While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, low-grade, or defective, and often different from what was pictured online. People also encountered significant issues with their orders, including receiving incorrect or duplicate products, and experiencing uncommunicated returns or cancellations. Concerns were also raised regarding the return and refund process, with customers frequently reporting issues related to the company's refund policy, particularly the use of gift cards instead of monetary refunds, which was perceived as unsatisfactory.

What people talk about most

Product

Reviewers consistently express dissatisfaction with the product. Many consumers report receiving wrong,... See more

Return policy

Clients share negative opinions on the return policy, with many expressing dissatisfaction that money is... See more

Quality

Users describe negative interactions with quality. Many customers report receiving wrong, defective, or... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report a "no refund... See more

Order

Customers had negative experiences with their orders. Many reported issues such as orders being canceled... See more

Based on these reviews

Rated 1 out of 5 stars

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. Th... See more

Rated 1 out of 5 stars

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gi... See more

Rated 1 out of 5 stars

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only o... See more

Rated 1 out of 5 stars

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they w... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is the worst and frawd website pl

This is the worst and frawd website pl. be aware of them.First of all they took 11 days for delivery and then instead of three items that I ordered worth Rs. 2497/- they delivered only one entirely different item that I didnt ordered at all.As well as that items quality was so bad that I got horrified. Now I hav put the item for returning and praying for my refund but dont think they are going to do this.This website should get banned.

August 17, 2020
Unprompted review
Rated 1 out of 5 stars

Well I don't know what to do I am…

Well I don't know what to do I am asking for opinion.... If I haven't received it yet, can I switch my phone off so that they won't approach me... 😂😂😂😂 I have ordered but now I don't want it and if I am opting for cancellation, they say that it can't be cancelled

August 13, 2020
Unprompted review
Rated 1 out of 5 stars

Worst experience...

Worst experience.... Ordered a salwar in peachmode and what I received was horrible.
Worst quality.. duplicate item... Only the color was same.The material was entirely different also with some low class additional designs ....

August 12, 2020
Unprompted review
Rated 1 out of 5 stars

Disgusting Quality

Disgusting and less than 3rd Class quality, and NO refund option.
Guys please don't buy anything from this site.
Very expensive and Pathetic quality,
It was very painful and hurting to receive C Grade after paying so much.
Please don't buy and waste ur precious money n time.

July 25, 2020
Unprompted review
Rated 1 out of 5 stars

One of my prepaid packet has been…

One of my prepaid packet has been delivered to some wrong address and no body from peach mode is even bothering to resolve it from more than one month....cheap site from customer point of view...u will only get message that pls allow some time but no body even bother that how much time even passed

June 11, 2020
Unprompted review
Rated 1 out of 5 stars

These people are simply unbearable.my

These people are simply unbearable.my prepaid order number
Order #201846328.
Placed on 2 nd may 2020, never delivered to me but on their site these people updated delivered.
Number of complaints but never answered.
Kamlesh

June 5, 2020
Unprompted review
Rated 1 out of 5 stars

Very very bad......

Very very bad......
Return policy is very bad.
There product is defective still so many complications to return.
And if they except to return then amount is credited in wallet so we have to unwillingly purchase another product compulsorily from their website and that another product comes with the condition that as wallet credit was used so return is not applicable to it. Now if this another product is defective too we have to keep it.

March 14, 2020
Unprompted review
Rated 1 out of 5 stars

I am not at all happy with the quality…

I am not at all happy with the quality of the product sent to me...its third class...don't fall in their trap...they are fraud company who are selling cheap quality products.They fool you when you complain them about it by sending email but don't take your product back...return policy is very poor.

March 12, 2020
Unprompted review
Rated 1 out of 5 stars

This is worst shopping app I have ever…

This is worst shopping app I have ever experienced. Services by peachmode are worst. They do not allow you to change or return products even if are not satisfied with product. So big nooooo....

March 8, 2020
Unprompted review
Rated 1 out of 5 stars

Very Bad.

Very Bad.. Please don't go for this site they won't accept any return

March 4, 2020
Unprompted review
Rated 1 out of 5 stars

Zero stars!

Zero stars!! Fraud company! They send clothes that are not your size and when you request an exchange they make million excuses to not return the items! Never shop on this site. Customer service 0!!! I hope they shut down for good!!

February 29, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look