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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Why buy from anywhere else?

Why buy from anywhere else?
We all know high street prices are too high but worry about buying from alternative sources but not anymore.
PC Tec UK understand this and provide support and service that goes beyond any high street. From the moment of purchase, they reach out and provide reassurance that you have made the right decision. Packaging is great and they follow up with voice messages and advice that oozes professionalism. I ran stress tests as advised and the CPU is working great. I couldn’t be happier and with a 1 year warranty, what more could you ask?

April 3, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Steve!

Rated 5 out of 5 stars

Fast delivery and top notch customer…

Fast delivery and top notch customer experience. He was kind enough to answer some questions I had about my build as well. Would definitely order from them again.
Highly recommend!

February 25, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Marius!

Rated 5 out of 5 stars

Excellent service

Excellent service. Great value.
The processor was exactly what I needed but the service was over & above.
Will use again & highly recommend.

March 16, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Chris!

Rated 5 out of 5 stars

Fantastic Service

Fantastic company, great communication and speedy delivery. The team at PC Tec UK were excellent and the customer service is exemplary! They even offered me some advice on my new PC build and tips for installation of my new CPU, which was a great touch and much appreciated. I highly recommend them and won't hesitate to buy from them again in the future.

March 12, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Lee!

Rated 5 out of 5 stars

9700x from PC Tec

Ordered a new 9700x from PC Tec to move my (mainly gaming) system to AMD and away Intel, intended as an upgrade but also to escape potential Intel 13/14th Gen instability issues if kept on the same LGA1700 platform as before.

Service and communication from Safwaan has been great and fully deserving of the 5 stars. Kept me updated on order progress/delivery and showed genuine interest in how things were going with the PC build and offered advice. So hopefully this review gives someone confidence to order with PC Tec.

As for the 9700x, it’s certainly an upgrade from the i5 that was struggling to keep up with my GPU. Benefited from a few BIOS tweaks and Windows optimisations but is now properly purring along and stable. For my needs, I really want a consistent and responsive processor and the 9700x hits the mark. Plus, with now being on AM5 it gives the opportunity to upgrade to an X3D or Zen 6 later down the line. So probably not the last order I’ll place with this company.

March 11, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Eric!

Rated 5 out of 5 stars

Wonderful Service

Wonderful Service. The new processor was carefully packaged and arrived the next day. I was nervous, but popped it into the new motherboard really easily. The PC is so fast that now I can't get my son of it whilst he is playing games before school...

March 10, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Marcus!

Rated 5 out of 5 stars

All round good service

Good product for a good price. CPU works flawlessly and everything was handled well. Lovely people

March 8, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Harry!

Rated 5 out of 5 stars

Great Service

Service was great and Safwaan sent very detailed messages about my order and gave regular delivery updates. highly recommend.

March 6, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Brandon!

Rated 5 out of 5 stars

Good price

Good price, excellent service and delivery

February 23, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Nigel!

Rated 5 out of 5 stars

Fantastic personal service

Not only the cheapest price but fantastic service with same day dispatch and next day delivery. Safwaan kept me up to date with friendly voice notes, photos of the product and helpful install advice. Wouldn’t hesitate to buy from PC Tec UK again!

March 12, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Joe!

Rated 5 out of 5 stars

Great company to deal with! Highly recommended

The prices are what pulled me in, but the experience has kept me as a customer!

Initially I was a bit sceptical as the prices were lower than other big name competitors. I did some research to make sure it wasn't a fake company before purchasing. Messages from Safwaan came through to update me on each stage of the dispatch and delivery process. I didn't expect this at all, and when the processor arrive, exactly as described (brand new and well packaged) I was delighted.

I'd highly recommend PC Tec and will be using them again! Many thanks Safwaan for making this the smoothest of purchases.

March 2, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Andy!

Rated 5 out of 5 stars

Great all round

Great and friendly service, free thermal paste, and a great product that’s cheaper than elsewhere. Would recommended!

February 17, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Henry!

Rated 5 out of 5 stars

Very glad i chose to buy my processor…

Very glad i chose to buy my processor from PC Tech UK. Very helpful in both the updating of my parcel and even the help and guidance in building my first ever PC. Couldnt have been more satisfied and happier with my choice, furthermore the pricing of products are the best i could find from any reputable sources. Very happy!

November 22, 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Byren!

Rated 5 out of 5 stars

The customer service is superb!

The customer service is superb! Everything came neatly and securely packaged, you get pictures and good communication with the seller.
My CPU arrived after only 1 day and you get tips and tricks on how to install your CPU from the seller, that helps a lot when you are a beginner builder.

Will definitely buy here again for my next upgrade! Great price also!

February 23, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Marian!

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

Not only did the goods get delivered in time but I was kept upto date at every stage. The packaging was above and beyond, which gave me confidence with the integrity of the product. Then while I was building the PC, I was given help troubleshooting with parts that I had not bought through PC Tec. 1000% but recommend getting all you processor needs from here.

February 19, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jonathan!

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