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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, low-grade, or defective, and often different from what was pictured online. People also encountered significant issues with their orders, including receiving incorrect or duplicate products, and experiencing uncommunicated returns or cancellations. Concerns were also raised regarding the return and refund process, with customers frequently reporting issues related to the company's refund policy, particularly the use of gift cards instead of monetary refunds, which was perceived as unsatisfactory.

What people talk about most

Product

Reviewers consistently express dissatisfaction with the product. Many consumers report receiving wrong,... See more

Return policy

Clients share negative opinions on the return policy, with many expressing dissatisfaction that money is... See more

Quality

Users describe negative interactions with quality. Many customers report receiving wrong, defective, or... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report a "no refund... See more

Order

Customers had negative experiences with their orders. Many reported issues such as orders being canceled... See more

Based on these reviews

Rated 1 out of 5 stars

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. Th... See more

Rated 1 out of 5 stars

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gi... See more

Rated 1 out of 5 stars

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only o... See more

Rated 1 out of 5 stars

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they w... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

463 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very bad Customer serevice

Very bad Customer serevice. Return / refund process is very bad. An ordered item never delivered by Delhivery, then asked to cancel the order, several calls and followup, waste of time, mental disturbance, almost one month now, no refund yet.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Too bad experience.

Very bad fabric quality and after return there is no cash refund only a gift card that too to redeem from same site. Above all they instantly erase all bad comments under their Facebook post.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

No refund

Such a bad app .. no proper response and you won't even get the refund after returning the dress.. you get a gift card...so forcibly you have to buy a dress from them even you you don't want to.
Mera paisa bhi gaya..aur buy karne koi achha dress hai bhi nahi is app mein .. don't use this app ..refund policy is very bad

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience

Never seen such website in my life make us confused and again there is no refund and product quality is too bad never seen such bad quality product...
If we raise a request for refund they will send a gift card..In that case we have to order again as we don't have any other option in that purchase also I got a poor quality product...I recommend not to shop in this website 😔 worst experience ever..

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

Time wasting & hectic shopping

It has no clear refund policy. only returns policy. Why giving gift code when we are not interested in dealing with you. Big shopping sites like amazon, flipcart n meesho has Open refund policies hence big no. of peoples are crazy for them. I read reviews after purchasing wrong item. If I read it earlier I did never go for it.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very bad service

Very bad service
They are charging more than billing amount when we pay by online
Also taking shipping charges and need to pay courier charges
Very bad experience and losing money

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

very very worst

very very worst. money looters. at any cost dont buy anything from them. they dont have ethics in business. No refund amount. they dont know what is 'gift card'. if they want money they can beg, we can offer them but not steal our hardearned money. Pls dont buy from them

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

If there’s negative ratings like-1

If there’s negative ratings like-1, -2, -3 rating I would have given-1000 rating.. they are not giving good quality products on topup to that not even refunding the amount.. Such a scammer company.. please do not entertain with people money.. u don’t even know how people are struggling to earn but by showing colourful photos don’t cheat us

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

It's cheater,don't buy, refund policy is not good

I have purchased 2 sarees in rs 1599+1599 for both,I have returned 1 saree because of quality not expected as I thaught . But they are not refunding me rs1599. They have provided me gift code and saying me you purchase with thi gift code. I don't want to purchase,but they are forcing me purchase me from this code only. Refund policy is very bad. I want to say don't use this website 🙏😭

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

My wallet balance which had lifetime validity they hv expired without notifying me

I hv bought product and since it was not of quality i had returned it..some wallet balance of 2029rs was added to my account with full life time validity...
Few days back when I checked on my account no balance was shown although I hv not yet consumed my wallet money ..when I wrote mail n called customer care they are saying our software was updated and now wallet money concept doesn't exist any more..we can't help you...they are saying they hv notified their customers about the same..on other side i hv not received any single msg or notification from peachmode about my wallet money expiration..it's not my fault that their system is upgraded..it was their complete responsibility to notify me or else they should hv refunded my money..these people are fraud....they just make money out of us...worst experience

December 19, 2023
Unprompted review

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