Took Laptop in as would not start. Costs explained in advance of inspection. Subsequently despite needing a new battery I made a decision to update. Purchased separately a new laptop and deposited the... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
My PC was running so very very slowly, something wasn't right so I took it to PC Repair House in Cheam. The team there gave me some figures for diagnosis and potential repair. Within 24 hrs the diagn... See more
Company replied
Ian was super helpful just sorted everything out as I have very little knowledge put a computer package together within 3 days and I could not be more pleased. He set it up for me to make it really e... See more
Company replied
Reluctantly I had to upgrade my reliable PC; Windows 7 was not going to last much longer! Ian helped me choose a worthy replacement and in due course move to Windows 11, together with several years of... See more
Company replied
Company details
Information provided by various external sources
PC Repair House was founded in 2011, and since our first day in business we’ve provided high-quality repair services to local residents and businesses in the Surrey area. Virus/Malware, networking issues or laptop/desktop repairs - we can solve all your IT issues. We provide expert services with a personal touch. We believe that even in this modern age, doing business the old fashioned way, with that customer care and personal touch still gets results. Just check out our client comments below for proof! With a range of contract options now available, we also provide reliable, comprehensive, maintenance plans for business and personal clients.
Contact info
1 Ewell Road, SM3 8BZ, Sutton, United Kingdom
- 01737 300 201
- info@pcrepairhouse.co.uk
- pcrepairhouse.co.uk
4.8
Excellent
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Liquid spillage into laptop
Unfortunately in using my lap top whilst drinking coffee tipped coffee over lap top contacted Repair House no problem bring this laptop in we will have a look at repair gave estimate repair carried out within estimated cost engineer very helpful and repair carried out repaired in good time would recommend this Repair House used them again due to an issue with and iPad which was owned bu me wife very happy with second repair very helpful team of engineers try them out ""Note good parking at location"
November 24, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Cecil, for your detailed and thoughtful review. We’re really pleased we could get your laptop repaired after the spillage and that the iPad repair went smoothly too. It’s great to hear you were happy with the service, pricing, and turnaround both times. We really appreciate your kind words and recommendation — and yes, the easy parking is always a bonus!
Kind regards,
Ian & James – PC Repair House Ltd
My PC was running so very very slowly
My PC was running so very very slowly, something wasn't right so I took it to PC Repair House in Cheam. The team there gave me some figures for diagnosis and potential repair. Within 24 hrs the diagnosis was completed and a new SSD fitted. I was without my PC for only 3 days and now it back to its high speed self.
PC Repair House did a really excellent job with a quick turn around and very friendly and knowledgeable approach to me as a customer. I would recommend them.
January 5, 2026
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, John, for your kind and detailed review. We’re really pleased we could identify the issue quickly and get your PC running at full speed again with the new SSD fitted. It’s great to hear you were happy with the turnaround time and the service you received. Your recommendation means a lot to us.
Kind regards,
Ian & James – PC Repair House Ltd
Very glad I found PC Repair House
Thank you to the team at PC Repair House, they cleaned up my laptop when I stupidly clicked on something I shouldn't. They went through everything when I collected it and were very professional and friendly.
November 8, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Toni, for your lovely review. We’re really glad we could get your laptop cleaned up and back to normal again. It was a pleasure helping you, and it’s great to hear you were happy with the explanation and service.
Kind regards,
Ian & James – PC Repair House Ltd
Excellent service and swift repair
Excellent service and swift repair. Everything including the clear quote, friendly service in the shop, regular updates, fast diagnosis, advice and flexibility in sourcing replacement parts, and successful fix (for a gaming PC with various blue screen errors...) was handled really well. Thank you - it is very much appreciated!
November 15, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Cam, for your fantastic and detailed review. We’re really pleased we could get your gaming PC repaired quickly and that you were happy with the communication, updates, and flexibility throughout the process. It’s always great to hear when everything comes together smoothly. We really appreciate your kind words and feedback.
