I immediately felt comfortable opening up to my therapist. It was our 1st meeting and she did not make me feel weird about anything I was telling her there was no judgement. She also was on time and d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a lot of anxiety start to build prior to my session. I’m not sure why but my therapist’s demeanor quickly helped to expelled those feelings. It was easy to open up and share feelings and fears I... See more
Company replied
Lauren Smith was very personable and easy to talk to. This was my first visit but she made me feel so comfortable and had me opening up to her immediately! I left my initial appointment feeling excite... See more
Company replied
PCCS has been very helpful in setting up timely appointments and providing great support staff. The counselors are helpful, they listen, and then provide thoughtful suggestions that have helped to re... See more
Company replied
Company details
Written by the company
Palmetto Counseling has been proudly serving the communities of Rock Hill, Fort Mill SC, and surrounding Charlotte area since 2008. As a growing and expanding mental health practice committed to holistic and integrated behavioral healthcare, our clinicians have decades of combined experience working with a broad spectrum of patients, including children, adolescents, adults, couples, and families.
Our Promise To Clients
Written by the company
- We Are Committed to Providing Quality Care
- Palmetto Counseling is an established outpatient behavioral healthcare clinic with two locations — Rock Hill, SC, and Fort Mill, SC, both less than 30 miles from downtown Charlotte, NC. Opening in 2008, we are one of the largest mental health practices committed to offering the highest quality, accessible care, catered to all individuals across our widespread community. We are proud to be an independent, locally owned, therapist-owned practice.
Contact info
1721 Ebenezer Road, Suite #225, 29732, Rock Hill, SC, United States
- 803-329-9639
- info@pccrh.com
- pccrh.com
4.8
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lauren is professional
Lauren is professional, open, listens to what I have to say and provides great feedback. Hard to find someone like her to connect with.
September 4, 2025
Reply from Palmetto Counseling & Consulting Services, LLC
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.