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PDF Guru Reviews 60,048

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TrustScore 4 out of 5

4.0

Software Company
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers found the service to be fast, efficient, and very helpful, praising its ease of use and interactive interface. People appreciate how smoothly everything worked, saving them time and providing excellent results, particularly for tasks like converting and editing PDF files. However, some customers expressed dissatisfaction with billing and subscription management. Concerns were raised regarding charges and the clarity of subscription terms, particularly after initial trials. These issues led to frustration regarding the perceived value of the service.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Subscription

Users describe negative interactions with subscription. Many customers report being unknowingly enrolled in... See more

Service

Clients share ambiguous opinions on service. While some customers praise the service as fast, helpful, and... See more

Payment

Reviewers highlight negative aspects of payment, expressing widespread dissatisfaction with unexpected... See more

Price

Reviewers express strong dissatisfaction with pricing practices. Many customers report being charged... See more

Based on these reviews

Rated 4 out of 5 stars

IT WAS NICE VERY HELPFUL THANKS FOR THE SERVICE GOD BLESS YOU

Company replied

Rated 4 out of 5 stars

Very good at getting back to my email and making sure I was accommodated properly

Company replied

Rated 5 out of 5 stars

Usually watermark removers never work very well for me, but this one worked great! I love how you don’t have to pay anything for it, and the results are great!

Company replied

Rated 5 out of 5 stars

Great experience will use it again if possible will also tell others about it but this charged my card 99 cents twice. I hope its not a scam

Company replied

Company details

  1. Software Company

Written by the company

Edit and Convert files to and from PDF format using PDF Guru services. Optimize document workflows. Convert and edit documents into Word, Excel, and PowerPoint digital formats.

Contact info

4.0

Great

TrustScore 4 out of 5

60K reviews

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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I RECOMMEND PDF GURU TO ANYONE; BEST CUSTOMER CARE

I have used PDF Guru a few times. I forgot to cancel my 1 week subscription and they charged me £49.99 as the subscription automatically renewed. When I called them, they cancelled the subscription and issued a refund immediately. I highly recommend PDF Guru to anyone using online PDF.

April 17, 2026
Rated 1 out of 5 stars

Its a scam

Its a scam. They use one time fee to edit a document and then charge 50$ for subscription. It is unethical and don’t provide any refunds

April 15, 2026
Unprompted review
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Reply from PDF Guru

Dear Jatin,
We are sorry to hear of the experience you have reported in your review.

Please be kindly informed that the charges are applied with the user's consent, and the terms of the subscription are displayed on the sales screen before the purchase is finalized. This is to ensure transparency and inform our users about the subscription details before they commit to it.

Please email us at social@pdfguru.com and we will contact you as soon as possible.

We look forward to hearing from you soon.

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