Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Edward created such a wonderful experience when I asked if Peak made bowling shoes. He responded within 20 minutes and ensured that my request would be reviewed. The way he responded made me feel... See more
Company replied
I am submitting my review for this product once again. This time, I want to express my gratitude—yet again—to the customer service team for the assistance they provided. On this occasion, I received t... See more
Company replied
I just had a wonderful experience with Helen, one of Peak Footwears Customer Service representatives. Helen was AMAZING! She was helpful, listened to my concern AND suggestion and was very eager to pa... See more
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Company details
About Peak Footwear
Written by the company
Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!
Shop Now Learn More About Us Contact Us Special OfferAbout Peak Footwear
At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.
Contact info
1007 N Orange St. 4th Floor, 19801, Wilmington, United States
- info@peak-footwear.com
- peak-footwear.com
4.4
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Peak Footwear
Hi Jennifer,
Thank you for your feedback! We’re glad to hear you received a fast reply. Providing prompt and helpful support is very important to us, and we truly appreciate your support!
Warm regards,
The Peak Footwear Team
I worked with RIZZA on this order which initially had delivery confusions
I worked with RIZZA on this order which had delivery issues initially caused by me. She communicated constantly until I was satisfied with the service. Much more than I expected.
May 15, 2026
Unprompted review
Reply from Peak Footwear
Hi Jerry,
Thank you so much for your thoughtful feedback! We’re delighted to hear that Rizza provided such attentive support throughout your order experience. Great communication and customer care are very important to us, and we’re so glad she stayed with you every step of the way until everything was resolved.
We’ll be sure to share your kind words with Rizza — she’ll truly appreciate them! Thank you again for your support and for taking the time to share your experience.
Warm regards,
The Peak Footwear Team
It's " different "
It's " different ", haven't worn to work yet, afraid I won't make it thru the day on those cemet floors, in a kitchen, but when I am off, I like wearing them, feel free!!! Thanks for the experience
May 15, 2026
Unprompted review
Reply from Peak Footwear
Hi Rosemarie,
Thank you so much for sharing your honest feedback! We’re glad to hear you’re enjoying the “different” feeling and that you like wearing them on your days off — feeling free is exactly what many people love about barefoot-style footwear!
We understand that transitioning to new footwear, especially for long hours on hard kitchen floors, can take some time. We truly appreciate you giving them a try and sharing your experience with us. Thank you for your support, and we hope they continue to grow on you! 😊
Warm regards,
The Peak Footwear Team
Amazing comfort 👍😉
May 17, 2026
Unprompted review
Reply from Peak Footwear
Hi Kent,
Thank you so much for your feedback! We’re thrilled to hear you’re enjoying the amazing comfort of your shoes! 👍😉 We truly appreciate your support and hope you continue loving every step!
Warm regards,
The Peak Footwear Team
Good customer service and response to…
Good customer service and response to emails.
May 17, 2026
Unprompted review
Reply from Peak Footwear
Hi Martha,
Thank you so much for your feedback! We’re happy to hear that you had a positive experience with our customer service and email support. Providing timely and helpful assistance is very important to us, and we truly appreciate your support!
Warm regards,
The Peak Footwear Team
Reply from Peak Footwear
Hi,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying your shoes and loving the balance they provide. We truly appreciate your support and hope you continue enjoying every comfortable step! 😊
Warm regards,
The Peak Footwear Team
I made a mistake on my online order and…
I made a mistake on my online order and Nikko was able to take care of it for me! Whew!
May 16, 2026
Unprompted review
Reply from Peak Footwear
Hi Sandi,
Thank you so much for your feedback! We’re so glad Nikko was able to help fix your order issue for you — whew indeed! 😊
We’ll be sure to pass along your kind words. Providing quick and helpful support is what we strive for, and we truly appreciate you taking the time to share your experience!
Warm regards,
The Peak Footwear Team
Greatly improved my balance!!!!
I have had 12 surgeries on my legs leaving me with very bad balance and Doctors telling me I need more cushion with peak foot wear my balance improved first day and I can tell an improvement every day only had my shoes for a week 5 stars
May 17, 2026
Unprompted review
Reply from Peak Footwear
Hi Tj,
Thank you so much for sharing your experience with us. We’re truly grateful for your kind words and honored that you chose Peak Footwear. Hearing that you noticed an improvement in your balance from the very first day — and continued progress throughout the week — means so much to our team.
