Peak Footwear Reviews 

2,078
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional comfort, often noting significant improvements in balance and relief from foot, knee, and back pain. Many appreciate the high quality of the footwear and its stylish designs, making walking more comfortable and enjoyable. The customer service and staff are frequently highlighted as outstanding, with employees being patient, professional, and quick to resolve issues. However, some customers also noted issues with sizing inconsistencies, order fulfillment problems like incorrect items or lost shipments, and product quality concerns such as flimsiness or lack of support. A few reviewers also mentioned difficulties with returns or a lack of effective resolution from customer service.

What people talk about most

Product

Users describe positive interactions with product, with many expressing strong satisfaction and love for the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the attentiveness and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I love my shoes, so comfortable, I feel more grounded, never worry about my balance anymore. Love wearing them to work, (Dr's office), walk a lot around office. My feet never hurt!! Wish I could buy o... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,078)

1,450 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I have been wearing them every day and love them. They are comfortable, fit my feet well and I can feel the ceeling and circulation is coming back. These will be my perfect summer shoes. Thank you.

May 21, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for sharing your experience! We're thrilled to hear that ordering was easy and that you're loving your new shoes. It's wonderful to know they're comfortable, fit your feet well, and are helping you feel more comfortable every day.

We hope they continue to be your perfect summer shoes, and we truly appreciate your support. Enjoy every step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Prompt response and problem taken care…

Prompt response and problem taken care of quickly!

June 1, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Kevin,

Thank you for your feedback! We're delighted to hear that you received a prompt response and that your issue was resolved quickly. Providing efficient and helpful service is always our goal. We truly appreciate your support and thank you for choosing us!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Foot pain fix

To be honest, I wasn't actually expecting much from these shoes, but I wanted something lightweight to wear around the house. I thought I'd try a barefoot shoe because I was experiencing foot pain, including across the top of my feet. I was frankly shocked to find that my pronation was being corrected by these shoes and the pain across the top of my feet lessened after the first day of wearing these shoes. I had plantar fasciitis and had worn orthotics for over a decade, but my feet feel so much better just by switching shoes. No orthotics, no stiff soles. It's not a one-day fix, but the more I wear the shoes the better my feet feel.

May 22, 2026
Unprompted review
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Reply from Peak Footwear

Hi Michele,

Thank you so much for sharing your experience with us. We’re truly grateful for your thoughtful and honest feedback!

It’s amazing to hear that what started as simply looking for a lightweight house shoe turned into such a positive change for your comfort and foot health. Knowing that you experienced relief from foot pain, improved pronation, and greater comfort without orthotics or stiff soles means so much to us.

We especially appreciate your realistic perspective that it’s a gradual process, and we’re so happy to hear that the more you wear the shoes, the better your feet continue to feel. Stories like yours are incredibly meaningful to our team.

Thank you again for your trust and support. We wish you continued comfort and many happy, pain-free steps ahead! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Fit great

Fit great. I can walk on anything.

June 1, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Mariea,

Thank you so much for your feedback! We’re thrilled to hear that your shoes fit great and give you the confidence to walk comfortably on anything! 😊

Thank you again for your support, and we hope you continue enjoying every step in your Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

NIKKO immediately recognized my order…

NIKKO immediately recognized my order mistake and quickly resolved the problem. No fuss, No worry EXCEPTIONAL customer service!

May 31, 2026
Unprompted review
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Reply from Peak Footwear

Hi Carol,

Thank you so much for your amazing feedback! We’re delighted to hear that Nikko quickly recognized the issue with your order and resolved it right away — no fuss and no worries! 😊

Providing smooth, stress-free, and exceptional customer service is exactly what we strive for, and we’re so happy Nikko delivered that experience for you. We’ll be sure to share your kind words with them!

Thank you again for your support and for taking the time to share your experience with Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Excellent customer service

The customer service representative who helped me, Edward, got right on the request to change my order. He immediately changed the order and updated me! I am so very grateful!

May 30, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Kellie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Edward responded quickly, handled your order change right away, and kept you updated throughout the process.

Providing prompt, attentive, and helpful service is exactly what we strive for, and we’re so glad Edward was able to make your experience a positive one. We’ll be sure to share your kind words with him — they’ll mean a lot!

Thank you again for your support and trust in Peak Footwear! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward answered my question promptly…

Edward answered my question promptly and fixed the problem.

