PDSA Reviews 3,199

Staff very friendly and knowledgeable. Felt we were getting the best treatment across the board

Answer phone call was quickly understanding to my needs told wat to do and how to go about my request

Genuinly got eobbed 2.500 off the animal trust.
PDSA took over cost me 300.
Reliqble honest and reqlly pet friendly.

Very satisfied for the great services we received . The lady we have spoken with last Monday over the phone on the 11th of May was so kind, accomodating ,polite and helpful. Very friendly and so pleasant to speak with .She listens carefully about the problem and advised us what to do and said will give us a prompt reply to sort things out .So grateful and thankful that there is an amazing PDSA who is there happy to offer help and do a great job .

My dog is always calm when she goes. As a pet charity they do an amazing job of helping people who can’t afford vet fees for their pets. Absolutely amazing and donations helps & needed ❤️

Vera was amazing she came across so helpful and was showing concern for me and my ill dog so so grateful 🙏🏻

The pdsa are just amazing. They are friendly and very helpful. I could not afford my pets medicine that she desperately needs. She is too old to have an operation so the medicine she receives helps with the tooth pain. They have given me good advice by pointing me in the right direction about things such as plaque off to help with her teeth that with the pain medicine combined has helped my cat be able to return to eating her biscuits again. Before this she couldn't eat her biscuits and she would go to the biscuits look at them and walk away. It broke my heart because she loved her biscuits and would eat some meat and go back and forth between meat and biscuits before this. I had to keep the biscuits down because I had another cat but I felt guilty. Now she is back to normal and 19 years old is doing remarkable. The pdsa are lifesavers. It's a fantastic charity. I was knocked down year's ago and cannot work any more and so am unable to afford veterinary treatment. Im very grateful to the pdsa and the staff who run it. What an amazing service they give. Thankyou.

Bdsa have been great anytime I contact them they have been really helpful the staff inpdsa are really nice and very pleasant thank you for everything yous are doing for my pet

The telephone operator done everything for us

The vets are always lovely, but I had a long wait for my dog to be seen this time. Five days I phoned up told him she was being sick and I’ve got diarrhoea. It was five days before I got an appointment not so long ago they would always say to you when you phoned up with a poorly pet bring her in anyway if you don’t mind waiting she’ll get seen that worked better for me five days too long with a dog that’s sticking up and having diarrhoea

Staff were kind and helpful even after I arrived 15 minutes late. Made sure to get my cat in for a scan the next day. They were lovely with him and reassuring with us

Very kind friendly vet ,I've never been to a vets before and it put our minds at rest .A very reasonable price.

Excellent service all the staff were very helpful and friendly

My recent visit was very helpful and the staff were friendly and helpful as always. My concerns were listened to and addressed. I think my dog will have a better life because of the actions of your veterinary staff. Thank you for being there for people who need help.

This service is totally invaluable. The worst you can say is that they are so busy you always have at least one hour wait. Again totally worth it. Thank you so much to the PDSA and all they do to help pets like mine

I experienced the pdsa for the 1st time on Monday 11th May 2026. I am amazed by and appreciate the work I viewed there in Kirkdale. The vet was attentive and explained everything to me. The building was spotlessly clean and fresh. I have to wait a few days to see the results of my dogs treatment. Fingers crossed. Keep up the good work pdsa Kirkdale. Thank you so much.

Friendly staff and vet they were very helpful

The vets there are absolutely amazing cannot fault them on anything. The service is absolutely fantastic. I would recommend them to anyone

The two receptionists were brilliant and so caring to me and all the clients that arrived while I was there. I took my cat in to be put down and they were very kind. PDSA you have some wonderful staff at Gillingham. Thank you.