We appreciate you taking the time to leave this review, and we’re delighted to know your shoes are making a positive difference in your daily comfort and mobility. Wishing you continued comfort and confidence with every step.
Warm regards,
The Peak Footwear Team
NIKKO wrote me and refunded money that…
NIKKO wrote me and refunded money that should have been the 15% offered but somehow didn’t get to my order. I wrote and asked for it and she/he responded right away with the original offer and refunded that amount. I appreciate the quickness and caring service Nikko gave me.
May 16, 2026
Unprompted review
Reply from Peak Footwear
Hi Mary,
Thank you so much for your thoughtful feedback! We’re so glad to hear that Nikko was able to respond quickly and help resolve the issue with your discount refund. Providing caring, prompt, and reliable service is very important to us, and your kind words mean a lot.
We’ll be sure to share your appreciation with Nikko. Thank you again for your support and for taking the time to share your experience!
Warm regards,
The Peak Footwear Team
Great customer service
Great customer service! Thank you for a speedy correction to my order!
Christina😊
May 16, 2026
Unprompted review
Reply from Peak Footwear
Hi Christina,
Thank you so much for your kind feedback! We’re delighted to hear that you had a great customer service experience and that we could quickly correct your order. We truly appreciate your support and are always happy to help! 😊
Warm regards,
The Peak Footwear Team
Your shoes enabled me to go back to trail walking
Your shoes enabled me to go back to trail walking! I am 86-years old, and I had stopped walking the trails around Ottawa because my hard-soled shoes made me feel unsteady when the terrain was uneven. On a recent trip to Vancouver and Bowen Island, I decided to try again, but this time , I wore your shoes. I had to get used to feeling the unevenness of the trail, but once I did, and the wide toes, I regained my confidence. My only problem was my shoes were not waterproof. I solved that problem by purchasing a waterproof pair. I now can walk the trails around Ottawa and continue to enjoy on of my favorite pastimes. Thank you, Peak Footwear!
Adele, proudly Canadian
May 15, 2026
Unprompted review
Reply from Peak Footwear
Hi,
Thank you so much for sharing your inspiring story, Adele! We’re truly honored to hear that our shoes helped you regain the confidence to return to trail walking and enjoy one of your favorite pastimes again.
Your journey from Vancouver and Bowen Island back to the trails around Ottawa is wonderful to hear, and we’re especially happy that the wide toe design and natural feel made such a positive difference for you. We also appreciate your honest feedback about waterproofing and are glad you found the perfect solution with a waterproof pair.
Thank you again for your kind words and support. Wishing you many more joyful and confident walks ahead.
Warm regards,
The Peak Footwear Team
I love these shoes and have 5 pairs of…
I love these shoes and have 5 pairs of them! They are totally awesome!
May 11, 2026
Unprompted review
Reply from Peak Footwear
Hi Karen,
Thank you so much for your amazing support! We’re absolutely thrilled to hear that you love your shoes and already have 5 pairs — that truly means the world to us! 😊
We’re so happy you’re enjoying them and appreciate you being such a valued part of the Peak Footwear family. Enjoy every step!
Warm regards,
The Peak Footwear Team
These are so comfortable
These are so comfortable! It really is like going barefoot. Which also means if you’re walking on rough terrain you feel that too. That’s the only drawback. It feels weird when you go back to thick soled shoes 😅. I like them and have been wearing them everyday!
April 30, 2026
Unprompted review
Reply from Peak Footwear
Hi Marlene,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the comfort and natural feel of your barefoot shoes. It’s great to know they’ve become part of your everyday routine!
You’re absolutely right — the barefoot experience can take some getting used to, especially when switching back to thick-soled shoes 😅. We truly appreciate your honest feedback and are so happy to hear you’re loving them overall.
Thanks again for your support!
Warm regards,
The Peak Footwear Team
Edward, most helpful.
Edward, from customer service, was very prompt responding to my email queries about your promotion.
A very helpful employee as far as I was concerned.
We all need to employ more like him!
Sue K
May 15, 2026
Unprompted review
Reply from Peak Footwear
Hi Sue,
Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that Edward was prompt, helpful, and able to assist you with your questions about our promotion.
We’ll be sure to share your compliments with him — recognition like this means a great deal to our team. Thank you again for your support and for taking the time to share your experience!
