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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, low-grade, or defective, and often different from what was pictured online. People also encountered significant issues with their orders, including receiving incorrect or duplicate products, and experiencing uncommunicated returns or cancellations. Concerns were also raised regarding the return and refund process, with customers frequently reporting issues related to the company's refund policy, particularly the use of gift cards instead of monetary refunds, which was perceived as unsatisfactory.

What people talk about most

Product

Reviewers consistently express dissatisfaction with the product. Many consumers report receiving wrong,... See more

Return policy

Clients share negative opinions on the return policy, with many expressing dissatisfaction that money is... See more

Quality

Users describe negative interactions with quality. Many customers report receiving wrong, defective, or... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report a "no refund... See more

Order

Customers had negative experiences with their orders. Many reported issues such as orders being canceled... See more

Based on these reviews

Rated 1 out of 5 stars

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. Th... See more

Rated 1 out of 5 stars

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gi... See more

Rated 1 out of 5 stars

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only o... See more

Rated 1 out of 5 stars

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they w... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Peacy house is a fraud and scam

Peachy house is a fraud company.. they have sent a wrong item and that too a cheap pathetic cloth without any tags. Not replying to multiple emails sent by me for the return request either.
Now am considering of filing a complaint at consumer forum and also cyber crime cell.
All the best peach house team. Be answerable now to the public you have looted.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

I recently orderd a saree

I recently orderd a saree, and quality was worst, and then I thought , return for this item, and they were not refunded money also told for more days to wait in place that they are saying to exchange item, money is non refundable. So.... Paisa bhi gaya bhi saman bhi gaya, dilasha dete hain. Mai bahut pareshan ho gayi pareshan kar diya is website ne, they are doing totally fraud with customer.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

scammers

received defective saree. placed return request through their portal and email. reply received from their team as -
Thank you for contacting Peach mode, We are here to help you.
We apologize for the inconvenience caused to you.
​As per the details we can check, your return pickup can’t be initiated from our side as there is no courier service in your location so we request you to send the package from your end through your nearest courier service, we will reimburse you the courier charges till Rs.100/- incurred by you.
We request you to provide us with the following details when the package is shipped :
Courier Name :
Courier Tracking No :
Shipped Date :
Product's shipped :
Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package.

My point is, if they can deliver the product at the time of purchase, then why they face difficulty at the time of return.

It could have been better to visit some local store rather than buying it online from such scammer brand. later realised many buyers posted their negative reviews with worst experiences.
so, now my purchase goes straight to the dustbin and amount of that purchase to the scammers as charity.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

This s a terrible company

This s a terrible company - No Refund policy - You order again via gift card - they will cancel the order without any reason and reduce the amount further:
This co. is a BIG TIME FRAUD. NEVER BUY FROM THIS SITE- they dont' have customer intererence also.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. Ordered 2 products. They cancelled 1 after one week. and the other product they shipped completely different product. Customer care is of no use and are not helpful.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

The product is of cheap quality

The product is of cheap quality. The material/fabric is so disgusting. And there is no refund policy. I strongly suggest not to buy from this website ever. They are so unresponsive and very bad service provided by them. Extremely poor quality. So disappointing.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

It's a fraud company

It's a fraud company, when a person ordered from their website they deliver some other local stuff and when we complain for refund or exchange they don't even respond to a single mail / messages.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

My order no is 2016311

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they will not refund the money if returned. They will provide a gift voucher. They are making fool of the buyers

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!

The order did not go well with absolutely horrible customer service!
I ordered three products in total, I received two but I have not received the third product.
I have been following up by mail and phone for about a month every! single! day! but there is no proper response. My 1000 RS has gone down the drain.
I am not going to recommend peachmode to anyone.

By the way the customer service representatives talk to customers, its clear that Peachmode is not going to care anyways.

Worst service I have ever received.
Most disappointing. They should just shut down!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Return Issue & Refund Concern

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only online. This is unfair and raises concerns—what happens if the online replacement is also unsatisfactory? Will I keep receiving gift cards repeatedly?

I request a proper resolution, preferably a refund to the original payment mode, or a clear alternative that doesn’t trap customers in a cycle of gift cards.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Not Even a star

Not Even a star! Please guys don't go for them.No refund, high pricing ,low quality and competitively very bad customer support. Never again,it was my 1st time with the App.Did make a mistake. Please don't get deceived with their pictures.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Peachmode is absolutely a fraud website…

Peachmode is absolutely a fraud website or shoping app.they have worst product ,worst service and wotst refund policy once u buy a product u should think like u got cheated for sure and they don't refund they give always coupan so u must have to buy any of their worst product for sure at leat once or for that amount u have done purchaging .they have worst refund policy i have ever seen.and price is always at higher side than anywhere else.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Undelivered product

I ordered a saree for Rs 3000 on September 27th and received a mail from them stating that the saree will be delivered on 2nd October. I received a message on october 1st that delivery partner couldn't contact me and a link was given to which I submitted that I was at home and further reattempt to be done on 4th as I had plans to go out on 2nd and 3rd. I didn't get a call or receive a message so I was confident that the saree will be delivered only on 4th. But to my disappointment I received a message on 3rd stating that my order was delivered. No calls from delivery partner whatsoever before or after delivering the product. Asked the security, he didn't receive. None of the neighbors got it. Contacted peachmode . Received only automated message that will look into the matter.i am clueless on what to do.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Cheating to customers

We ordered two sarees. They send same color but different shades, web picture color shade and received saree color shade is difference. So we requested for return, but they don't agree take return due purchased on vocher, The vocher provided by them for last return. Vocher is also nothing but money. I requested them again, take return and give vocher insted of return amount. I can purchase some other item in same web site. But they didn't agree. The returns are not easy in Peachmode than other ecommerce websites like Amazon, Flipkart,Meesho. Every time they are cheating to customers. What ever they send , we need to keep that item even though we didn't like that item. They will not take return. If suppose they taken return then they will not give back amount. They provide Vocher, with that we can purchase items with in one year period. if we purchase on this vocher, they will not accept return, even though the product is not good for us.Indirectly they cheating to customers, they looting money from customers forcebly. So i stoped purchages from Peachmode website.

October 11, 2025
Unprompted review

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