Peak Footwear Reviews 

2,080
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional comfort, often noting significant improvements in balance and relief from foot, knee, and back pain. Many appreciate the high quality of the footwear and its stylish designs, making walking more comfortable and enjoyable. The customer service and staff are frequently highlighted as outstanding, with employees being patient, professional, and quick to resolve issues. However, some customers also noted issues with sizing inconsistencies, order fulfillment problems like incorrect items or lost shipments, and product quality concerns such as flimsiness or lack of support. A few reviewers also mentioned difficulties with returns or a lack of effective resolution from customer service.

What people talk about most

Product

Users describe positive interactions with product, with many expressing strong satisfaction and love for the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and support of the footwear,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the ordering process easy... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the attentiveness and... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I love my shoes, so comfortable, I feel more grounded, never worry about my balance anymore. Love wearing them to work, (Dr's office), walk a lot around office. My feet never hurt!! Wish I could buy o... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,080)

1,451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comfortable shoes

I love these shoes. However my foot doctor said they are not something I should be wearing.
I love the room for my toes.

May 29, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tina,

Thank you so much for your feedback! We’re glad to hear that you love the shoes and especially appreciate the roomy toe space.

We also appreciate you sharing your experience and respect your foot doctor’s guidance regarding what’s best for your individual needs. Comfort and foot health are very important, and we’re grateful you took the time to share your thoughts with us.

Thank you again for your support and kind words! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Maddie was prompt

Maddie was prompt, professional and thoughtful. I appreciated her quick response to my order change.

May 28, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Ron,

Thank you so much for your kind feedback! We’re delighted to hear that Maddie provided prompt, professional, and thoughtful support with your order change.

We know how important quick assistance can be, and we’re so glad Maddie was able to help make the process smooth and easy for you. We’ll be sure to share your wonderful words with her. Thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I'm 79 years old with multiple feet…

I'm 79 years old with multiple feet issues. I've been wearing supportive shoes, heel cushions, arch supports, for years. I decided to try your shoes and I am SO happy with them. No more arch supports, heel cushions or bulky shoes. My circulation is better, less foot pain and swelling. My bunions are even straightening out. It's a miracle! I'm so happy I tried your shoes. I'd never believe it if I hadn't tried it. I'm happy with the company, response to my question, and that you're legit. I also like the price. I can afford them on my tiny income. THANK YOU!.

May 28, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Bonnie,

Wow — thank you so much for your heartfelt review! We are truly touched by your story and honored that you chose to give our shoes a try.

Hearing about the positive changes you’ve experienced — from improved comfort and circulation to reduced foot pain and swelling — means more to us than words can express. Knowing that you’ve been able to move away from bulky shoes, arch supports, and heel cushions is incredibly meaningful, and we’re so happy our footwear has made such a difference for you.

We’re also grateful for your kind words about our team, our responsiveness, and our pricing. It means a great deal to know that our shoes are not only helping you feel better, but are also accessible and affordable for you.

Thank you for your trust, your support, and for sharing such an inspiring experience with us. Your feedback truly made our day. Wishing you continued comfort, happiness, and many wonderful steps ahead! ❤️😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Edward was supportive

Edward was supportive, knowledgeable and efficient with making sure my request was addressed. The company has not let me down so far.

May 27, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Denise,

Thank you so much for your wonderful feedback! We’re delighted to hear that Edward was supportive, knowledgeable, and efficient in helping address your request.

Your trust and confidence mean a great deal to us, and we’re so happy to know we’ve met your expectations so far. We’ll be sure to share your kind words with Edward — thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

love the sneakers feet feel great…

love the sneakers feet feel great using lots of different leg muscles when i walk and my toes are not squished next time you do a BOGO i will buy two more pairs thank you

May 19, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Joanna,

Thank you so much for your fantastic feedback! We’re thrilled to hear that you love your sneakers and that your feet are feeling great! It’s wonderful to know you’re noticing the natural movement benefits, engaging different leg muscles, and enjoying the extra toe room — no more squished toes! 😊

And we love hearing that you’re already planning for the next BOGO sale! We’ll be ready when you are! 😉 Thank you again for your support, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

I had an issue with the order

I had an issue with the order, but it was resolved efficiently.
Thank you Ian

May 28, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Ian,

Thank you so much for your feedback! We’re glad to hear that, although there was an issue with your order, it was resolved efficiently. Providing timely and helpful support is very important to us, and we truly appreciate your patience and support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Wish more companies responded with lighting speed...

I sent a email and had a response from Rizza within 5 minutes. VERY IMPRESSED!!!

May 27, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Dena,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Rizza responded to your email so quickly and made such a great impression. Fast, attentive support is something we truly strive for, and we’re so happy your experience left you feeling impressed!

We’ll be sure to share your kind words with Rizza — thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Maddie is awesome

Maddie, a member of the customer support staff made the difference in my choice to come back to Peak-footwear when I was able to make my purchase.

Maddie’s kindness and understanding of my situation made me feel as though I was more than a number, more than a data point. Although i know the bottom-line is always the bottom line, I appreciate the personal attention I received from Peak-footwear.

My thanks to Maddie and all of the Peak staff. Now I hope that when my new shoes arrive I will like them as much as I like the staff.

