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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, low-grade, or defective, and often different from what was pictured online. People also encountered significant issues with their orders, including receiving incorrect or duplicate products, and experiencing uncommunicated returns or cancellations. Concerns were also raised regarding the return and refund process, with customers frequently reporting issues related to the company's refund policy, particularly the use of gift cards instead of monetary refunds, which was perceived as unsatisfactory.

What people talk about most

Product

Reviewers consistently express dissatisfaction with the product. Many consumers report receiving wrong,... See more

Return policy

Clients share negative opinions on the return policy, with many expressing dissatisfaction that money is... See more

Quality

Users describe negative interactions with quality. Many customers report receiving wrong, defective, or... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report a "no refund... See more

Order

Customers had negative experiences with their orders. Many reported issues such as orders being canceled... See more

Based on these reviews

Rated 1 out of 5 stars

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. Th... See more

Rated 1 out of 5 stars

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gi... See more

Rated 1 out of 5 stars

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only o... See more

Rated 1 out of 5 stars

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they w... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

463 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

First and last they have fixed policiy…

First and last they have fixed policiy of no rwturn in most of the product and secondly if they implement return policy they will not refund the amount but they say they are givung gift card voucher (mera paisa nujhe hi gift ) didnt recieved yet dont know what is that but my Amount appr 2400 is block dont know what will they do but giving gift Haha

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

If I wil rate this app I will give a…

If I wil rate this app I will give a big zero because the product I got of worth rupees 1999 is worst and cheap quality and I suggest you all not to ordered anything from thiss app they have no return and refund policy. Don't waste your hard earned money on such stupid appp. Very worst experience.

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

I would like to tell you all that the…

I would like to tell you all that the product they give us is very cheap and they don't have any return policy. When we order anything we can see that there is return policy and when we began to return it there will not be any policy. I would kindly like to say that please don't order from them i need my money back i ordered 2 sarees worth of 1600 each and i want my money back. I ordered on 23/02/2025 and i recived it on 1/03/2025 they do not respond to us on whatsup too. Thankyou

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Refund policy

I want to give them 0 rating as they don’t have refund policy which means refund the amount and they say we have gift voucher, what if someone doesn’t want gift voucher. Don’t purchase from them. It’s completely waste of money.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

They deliver worst product

They deliver worst product, in the name of pure cotton they gave me some cheap product and when i tried to make their customer service understand this, she became rude n kept on repeating wohi product aaya hai jo Tum order kiye ho. When i wished to return the product they said we don’t have refund policy. You will get money in their application. Why on earth i would order product from their application when i had bad experience with their customer support as well as product. Then she disconnected phone, i asked to give phone to some senior, she said humare yaha aisa nahi hota, aap phone rakh do. Very pathetic experience. Just warning people to save their hard earned money. I filed RTI, many people do same so that this company gets banned and can not fool people

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, they can't even come to pick up order stating it is restricted area even though it was not restricted area when they tried to deliver the product. On top of that they are asking to courier the product to their warehouse and will reimburse only 100 rs. Not at all professional.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Ordered saree, worst quality product delivered. Returned, refunded as a store credit. Tried to contact several times, no one answered. Worst

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. First of all they Delivered wrong product and then takes hours to connect to Support team. 2nd) courier company wont pickup this product as it doesn't match order details. Service team doesn't understand simple issues and keeps sending pickup three times without correction on pickup details. Now they refuse to send pickup and refund!!

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

What i ordered was different and what…

What i ordered was different and what was delivered was different. The quality of the product is horrible. Can somebody take an action on Peachmode.. Such a horrible organisation. Cant believe ... how easliy these people make fool to public. Dont ever buy any product from such a untrusted company

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

This firm shows different quality of…

This firm shows different quality of clothes and supply a different quality of clothes. The biggest drawback is you don't get your money back on returns. They issue gift cards and you have to go to them for buying again the inferior quality of clothes. This firm does not qualify for even a single star. DO NOT BUY AT ALL.

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic quality of sarees

Pathetic quality of sarees, do not waste your hard earned money on them, they don’t refund you. Peachmode is a SCAMMER.
They are not returning my money, offering me a credit wherein i do not wish to purchase anything from them ever still they aren’t issuing any refund.

They have pathetic customer service available no senior person is available on call they only ask us to mail and revert too late.

They don’t accept any returns post 7 days of delivery and do not revert on time and delay.

I had shopped for 10,000/- and not refunding my money.

I repeat DO NOT SHOP FROM HERE.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Big Time fraud

Big Time fraud. Sent different item and took my 2000 and forced me to buy from their site only. Sizes are not available and last 1 year my amount has been with them

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

Don't ever purchase anything from this…

Don't ever purchase anything from this website. Here, I'm going to tell my story. Initially, I ordered a maroon dress, but when I received it in person, it was actually brown, and the printing quality was terrible. I opted to return it, but all I got in exchange was a gift card; my money was not reimbursed using the original payment method. As a result, I bought a second dress using a gift card and got a poor-quality one. When I asked for a return, they cancelled and informed me that dresses bought with gift cards could not be returned. Their return policy is as follows, and they will give you a low-quality item if you utilise a gift card. Watch out for this bogus website.

July 29, 2024
Unprompted review

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