Kind regards,
Ian & James – PC Repair House Ltd
Excellent PC Repair Service
Thank you to the Team at PC Repairs House for their excellent, prompt and friendly service in replacing the screen on my Laptop, ahead of me starting a new job. I cannot recommend them enough
December 15, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Helen, for your lovely review. We’re really pleased we could get your laptop screen replaced quickly and have everything ready in time for your new job. It’s great to hear you were happy with the service, and we really appreciate your kind recommendation.
Kind regards,
Ian & James – PC Repair House Ltd
I have used PC repair house twice over…
I have used PC repair house twice over the last two years to fix my kids laptops. Both times speedy service and fix.
January 15, 2026
Unprompted review
Reply from PC REPAIR HOUSE
Response:
Thank you, Milan! We really appreciate you coming back to us and are glad we could get both laptops sorted quickly. It’s always great to see returning customers and to know you were happy with the service each time.
Kind regards,
Ian & James – PC Repair House Ltd
Great home office support
I was finding it impossible to connect a new printer to my laptop. James' home office visit completely sorted a very complex (and unexpected) issue and set me up to print perfectly. With a highly professional approach to problem solving and an easy to understand explanation of what he was doing, he made it a great customer experience. Well done!
January 12, 2026
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Mike, for your kind and detailed review. We’re really glad James was able to get everything working properly for you and that his visit made the whole process straightforward. It’s always great to hear when a complex issue is resolved smoothly and clearly explained. We really appreciate your feedback and kind words about the service.
Kind regards,
Ian & James – PC Repair House Ltd
Great experience with these guys ...
The PSU swap-out and general clean-up on my son's Gaming PC was done very quickly and efficiently. Ian went out of his way to make sure I was happy and that everything was working exactly as it should.
Price was good too!
December 16, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Ifor, for your great review. We’re really pleased we could get your son’s gaming PC cleaned up and running perfectly again so quickly. It’s always nice to hear you were happy with both the service and the price. Really appreciate you taking the time to share your feedback.
Kind regards,
Ian & James – PC Repair House Ltd
Excellent Service
Excellent Service. Fast diagnosis and whilst a repair was not practical PC Repair House were able to provide a suitable replacement and assist with the transfer of all available data. All with a couple of days
October 3, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your kind review. We’re really glad we could provide a quick diagnosis and get you set up with a suitable replacement so smoothly. It’s great to hear the data transfer went well too. We really appreciate your feedback and are always happy to help whenever needed.
Kind regards,
Ian & James – PC Repair House Ltd
Excellent service - would definitely return!
I highly recommend PC Repair - I had an urgent laptop issue which they very kindly turned around for me within 24 hours. A very professional and friendly service from Ian and the team - I would definitely go back.
July 28, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your lovely feedback. We’re so pleased we could get your laptop sorted so quickly and that you were happy with both the service and turnaround time. It was a pleasure helping you, and your recommendation really means a lot to the whole team. We’ll be here anytime you need us again!
Kind regards,
Ian – PC Repair House Ltd
Ian was super helpful just sorted…
Ian was super helpful just sorted everything out as I have very little knowledge put a computer package together within 3 days and I could not be more pleased.
He set it up for me to make it really easy to use and he was on hand everyday if I needed it - he was a lifesaver
June 30, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you so much for your wonderful review. I’m really glad everything came together smoothly and that the new setup has made things easier for you. It was a pleasure getting everything organised and making sure you felt confident using your new system. Don’t hesitate to get in touch if you ever need a hand again — always happy to help!
Kind regards,
Ian – PC Repair House Ltd
Excellent service
When I needed a new PC I decided to use a local business rather than buy online. PC Repair House built one for me with everything I need and nothing I don't, and set it up exactly how I want it. The service was excellent and I can't recommend them highly enough!
June 26, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you so much for your lovely review. We really appreciate you choosing to support a local business, and we’re delighted to hear the new PC fits your needs perfectly. It was a pleasure building and setting it up just how you wanted — your recommendation means a great deal to us.
Kind regards,
Ian – PC Repair House Ltd
Laptop 10 years old.