May 31, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that Edward responded promptly and was able to resolve the issue for you.

Providing quick, helpful support is something we truly value, and we’re so glad Edward delivered a positive experience. We’ll be sure to share your kind words with him — thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

Feels comfortable and I like that the toe bix is roomy.

Feels comfortable and I like that the toe box is roomy. I did put in insoles, mostly for more arch support. Curious to see how long the shoes hold up.

May 31, 2026
Unprompted review
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Reply from Peak Footwear

Hi Lolita,

Thank you so much for your feedback! We’re delighted to hear that you’re finding your shoes comfortable and enjoying the roomy toe box — that’s one of the features many of our customers love most! 😊

We appreciate you sharing how adding insoles helped provide the extra arch support you prefer. It’s great to hear how you’re making the shoes work best for your needs. We’re also grateful for your honest thoughts, and we hope your shoes continue to serve you well over time.

Thank you again for your support and for giving Peak Footwear a try!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Happy Feet

I love the shoes and love the way they feel on my feet. I have nothing negative to say. Have ordered more pairs, and pland on ordering warmer shoes in a few months!

May 19, 2026
Unprompted review
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Reply from Peak Footwear

Hi Evanna,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and the way they feel on your feet — that’s exactly what we strive for! 😊

Knowing that you’ve already ordered more pairs and are planning to add warmer shoes in the coming months truly means the world to us. Your continued support and enthusiasm are greatly appreciated!

Thank you again for being part of the Peak Footwear family. We look forward to keeping your feet comfortable in every season! ❤️

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Rizza has been very kind and supportive

Rizza has been very kind and supportive! I’ve been wearing Peak Footwear for almost a year now with 3 pair of Lorax Pro and three pair of the winter boots with fur. I reached out because I was interested to see if there were some sandals coming our way.! Rizza was very kind to try to find information about upcoming products for me! Excellent customer service! Thank you so much

May 31, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your amazing feedback and incredible support! We’re truly honored to have been part of your journey for almost a year — and wow, 3 pairs of Lorax Pro and 3 pairs of our winter boots! That’s absolutely fantastic! 😊

We’re delighted to hear that Rizza provided such kind, thoughtful, and supportive service. It means a lot to know she took the time to help look into your question about upcoming products and made your experience a positive one.

We’ll be sure to share your wonderful words with Rizza — recognition like this means so much to our team! Thank you again for your loyalty, enthusiasm, and trust in Peak Footwear. And who knows… maybe your wish for sandals will come true someday! 😉

We truly appreciate you being such a valued member of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The shoes are so comfortable

The shoes are so comfortable. I haven't had that feeling in a very long time. Delivery was quick.

May 18, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Deb,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your shoes are so comfortable and that you’ve found a feeling you haven’t experienced in a very long time — that truly means a lot to us.

We’re also happy to know your delivery was quick! Thank you again for your support, and we hope you continue enjoying every comfortable step! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward fixed my order

Edward fixed my order. He got it right, and was very prompt!

May 31, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Karen,

Thank you so much for your kind feedback! We’re delighted to hear that Edward was able to fix your order quickly and get everything taken care of correctly.

Prompt, reliable support is very important to us, and we’re so glad Edward delivered a great experience for you. We’ll be sure to share your wonderful words with him — thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I was unable to find proof of my order

I was unable to find proof of my order, which kind had me in a little panic. I reached out to customer service and Edward was so quick to respond, so helpful and I was able to resolve my issue within five minutes. This is so rare these days! I highly recommend doing business with peak footwear! Thank you so much, Edward!

May 31, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Deanna,

Thank you so much for your wonderful feedback! We completely understand how stressful it can be when you can’t find your order confirmation, and we’re so glad Edward was able to step in quickly and help resolve everything within minutes!

Providing fast, helpful, and reassuring support is exactly what we strive for, so hearing that your experience stood out means a lot to us. We’ll be sure to share your kind words with Edward — he’ll truly appreciate them!

Thank you again for your trust, recommendation, and support. We’re grateful to have you as part of the Peak Footwear community! 😊

Warm regards,
The Peak Footwear Team

Rated 3 out of 5 stars

Took so long to arrive

Took so long to arrive. Wasn’t aware they came across the border from somewhere.need to put that in the ads

May 31, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Sandra,

Thank you for your feedback, and we’re sorry to hear that the delivery time did not meet your expectations. We understand how frustrating it can be when shipping takes longer than anticipated, especially if the shipment origin was unclear during the ordering process.

