole process. Very happy about the PC. Highly recommended!
Good guy known his stuff and very…
Good guy known his stuff and very helpful and accommodating
Custom pc
built a custom pc for my son very pleased with it got in touch with him for windows 11 and upgraded it for him from windows 10 will use them again 100%
best pc builder in the uk
Joseph from pc laboratory! very knowledgeable, trustworthy and helpful in building my custom pc suited to my needs. excellent customer service, fast replies for all my technical queries during set up. recommend this guy to all pc enthusiast who are looking to get the best quality and value for money
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