Laptop 10 years old and not able to run latest Microsoft version so quoted for new laptop all set up and running. Transferred all data. Excellent service in 2 days
July 17, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your kind review. We’re really pleased we could get you up and running on a new laptop so quickly, with all your data safely transferred over. It’s always satisfying to see such a smooth turnaround — enjoy your new system!
Kind regards,
Ian – PC Repair House Ltd
Reluctantly I had to upgrade my…
Reluctantly I had to upgrade my reliable PC; Windows 7 was not going to last much longer! Ian helped me choose a worthy replacement and in due course move to Windows 11, together with several years of precious data. Great service and all delivered promptly beating promised deadlines.
July 1, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your kind feedback. We know how hard it can be to part with a reliable old PC, so we’re really pleased we could help you move to Windows 11 smoothly and keep all your important data safe. It’s great to hear everything was delivered ahead of schedule — we always try to exceed expectations where we can.
Kind regards,
Ian – PC Repair House Ltd
PC Repair House
I visited Ian at the shop as I had a message displayed on screen from MS, in affect disabling my PC. After an in depth chat it became apparent that to repair/replace the ageing parts to my ageing PC would be uneconomical. I was chuffed when informed that Ian/James could build me a PC from scratch that was faster and more reliable for less than the cost of the outdated one. And desktop actually meant a desktop, not the size of a small suitcase. In fact it was smaller than some chocolate boxes and does it indeed sit nicely on my desk. The guys performed a great service advising me of what I actually needed/required, without overloading me or my new system. I have since installed MS Office as I couldn't get on with Libre Office. I am most impressed with both Ian and James and although I don't wish to see them anytime soon, I will of course be straight back to them for any advice, assistance, or updating in the future. Thank you very much guys. Graham P.
May 31, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you, Graham, for such a generous and detailed review. It was a real pleasure helping you move from your older system to something faster, smaller, and better suited to your needs. We’re delighted to hear the new desktop is working well for you (and fitting neatly on the desk too!).
Both James and I really appreciate your kind words about the advice and support you received — we always aim to recommend only what’s genuinely needed. We’re glad to know you’re impressed with the new setup, and of course, we’ll be here whenever you need us again in the future.
Kind regards,
Ian – PC Repair House Ltd
New PC build.
Asked PC repair house to build me a new PC. Great information on options and service was excellent.
July 10, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your feedback. We’re glad you found the advice helpful and are pleased with the new build. It was a pleasure putting the system together for you, and we’re here if you ever need any further support.
Kind regards,
Ian – PC Repair House Ltd
Couldn't be more pleased
I needed a replacement computer following the demise of my old one. PCRH configured a new one for me, transferred all the data and sorted out all the messy bits, so all I had to do was take it home and plug it in.
Couldn't be more pleased.
June 1, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your kind review. We’re really pleased we could get you set up with a new system and make the transition hassle-free. It’s great to hear everything was ready to go straight out of the box. Wishing you many smooth years of use with your new machine!
Kind regards,
Ian – PC Repair House Ltd
Would definitely recommend PC Repair…
Would definitely recommend PC Repair House, quick efficient & helpful-thank you
September 17, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your recommendation! We’re so pleased you found the service quick and helpful. It was a pleasure assisting you, and we’re always here should you need us again.
Kind regards,
Ian – PC Repair House Ltd
Good Customer Service
Data transfer from a broken Dell laptop onto a new Asus machine. Transfer was completed in the timeframe agreed for the agreed price. Based on my experience I would recommend the Team at PC Repair House.
September 26, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for taking the time to leave your feedback. We’re really pleased we could get your data safely transferred over and have everything ready as promised. Your recommendation means a lot to us, and we’ll be here if you ever need help again in the future.
Kind regards,
Ian – PC Repair House Ltd
Excellent, speedy service
Excellent, speedy service, from a friendly and helpful team.
July 4, 2025
Unprompted review
Reply from PC REPAIR HOUSE
Thank you for your kind feedback. We’re really pleased to hear you found the service both quick and helpful. We always aim to make things as smooth and stress-free as possible, and it’s great to know we hit the mark.
Kind regards,
Ian – PC Repair House Ltd
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