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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing service

I expected to just pay money and receive a CPU, but the service was exceptional. Safwaan dispatched the CPU very quickly and it was delivered next day, as well as sending some useful info regarding replacement. 5/5 would use again. Noticed a decent difference with the 5500x3d compared to 5600x.

April 13, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Harry!

Rated 5 out of 5 stars

5500x3d

The CPU shipped quite fast and was packaged really well. There was a plastic clam shell and lots of protective packaging to keep the CPU from being damaged.
i highly recommend this seller as he was quite helpful with what to do when the CPU arrives.

March 31, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Sam!

Rated 5 out of 5 stars

Great service from PC Tec

Great service from PC Tec. Very prompt and speedy delivery. I was kept informed at every step of the purchase process and was also kindly offered advice on some areas of the build process for my PC as this was my first time. I would certainly recommend them to my family or friends.

April 2, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Michael!

Rated 5 out of 5 stars

What a superb company

What a superb company! Safwaan dealt with my order of a new Ryzen 5 5600x cpu. From start to finish he updated me on when the order was packaged, sent in the post and when it would be delivered. Voice texts via WhatsApp made it all feel so personal. So not only a great price for the cpu but an amazing above and beyond experience from a great guy. 100% recommend PC Tec and will certainly use them again. Oh, and by the way, forgot to mention that the cpu worked perfectly!

April 15, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Steve!

Rated 5 out of 5 stars

Excellent service and a great boost for my PC

I recently ordered a Ryzen 5 5500X3D CPU and I’m really happy with the whole experience. They were incredibly friendly and helpful throughout the process, answering all my questions.

The CPU arrived in perfect condition and is working great. The performance is exactly what I was looking for. I would definitely recommend this shop for their great customer service and quality products

March 31, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Lewis!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, product arrived amazingly packed with zero issues, the customer service has been amazing with genuine interest the whole way through! Will 100% use them again

March 29, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Rhys!

Rated 5 out of 5 stars

Impeccable Service

After ordering I received updates regarding the shipping of the processor.
Once shipped I then received helpful information regarding the processor itself.
All contact was friendly and courteous, other companies could learn a thing or two about service from PC Tec!

March 29, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Adam!

Rated 5 out of 5 stars

Everything about my experience was great!

I had seen positive reviews before purchasing, and I have to say it's been one of the best shopping experiences I've had.

Firstly, I found a reasonably priced upgrade for my CPU while still stuck on an AM4 architecture for a while longer.

Second, the dispatch and communication was really swift and great through both email and WhatsApp. It was my first time changing a CPU myself, so the instructions given were really helped.

The follow-up interactions were super too. All in stark contrast to most shopping experiences nowadays that feel really impersonal and business owners trying to claw as much money from their customers as possible while giving as little as possible!

Couldn't recommend more :)

April 10, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, V!

Rated 5 out of 5 stars

5500x3d

Ordered a 5500x3d, received it next day delivery.

Customer service is one of, if not, the best I've ever received. Within minutes of ordering PC Tech sent me a what's app message showing me the picked CPU. They then sent me a information on how to install it including some guidance on clearing the CMOS etc. I then received photos of the CPU packed up with my address details on it.

CPU arrived, installed successfully. Ran a number of stress tests and everything is working perfectly.

The experience alone will keep me a customer when I buy my next CPU.

March 30, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Ian!

Rated 5 out of 5 stars

Great seller, would buy again

My overall experience has been great. The price was unbeatable and the checkout process was quick and seamless. The CPU arrived fast and was incredibly well packaged. The quality of the CPU was excellent, confirmed as a late-2025 version and top of the line.

The most striking thing was the service and communication throughout from Safwaan and the team. I was updated at every step of the way, including pictures of the unit, packaging and lots of helpful information for setup and testing. I have 100% confidence that if I had any issues with the order they would be handled fairly and professionally. I was happy to support them with this purchase and will definitely be using the site again for my next PC build!

March 26, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Robin!

Rated 5 out of 5 stars

RYZEN 5 9600x

Very fast order processing and excellent customer service. Safwsaan kept me informed at all stages of order, even explaining a small delay due to post office glitches. Received package super fast in the end, and CPU performing brilliantly. Many thanks again for superb service.

March 28, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Steve!

Rated 5 out of 5 stars

Ryzen 5500X3D

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free.

I upgraded from a 3000 series and I’m seeing in game fps boosts anywhere from 20% to 100%. Games like Cyberpunk and Marathon in particular really benefit.

I’ve also stress tested it and I’m seeing stable temps with my existing cooler.

The 5500X3D is an incredible upgrade if you have an AM4 system.

March 31, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Oliver!

Rated 5 out of 5 stars

5500X3D

Purchased a 5500X3D and have also previously purchased from here before.

Both times I have been extremely pleased with the service provided. The products have worked flawlessly and the customer service provided has been brilliant.

April 2, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Adam!

Rated 5 out of 5 stars

Amazing company

Fantastic communication, product and price

March 2, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Harry!

Rated 5 out of 5 stars

Great prices for tray/oem cpu chips.

2nd purchase of Amd4 ryzen cpu chip from Pc Tec.
Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box).
Amazing, responsive customer service from Safwaan.
Fast shipping.
They even included a surprise tube of thermal paste - an unexpected bonus!

March 29, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Stuart!

Rated 5 out of 5 stars

5700x Review

Firstly, the customer service was fantastic and I would definitely purchase again for my next upgrade. Great communication via WhatsApp with images and voice notes, and really good advice on what to do to minimise issues, I was impressed.

I upgraded from a Ryzen 2600 to the 5700X on a B450 motherboard. My old temps were hitting 93°C under intense load, but after adding a Thermalright Phantom Spirit (£30) which is a beast, I’m now staying under 70°C even during a Cinebench multi-thread test.

Pro-Tips for B450 Upgraders:
BIOS First: Update your BIOS before swapping the chip. Use a good USB (like a SanDisk Cruzer) and do a Full Format (not Quick) to prevent corruption.

Chipset & XMP: Always update AMD Chipset drivers after a BIOS swap and ensure XMP is enabled in BIOS to get your full RAM speed, and they are dual channel.

PBO (Precision Boost Overdrive): This is a no-brainer. I unlocked the CPU from 65W to 110W, pushing my clocks from 4.65GHz to 4.8GHz. My Cinebench score jumped from 2971 to 3370.

Re-Sizable Bar (ReBar): This is the game-changer for my RTX 4070. It lets the CPU access the full 12GB of VRAM instead of tiny 256MB chunks. Update your NVIDIA app and drivers first, restart, then flip it on in the BIOS.

I was holding out on my 2600 for a long time, and this is the perfect upgrade for the AM4 platform. Very happy with the purchase!

March 24, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Simon!

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