Peabody New Homes Reviews 

Our experience with Peabody’s sales process was a bit of a mixed bag. There are quite a few hoops to jump through, and it’s important for anyone going through the process to be aware that additional costs can crop up along the way, so definitely budget for more than you initially expect.

That said, we were extremely fortunate to have Aleksandra Guzek as our case handler. She was absolutely fantastic throughout, knowledgeable, responsive, and genuinely committed to helping us complete our purchase, most importantly she genuinley cares. If it weren’t for her professionalism and persistence, I don’t think our sale would have gone through. Aleksandra is a real credit to Peabody and deserves full recognition for her work.

Overall, while the process itself could be smoother, Aleksandra’s support made a huge difference and turned what could have been a frustrating experience into a successful one.

Joshua Taylor has been absolutely fantastic throughout my apartment search at one of the Peabody's Shared Ownership developments. He was responsive, professional, and incredibly patient in answering all my questions. He took the time to guide me through the options.

Joshua’s support has made what could have been a stressful experience smooth and enjoyable. I couldn’t recommend him highly enough - thank you, Joshua, for your exceptional work and service!

Josh has been super friendly and helpful from the staff and replies to emails quickly. He was very patient with me and explained the process of buying and expected timeframes. Very professional. Thank you Josh.

As a first time buyer, I was very well guided and supported by the Peabody team through the process. Two team members dealt with my case and these were always helpful and responsive to my (numerous) queries and questions. Some minor (inevitable) delays, confusions, and hiccups aside the process from initial viewing, dealing with solicitors, mortgage brokers, lenders, to exchange of contracts was infinitely less daunting and confusing as a result! So a huge thank you to Ifrah and Deken!! Holding fast for the completion date and really looking forward to moving into a brand new home!!!

Joshua was great — very helpful and professional. He took the time to explain everything clearly and provided all the information we needed. His friendly and patient approach made the whole experience easy and enjoyable.

Overall, I have to say that I was very impressed with my experience working with Peabody. I have just purchased a wonderful new flat and from the very beginning, meeting Alexandria and Richard at the St Olaves development they were helpful, very detailed, and offered excellent insight, advice and information to me. I am a first time home buyer who isn’t used to the UK buying process, or the shared ownership scheme, and had lots of questions, all of which they were more than happy to answer and got back to me as well very promptly, which was not something I had expected given some other experiences I had before while looking at properties. I also really appreciated their honesty with me, didn’t give me a sales pitch, more like they guided me through different flats that were within my price range, some were not great for my needs, which Alexandra was more than happy to get to understand as well, and in the end found a flat that I honestly couldn’t be happier with and can’t wait to move into very soon. All in all, personally, it’s been a very positive experience and would recommend for others.

Impressive personal approach from Richard Taylor who helped me to reserve and choose the property.

Alexandria Hull took over in his absence and smashed it. Very responsive and supportive service.

Becky - well done to you to

After living in Southmere as a tenant, I decided to check and, if possible, buy a new flat from Peabody. My first appointment was with Mr. Darran Nestel (Sales Manager). He was always kind and supportive, answering all our questions and helping us throughout the process — thanks to him, our dream came true!

From the office side, Mrs. Rosie Eldon was also incredibly helpful and responsive. Whenever I needed assistance, she was always there to support promptly.

Looking for a house in London is very stressful and can be an emotional time and Shoks left me feeling reassured and like I have taken a positive step in the right direction.
He was kind and friendly and understood my concerns, explaining the process in a way I could take it all in. Thanks!

Great experience interacting with Peabody sales team. Emmanuel engaged well with us and answered all the queries. Highly recommended!

Fantastic service very helpful and extremely polite and very clear on the subject at hand made to feel at ease and over all a very comfortable and recommendable experience

I had a great experience working with Peabody on the share ownership process. The team was professional, supportive, and made everything clear and straightforward. I really appreciate their guidance and smooth communication throughout.

Had a good experience with the Peabody team regarding this new homes sale. We particularly liked Darran's guidance and assistance throughout the process, from the first conversation through to the contract exchange.

The paperwork to access a viewing for shared ownership is certainly burdensome and stressful. Tracey Harvey gave us great support during it. The viewing was amazing and she knew how to help us verbalise what exactly we were looking for. Hoping the deal will go through shortly.

As a first-time homebuyer, we had a very positive experience in our interactions with Emmanuel. From day one, Emmanuel, was knowledgeable, patient, and genuinely helpful. He walked us through the entire process, answered all our questions promptly (including all the questions we had around the finance side), and made sure we felt confident at every step.

Emmanuel also took extra steps to give us the best possible options and offers available which we are very grateful for. Was easily reachable if we had questions. A fantastic experience all in all.

Mo Koroma

I’m in the process of buying a new build flat with Peabody New Homes, completing next year. Emmanuel and Darran have been fantastic! Very engaged, responsive, and genuinely helpful throughout. Their support made the process smooth and reassuring.
The flat itself is beautifully laid out and in a good location with greenery and nearby a station. Looking forward to moving in!

Alison & Amber were brilliant in our buying process as we were both very inexperienced, so they took the time to support and clarify any details when we emailed or rang. Made the overall initial buying experience such a smooth process.

Richard Taylor at Peabody was incredibly helpful throughout my journey. From the very beginning, he kept all my options open and made sure I had the time and clarity to make the right decision for me. Once I’d chosen my direction, he was quick to facilitate the necessary steps, working closely with the financial advisor to move everything forward smoothly. Thanks to his support and guidance, I was able to reach the exchange of contracts with confidence, and now looking forward to soon move in.

Tracey Harvey was a delight to deal with throughout the First Time Buyer's experience. She went above and beyond to make sure that I was aware of any delays, and was super informative and supportive throughout the process. Thank you so much for such an incredible experience, Tracey!

Helped a lot! Very insightful and friendly!