PDAPlaza Reviews 

812
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the unique products and their perfect functionality, often praising the fast, timely delivery, with orders arriving as promised or ahead of schedule. The ordering process is consistently described as quick, easy, and transparent, supported by good communication and responsive service. However, some customers noted significant delays, with orders taking longer than promised and dates often pushed back. A few also reported receiving products not as described or with damaged packaging. Additionally, some were dissatisfied with post-sale communication, citing unresponsiveness after returns or when seeking product support.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with their purchases,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers had positive experiences with order, praising the clear process and good communication, with some... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting quick and responsive... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good purchase with PDAPlaza. Asked a few questions while waiting with same day reply. Shipped as per our chat without issue. Timeline of shipping and ordering were exact. No complaints. First Chinese... See more

Rated 5 out of 5 stars

I ordered my phone Oppo find x9 ultra from PDAplaza about a month ago. It didn't arrive as expected. Due to back order Hence I was getting worried because of my upcoming vacation. I talked to Louis an... See more

Rated 5 out of 5 stars

Fantastic product! I got the Motorola Razr 60 Ultra and it was my first time purchasing from PDA Plaza. Overall great shopping experience. Easy to completel my purchase and customer service was respon... See more

Rated 5 out of 5 stars

I bought the X15 Ultra (global model) and had a great experience with PDAplaza. Since this phone isn’t officially sold in the US, I spent time researching stores that offered solid pricing and rel... See more


Company details

  1. Electronics Store

Written by the company

PDAPlaza - Online Electronics Store | Best Prices and Largest Selections Globally


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

812 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(812)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

delayed shipping but satisfied

ordered the mate 70 pro+ in December which is hard to get even in china. ordered came a little late but michael was quick to provide update on the status. well worth the wait

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait

Bought my Honor Magic 7 Pro on Boxing Day, due to all the holidays in between, the order took a week longer than the expected ship date stated to ship out. But the phone came in without issue and it worths the wait.

As a side note, Michael was very nice and being very patient to reply all my emails politely.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

PDA Plaza has a rare selection of…

PDA Plaza has a rare selection of devices that you won't find anywhere else.
Shipping was actually 2 days faster from Montreal to Edmonton.
Product brand new - very well packed and protected!
I'll be definitely getting another device from them.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Responsive seller

Responsive seller. They not only answer emails, the answer the phone and serve in both English and French. Great quality and company. Great prices. 10/10 Recommend.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy on this website, they only keep you waiting and hold your money

I placed an order for an iPhone 16 pro max Candian version on 17th November 2024, the order number is #2299. I paid 1700 US dollars and the website said it would be delivered in 30 work days. But I didn't receive it till I applied for a refund on 16th, January 2025. I asked them why, but their only reply was that it would be shipped next week. At last, they told me the customs was not releasing the package. That means they never know when it will be shipped and just lie to you to keep you waiting. I haven't gotten my refund yet, they try to wait till the case is auto-closed on Paypal.

November 13, 2024
Unprompted review
PDAPlaza logo

Reply from PDAPlaza

Hi Alex,
We apologize for any inconvenience. You requested to cancel your order, and we initiated the refund process, which was scheduled to be completed within the agreed timeframe. However, since you opened a PayPal dispute before the refund could be processed, this caused a delay, as PayPal disputes are managed by a separate department.
That said, your refund has now been processed on PayPal.

Rated 3 out of 5 stars

Late to ship but still worth it.

Even though my order shipped a week over max and no notification, I'd still recommend PDAPlaza. Concerning Emails were always answered promptly and with detail. Can't beat the deals offered here.

January 28, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent mobile!

Excellent mobile!
Too bad about the delivery which takes a long time but it's worth it because the price is one of the lowest on the market!
Fast expert and friendly customer service.
Quality company!
I recommend!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, excellent communication during order process. Shop with confidence, Product brand new original unopened packaging. Shipped via FedEx fast delivery

December 20, 2024
Unprompted review

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