Received product as promised. However, activation via the internet did not work and had to call the Microsoft help to get it activated. But once I did that everything was OK.
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Review summary
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I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and work... See more
I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my... See more
I had an initial problem with using a Windows 10 Pro Key. I was given written instructions and the problem was solved. Will buy from PcMasters Shop again.
Company details
Written by the company
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 888-877-5208
- support@pcmasters-shop.com
- pcmasters-shop.com
3.9
Great
530 reviews
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Hasn’t replied to negative reviews
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I had a problem getting my license key…
I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and worked through the issue. So the customer service actually matched the value
August 20, 2025
The price was great!
The price was great! The process was straight forward; and the activation by phone was precisely done.
August 17, 2025
I was prompted to register my software
I was prompted to register my software. When I tried, it said I couldn't because it had been used before. Now it says I'll loose the use of my software in 3 weeks.
Can you solve this for me?
July 23, 2025
I triedto load this app but nothing show up/ I have a Acer laptop.
I triedto load this app
June 27, 2025
Absolutely amazing shopping experince
Absolutely amazing shopping experince. 🙂
July 1, 2025
Unprompted review
Had trouble installing but they helped…
Had trouble installing but they helped me many times to make it work. Two thumbs up!
June 23, 2025
Simple to navigate the website
Simple to navigate the website, find what I wanted and checkout.
June 23, 2025
My experience was excellent
My experience was excellent. Everything went very smooth thanks to the help I received from Lee loading my key certificate and helping me with a lot of Microsoft updates. I will purchase from this supplier again. Thank you.
June 26, 2025
Customer support & easy download.
June 1, 2025
Customer service is very great !
Customer service is very great !! Very helpful, very knowledgeable - Lee helped me all the way to configure my PC with the Windows 10 Key. Will buy again !!
May 22, 2025
you sent a an expired key to activate…
you sent a an expired key to activate the program. it is useless,
May 16, 2025
Went to download program and received…
Went to download program and received key errors and couldn’t down load it what waste of money
May 2, 2025
Fantastic Customer Service!!
PCmasters helped me with a Windows 11 and Microsoft Office 2021 install. Do not hesitate purchasing from PCmasters as they offer competitive prices but, more importantly should you encounter any issues whatsoever, they are just a phone call away and are more than helpful. I am so very glad found them!
May 1, 2025
Very helpful chatting with you!
I had no idea how to install my software properly, but when I went to the website I was able to chat with a very nice human being. He walked me through the process and stayed on the chat long enough to be sure I got everything settled.
Great service, and a great deal on this software!
April 13, 2025
easy download and install but hung up
easy download and install but hung up a little with the license code but seems to be working ok so far
April 17, 2025
resendable price and fast service
April 10, 2025
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