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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, low-grade, or defective, and often different from what was pictured online. People also encountered significant issues with their orders, including receiving incorrect or duplicate products, and experiencing uncommunicated returns or cancellations. Concerns were also raised regarding the return and refund process, with customers frequently reporting issues related to the company's refund policy, particularly the use of gift cards instead of monetary refunds, which was perceived as unsatisfactory.

What people talk about most

Product

Reviewers consistently express dissatisfaction with the product. Many consumers report receiving wrong,... See more

Return policy

Clients share negative opinions on the return policy, with many expressing dissatisfaction that money is... See more

Quality

Users describe negative interactions with quality. Many customers report receiving wrong, defective, or... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report a "no refund... See more

Order

Customers had negative experiences with their orders. Many reported issues such as orders being canceled... See more

Based on these reviews

Rated 1 out of 5 stars

Its a completely fraud company! I ordered online a dress material (suit), they delivered a wrong product (saree). Since then, I have been writing multiple emails and contacting their customer care. Th... See more

Rated 1 out of 5 stars

This is a very bad service you are not delivering proper products and then you don’t have return policy.first of all what I ordered you delivered a wrong product some dirty combination then gave me gi... See more

Rated 1 out of 5 stars

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only o... See more

Rated 1 out of 5 stars

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they w... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

463 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst experience with customer care…

Worst experience with customer care they have no manners how to talk and deal with customers.dont got refund since one month called for detail ,but their manners and attitude like illiterate people.hope their uper management listen recordings of customer and employee talk so they ll realize the loose pole.

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

OMG.

OMG.. I have been came through many good websites but unfortunately i have ordered some products from this worst website for the first time.. I really fed up with the customer service and the delivery service too.. I have never seen such a utter most bad websites PEACHMODE.. IN my life.. It has no updates from them..The customer support people are giving different status on the same order. It was irritating. I have ordered on feb 13 th and waited for one month till march 10th..but even though i didn't receive any delivery. I contacted them after that again the irresponsible reply. They said it another three more days.. The reason they gave me they couldn't find my package.. Its Nonsense... So i cancelled my order and waiting for my refund.. No idea how long it gonna take to get the refund.. They ask me to wait agian 5to 7 days.. Let's hope. So finally i never recommend PEACHMODE website to anyone anymore...

March 9, 2021
Unprompted review
Rated 1 out of 5 stars

Please do not buy their Sale products

Please do not buy their Sale products. I bought a double bed sheet with pillow covers last month and wished to open it today. I found out that it is damaged and has a hole in it. Size of pillow covers is also very small and stitching is bad. Very dissatisfied. To top it all, their website says it won't return sale items. I should have known.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered 2 sets and was astonished at…

Ordered 2 sets and was astonished at the quality of cloth. Almost as seen on website. Return was hasslefree too.
Totally loved and must recommended to order once.
Best thing is why worry when they are taking back without questions.

February 17, 2021
Unprompted review
Rated 1 out of 5 stars

Bogus items

Recently bought a much advertised Sharara and kurta set. After first wash it faded so much, now its unwearable...after paying 2.5k. Extremely bad quality please don't buy.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Phenomenal service

I live in the South of ireland. I ordered two Indian dresses from Peachmode on 24th Jan and I received them today, 2nd Feb!
I did have to pay some tax to the Irish revenue but I've still got two beautiful full length dresses for €90. I couldn't make them for that.

Both dresses are exactly as described. Good stitching and very good quality material. Embellishments are beautiful as well.

Personally I am very surprised by all the poor reviews. For quality, despatch time and good description of items, I can't fault Peachmode.

February 2, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality. I bought a bedsheet from peachmode. The quality is such that I cannot even use it as a door mat. Disgusting. You are sure to be cheated if you shop in peachmode.

February 1, 2021
Unprompted review
Rated 1 out of 5 stars

Bad quality products

The product I purchased were 4 dresspeices ,out of which 2were for my self and 2 as a gift .. I trusted as the product displayed on website were pretty good so I selected the products with my aunt's ..... But this was so disgusting as the received product has no quality at all
Atleast I can say that the top looks good if you add astar to it but the quality of the bottom is worst .
Also the dupatta length is very short please buy the products carefully , as it is your hardcore earn to spend on
My experience with peachmode is so bad

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

Sucha a bad side to shop with

Sucha a bad side to shop with. Product they show and the product we receive doesn't match at all. Zero quality. And if u want to return the product the customer care doesn't respond properly inspite of several calls and emails. To return the product I have been calling them every day for two weeks and they haven't came to receive the return product. And no sight of my refund amount initiation until they take back the product which they never are coming to take .

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

I would give them zero if it was an…

I would give them zero if it was an option. You don’t get what you ordered, you get something entirely different and there will be missing items and when you tell them to make sure it is the same item the they will be like oh it May slightly vary. Oh well it’s entirely different item. Not to mention this is lowest quality thin very very thin material. You will not like any of them

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

This is a horrible website

This is a horrible website! I ordered one saree twice and I got the same wrong saree both the times! I tried to explain but the customer care people say that IT LOOKS LIGHTLY DIFFERENT IN REAL COMPARED TO WHAT WE SEE ON THE WEBSITE! They do not even care to understand that the saree is entirely different! They are so calmly asking me to order it again! The last time I spoke to the customer care, they said that they have confirmed with the seller and the same saree is available but I got the wrong saree again!!

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

Fraud e - commerce platform

There is no start applicable for this fraud company. The material received is not matching with the item purchased and the material is very thin like net also color and design is entirely different and very very cheap quality. Somebody from govt body shd take action on such e- commerce platform. I tried to request for return it say order number is not matching that means clear cheating and you cannot return.

December 25, 2020
Unprompted review
Rated 1 out of 5 stars

It's a fraud company

It's a fraud company. Cheater. I filed a request for return of poor quality item but they did not respond after the complaint. Never purchase any product from peachmode.

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

Peachmode company does very unethical…

Peachmode company does very unethical business with the clients. Don't rely on the quality of their products. Once the products are returned due to poor quality and mismatch of sizes, the paid amount is never refunded fully. There are clear evidences from reviews that they do on line thefts. It's a fraud company. Don't do any online shopping with this fraud company.

November 27, 2020
Unprompted review
Rated 1 out of 5 stars

COD and missing Item

Looks like These people are cheating customers, I Lodged complaint for missing item in the delivered package one week ago. Still there is no action taken ! No other online site does such thing. Absolute cheating

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

Dont go for peachmode

Dont go for peachmode. Very bad experience. I had ordered one top from them on 25th sep which no action taken till 15th oct and i had to cancell the order after followup. The amount was shown as store credit. I placed one more order which was delivered yssterday but very bad quality not worth the amount....when i was trying for return they refused to take back saying it was purchased from store credits....wow....they are thinking the store credits are not because of my money? I have the recording of the customercare persons interaction....v bad and i will not recommend any one this peachmode....this is hopeless ....looters of money...even the left over crwdit of my money rs. 159/- they dont want to refund.202334998

November 1, 2020
Unprompted review

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