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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, low-grade, or defective, and often different from what was pictured online. People also encountered significant issues with their orders, including receiving incorrect or duplicate products, and experiencing uncommunicated returns or cancellations. Concerns were also raised regarding the return and refund process, with customers frequently reporting issues related to the company's refund policy, particularly the use of gift cards instead of monetary refunds, which was perceived as unsatisfactory.

What people talk about most

Product

Reviewers consistently express dissatisfaction with the product. Many consumers report receiving wrong,... See more

Return policy

Clients share negative opinions on the return policy, with many expressing dissatisfaction that money is... See more

Quality

Users describe negative interactions with quality. Many customers report receiving wrong, defective, or... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report a "no refund... See more

Order

Customers had negative experiences with their orders. Many reported issues such as orders being canceled... See more

Based on these reviews

Rated 1 out of 5 stars

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. Th... See more

Rated 1 out of 5 stars

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gi... See more

Rated 1 out of 5 stars

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only o... See more

Rated 1 out of 5 stars

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they w... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

463 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Its a completely fraud company

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. They have not been able to arrange a pick-up for the incorrect product and are now asking me to self-courier the product to them. In addition, they are saying that they'll not refund the amount but would rather issue a gift card to me. Horrible, horrible, fraud company.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

WHAT A CHEATING WEBSITE IS THIS??

WHAT A CHEATING WEBSITE IS THIS??
VERY BAD...VERY WORST CHEAP QUALITY .PLEASE DON'T PURCHASE ANY PRODUCTS FROM PEACHMODE WEBSITE.YOUR MONEY WILL BE TOTALLY WASTED.KINDLY BLOCK THIS WEBSITE.PRODUCT IS TOTALLY FROM IMAGES THEY SHOW.MY MONEY IS WASTED.
ADVICE TO PEACHMODE:
PLEASE DON'T CHEAT PEOPLE FOR YOUR STUPID BUSINESS.YOU WILL DESERVE FOR IT!!!

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Its a terrible company

Its a terrible company! I ordered online a dress material, they delivered a wrong product, post that i had to write multiple mails, and then they picked up the item from me and later issued a gift card. No Refund. By todays online business practices, I call it a "FRAUD" company!

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

what kind of nonsense is this

what kind of nonsense is this? Are you trying to fool me?

I have no pending fold or issue from my side. The product I ordered was returned without any reason or communication. What kind of discussion was done in Bhiwandi?

I want my payment refunded first thing in the morning.

I have no interest in purchasing anything further from you. From the beginning, you people have been cheating. My first order was complete backwash, and then when I placed a second order, you returned it without even informing me.

All you people do is take the money and send poor-quality products, and when we complain, you say place another order. Even after placing a second order, you return it without informing.

I’m done with this kind of business.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

These people are fake

These people are fake. Products is very low quantity. They sent very cheap quality suits like tupri . Please don't buy products from these people's

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong and low quality product delivered

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gift card when I ordered again a saree it’s old stock

June 14, 2025
Unprompted review
Rated 1 out of 5 stars

Bad return policy

I made a blunder of placing order without seeing the reviews. They did not sent the product I chose. I returned back the product. They wrote that they would send a gift voucher by mail after receiving the returned product. A week passed by.. No trace of gift voucher

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Peach mode 🤮🤮🤮👎👎

They have pathetic policy of return .they are selling clothes which usually don’t match with the image shown on site or sometimes clothes material is not good as expected.they don’t not give your money back .
I realy recommend do not buy products from peach mode .

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic customer service

Pathetic customer service.
They give gift card for return orders and not money back.
Gift card has policies that we don't know about. Like if a person has gift card of rs1000 and uses it to buy couple of things of rs 5000. They won't let you return any of the items even if the quality is not upto mark.
So be aware of these when anyone uses gift card

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Quality of the material is bad

Quality of the material is bad, Sent the defective piece the second time. Very difficult return and exchange process, even if it is the teams fault by sending a defective piece.

I would like to share my recent experience with your customer care service, which was quite disappointing and unhelpful.

Today, I called your customer care number (022-62760606) to resolve an issue regarding a return pickup. A different Delhivery executive arrived to collect a return order that had already been picked up yesterday by Amit from Delhivery (contact number: 8983609609). During this call, I was connected with your customer care executive named Prajakta (who declined to share her last name), who unfortunately was extremely unhelpful and unprofessional during the call. .

She was not only unwilling to listen to the issue in detail, but also came across as quite rude. Instead of assisting or trying to understand the situation, she repeatedly asked for CCTV footage as proof. I explained to her that the footage is maintained by our society, and while I don’t have direct access to it, I would be able to request it if the matter escalates further. In response, she dismissively asked, "What proof do you have that you have returned the order?"

This response felt dismissive and accusatory, despite the fact that I had already shared a screenshot of the society entry log yesterday confirming the pickup. I’m shocked at the tone and approach taken during a genuine query where I was simply asking for help.

To make matters worse, Prajakta’s tone and approach were extremely unprofessional. I expected more understanding and support from your team, and I’m quite disappointed with how this was handled. When I asked her to transfer the call to her Manager, she blatantly denied stating that nobody is available right now.

I hope this feedback is taken seriously, and the necessary steps are taken to ensure a more respectful and solution-oriented customer experience in the future.

More importantly, I need a solution regarding the return that was picked up yesterday. I am requesting real-time tracking of this return. If Amit from Delhivery has not updated the tracking status or returned the material to you after picking it up from me, I fail to understand why I should be held responsible or expected to pay for it. That is entirely out of my control and should be investigated from your end.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Dear Sir/Ma'am,

Dear Sir/Ma'am,

I am writing to express my dissatisfaction regarding the unresolved issue with my recent order. Despite previous communication, we have not received the refund for the earlier payment, although the item was collected for return. Instead, a new item (same piece in another colour) was delivered, and payment was again collected from a family member in my absence.

This reflects extremely poor service, and I am disappointed by the lack of coordination. I request an immediate return of the incorrectly delivered item and a full refund for both payments made.

Please take this matter seriously to avoid escalation through formal complaints or social media feedback.

Looking forward to a prompt resolution.

Regards,

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

if i have an option to give review in…

if i have an option to give review in negative i would have given that . placed order suit of Rs 2200/- i asked for return for that return they took a month after that now i am asking for my refund or gift coupon there number is switched off no response on mails no respone on whatsapp . Very bad service and very cheap quality product . NEVER BUY ANYTHING FROM THIS SITE THEY WILL EAT YOUR MONEY >

FAKE PRODUCT FAKE SITE .

FAKE PEACHMODE .

NO ONE IS WORKING IN PEACHMODE NO ONE WILL ANSWER THE CALL NO SERVICE NO RETURN POLICY

April 9, 2025
Unprompted review

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