Warm regards,
The Peak Footwear Team
These shoes literally transform your feet!
I love the style, outstanding design, and quality comfort you always get with Peak Footwear! However, the best features is the value for the price and the transformation to your feet!!!
April 28, 2026
Unprompted review
Reply from Peak Footwear
Hi Sherii,
Thank you so much for your amazing feedback! We’re thrilled to hear that you love the style, design, and comfort of your Peak Footwear. It means a lot to us that you also see the value and feel such a positive transformation for your feet.
Your support and kind words truly inspire our team. Thank you for being part of the Peak Footwear family!
Warm regards,
The Peak Footwear Team
I love my Peak Footwear
I love my Peak Footwear! I’ve received several compliments on them .
May 14, 2026
Unprompted review
Reply from Peak Footwear
Hi Michelle,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Peak Footwear and that you’ve been receiving compliments on them.
We truly appreciate your support and hope you continue enjoying both the comfort and style!
Warm regards,
The Peak Footwear Team
Lost Delivery
I reached out via email to inform company I had not received my shoes yet I was notified they had been delivered. This was on a weekend. Helen promptly responded with additional info as to where they had been delivered which through no fault of your company was a house a couple blocks away. I went to that house and was told they had not been delivered there. I let her know this and asked which delivery company ya'll used. Before she could answer the man of the house a couple blocks away brought my shoes to me stating his mother had received the pjg but didn't let him know. I appreciated Helen's prompt response and effort to resolve this issue.
May 10, 2026
Unprompted review
Reply from Peak Footwear
Hi Judy,
Thank you so much for sharing your experience! We’re sorry for the confusion with the delivery, but we’re very happy to hear everything was finally resolved. We truly appreciate your patience throughout the situation.
Helen will be especially grateful for your kind words. Providing prompt and helpful support is very important to us, and we’re glad she was able to assist you quickly while working toward a solution.
Thank you again for your support, and we hope you enjoy your shoes!
Warm regards,
The Peak Footwear Team
I am submitting my review for this…
I am submitting my review for this product once again. This time, I want to express my gratitude—yet again—to the customer service team for the assistance they provided. On this occasion, I received the shoes much faster, and I am delighted because I finally have the correct size. I highly recommend this type of footwear, especially to seniors, as it makes walking feel much more comfortable. Thank you, Nikko; thank you, everyone. Blessings 🙏
May 13, 2026
Unprompted review
Reply from Peak Footwear
Hi Silvia,
Thank you so much for taking the time to update your review and share your experience with us again! We’re truly happy to hear that your shoes arrived much faster this time and that you finally received the correct size.
Your kind words about our customer service team, especially Nikko, mean a lot to us. We’re also grateful for your recommendation and love hearing that the shoes are helping make walking more comfortable, especially for seniors.
Thank you again for your support and blessings. We wish you many more comfortable steps ahead!
Warm regards,
The Peak Footwear Team
Beware of this China company
I ordered 2 pairs and both were broken just trying them on. I asked for a refund...then I was given the option to get 2 more pairs. It's been over a month and I'm still trying to resolve this. Although they advertise being in Delaware, they are not. My first package came with a return address in CA. The tracking was in another country. It's coming this time, very, very, very slowly. The company is a joke, they are in China and the shoes are junk. Beware and know what you're ordering. Customer service, wherever they are answer you reasonably quickly but never actually DO anything. I'm just trying to save someone from having my experience. If my review helps you make a better decision then my time has not been wasted.
May 14, 2026
Unprompted review
Reply from Peak Footwear
Hi Kathy,
We’re very sorry to hear about your experience and understand your frustration. This is not the level of quality or service we aim to provide. We appreciate you taking the time to share these details, as customer feedback helps us improve both our products and support process.
We sincerely apologize for the delays and inconvenience surrounding your replacement order and refund request. Our team would still like the opportunity to make this right for you. Please reach out to us directly with your order details so we can review your case again and work toward a proper resolution.
Thank you again for your honest feedback.
Warm regards,
The Peak Footwear Team
I almost missed out on a BOGO sale…
May 13, 2026
Unprompted review
Reply from Peak Footwear
Hi Merlene,
Thank you for sharing your experience! We’re so glad you didn’t miss out on the BOGO sale. We hope you’re enjoying your purchase, and we truly appreciate your support!
Warm regards,
The Peak Footwear Team
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