We appreciate your suggestion regarding greater transparency in our advertising and shipping information, and we will certainly take your feedback into consideration as we continue working to improve the customer experience.

Thank you again for taking the time to share your thoughts.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Love these shoes

Love these shoes! I am a barefoot girl anyway so this is the next best thing. I’m going to have to get a second pair.

May 30, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Cathy,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your shoes and that they’re such a great fit for your barefoot lifestyle! 😊

It sounds like you’ve found your perfect match — and we’re excited to hear you’re already thinking about a second pair! Thank you again for your support, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

No happy a…

I know the comp twill provider a generic response. And want me to contact customer service. The delicate address is really China. So it takes over two weeks to get delivery. If I knew this i would have never orders from them. I’ve been in contact with them. I’ve asked for refund several times. O know they can and stop shipment. But won’t. And tell me i can do a return. And the shipping costs is on me. At this point i have no clue if I’ll ever get product. And if i do. I’m definitely not paying to ship them back to china. I think Facebook needs ti start vetting these company’s that advertise. Cause most are shipping from other countrys. So I wait. It’s been two weeks. No refund. No package. Hasn’t even left China yet. And there will be I’m so sorry for your inconvenience message after my review. And telling me to contact customer service. Which I already have. I’d really think before placing an order from this company.

May 30, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi David,

We’re very sorry to hear about your experience and understand your frustration regarding the shipping timeline, refund request, and overall communication.

We sincerely apologize that your experience has left you feeling disappointed and unheard, especially after already being in contact with customer service. We understand your concerns about shipping expectations, delivery timing, and return costs, and we appreciate you taking the time to share your honest feedback.

Please contact our customer service team directly at info@peak-footwear.com and reference this review along with your order details. We would appreciate the opportunity to re-review your case, provide a clear update on your shipment status, and work toward a resolution.

Thank you for bringing this to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The promptness in answering questions…

The promptness in answering questions and the thoroughness of the advertised products and the durability of the product and the lower price a more affordable price for the quality of the product.

May 20, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Harold,

Thank you so much for your wonderful feedback! We’re delighted to hear that you value our prompt customer support, detailed product information, product durability, and affordable pricing.

Providing quality footwear at a great value while delivering responsive service is something we truly strive for, so your kind words mean a lot to us. Thank you again for your support and for taking the time to share your experience! 😊

Warm regards,
The Peak Footwear Team

Rated 2 out of 5 stars

Ordered waterproof boots and they fit…

Ordered waterproof boots and they fit perfectly. However, NOT WATERPROOF! Not even a little bit. Walking through wet grass my feet got saturated and the boots took days to dry out. I wrote to Peak footwear to complain about this and got a standard email response about SIZING and returns, not addressing my complaint at all. Poor form.

May 26, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Marayka,

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. While we’re glad the fit of your waterproof boots was right for you, we understand how disappointing and frustrating it must have been for them not to perform as expected in wet conditions.

We also sincerely apologize that your concern was not properly addressed and that you received a response unrelated to your actual complaint. That is not the experience we want for our customers.

Please contact our customer service team at info@peak-footwear.com with your order details and reference this review so we can take a closer look at your case and address your concerns directly.

Thank you again for bringing this to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Comfortable shoes

I love these shoes. However my foot doctor said they are not something I should be wearing.
I love the room for my toes.

May 29, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tina,

Thank you so much for your feedback! We’re glad to hear that you love the shoes and especially appreciate the roomy toe space.

We also appreciate you sharing your experience and respect your foot doctor’s guidance regarding what’s best for your individual needs. Comfort and foot health are very important, and we’re grateful you took the time to share your thoughts with us.

Thank you again for your support and kind words! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Maddie was prompt

Maddie was prompt, professional and thoughtful. I appreciated her quick response to my order change.

May 28, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Ron,

Thank you so much for your kind feedback! We’re delighted to hear that Maddie provided prompt, professional, and thoughtful support with your order change.

We know how important quick assistance can be, and we’re so glad Maddie was able to help make the process smooth and easy for you. We’ll be sure to share your wonderful words with her. Thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

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