With kind regards,
Leslie

May 20, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Leslie,

Thank you so much for your heartfelt and thoughtful feedback. We’re truly honored to hear that Maddie’s kindness, understanding, and personal support made such a meaningful difference in your decision to return to Peak Footwear.

Making our customers feel valued as people — not just order numbers — is something we deeply care about, and we’re so glad Maddie helped create that experience for you. We’ll be sure to share your kind words with her and the rest of our team — they’ll mean a great deal to everyone.

Thank you again for your trust and support. We’re excited for your new shoes to arrive, and we sincerely hope you’ll love them just as much as you’ve loved your experience with our team! 😊

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Unacceptable

Lengthy delivery time. No way to return unsatisfactory product. Although it was stated they run large, mine are too small. They are flimsy allowing my foot to pronate. Lastly, they are HOT on the feet even wearing only inside an air conditioned home.
I am stuck with a product I cannot return for a refund, and cannot wear comfortably.

May 27, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Cheryl,

We’re very sorry to hear about your experience and understand your disappointment. We regret that the delivery time, fit, comfort, and return experience did not meet your expectations.

We understand how frustrating it must be to receive shoes that feel too small, uncomfortable, and unsuitable for your needs, especially when you feel unable to return them. Your feedback regarding sizing, support, breathability, and the return process is important to us.

Please contact our customer service team at info@peak-footwear.com with your order details and reference this review. We would appreciate the opportunity to review your case further and see how we can help work toward a resolution.

Thank you for taking the time to share your honest feedback.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

love my shoes

love my shoes; have 2 summer pair and bought 2 winter pair plus got 1 free. Winter are comfy and warm. They were out of the size i wanted for my free pair so they sent me choices to replace them. Haven't decided on which I want yet though. My feet love these shoes!!!!!

May 27, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re loving your shoes — with 2 summer pairs, 2 winter pairs, and a free pair on the way, you’re building quite the collection! 😊

We’re so happy to know your winter shoes are keeping your feet comfortable and warm. While we’re sorry your preferred size wasn’t available for your free pair, we’re glad our team could provide replacement options to help you find something you’ll love.

Most importantly, hearing that your feet love these shoes absolutely makes our day! Thank you for your continued support and for being part of the Peak family! ❤️

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

They are so comfortable and easy to put…

They are so comfortable and easy to put on. Thank you.

May 27, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you find your shoes so comfortable and easy to put on. That’s exactly what we love to hear! 😊

Thank you for your support, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Before these shoes

Before these shoes, my feet were literally killing me. I’ve had knee replacement surgery on both knees and foot surgery as well. Once I put these shoes on the first time, I have not worn any other shoes since. I own 4 pairs of the barefoot shoes & 1 pair of winter barefoot boots.

May 13, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Andrea,

Thank you so much for sharing your experience with us. We’re truly honored to hear that our shoes have made such a meaningful difference in your comfort, especially after everything you’ve been through with your knees and feet.

Knowing that you haven’t wanted to wear any other shoes since trying them for the first time means the world to us! And wow — 4 pairs of barefoot shoes plus winter barefoot boots! 😊 Your support and trust in Peak Footwear are deeply appreciated.

Thank you again for your kind words and for being such a valued part of the Peak family. Wishing you continued comfort and happy steps ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have very low circulation in my legs…

I have very low circulation in my legs to the point they might do bypass surgery. These are by FAR theybest thing I have ever put on my feet. I am going to look for dress and work shoes.

May 19, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Wes,

Thank you so much for sharing your experience with us. We’re truly grateful for your kind words and honored that our shoes have made such a positive difference for you. Hearing that they’re the best thing you’ve ever put on your feet means so much to our team.

We’re also excited to hear you’re looking into dress and work shoes! Thank you again for your support and trust in Peak Footwear. We wish you continued comfort and many happy steps ahead! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

pleased

The ordering process was pretty easy, once ordered, i tracked the order until it arrived. Now I own three pair of peak footwear, and I love them.

May 3, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Sheila,

Thank you so much for your wonderful feedback! We’re delighted to hear that the ordering process was easy, tracking your order went smoothly, and most of all — that you now own three pairs of Peak Footwear and love them! 😊

Your continued support truly means the world to us. Thank you for being part of the Peak family, and we hope you continue enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Order PF12493016

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her again and she wrote back and gave me additional information and tracking. She’s very polite and professional and I don’t even have my shoes yet.

May 20, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your kind and thoughtful feedback! We’re delighted to hear that Lyza provided such detailed, helpful, and professional support regarding your order and delivery questions.

We understand how concerning it can feel when an order seems delayed, and we’re so glad Lyza could provide clear explanations, additional tracking details, and continued assistance along the way. We’ll be sure to share your wonderful words with her — they’ll truly mean a lot!

Thank you again for your support and patience. We hope your shoes arrive soon, and we can’t wait for you to enjoy them! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

It was awesome that you responded to me…

It was awesome that you responded to me so fast. I made a mistake on my order and you got right back to me. Thank you so very much. Love your shoes

May 21, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Michele,

Thank you so much for your wonderful feedback! We’re delighted to hear that we could quickly help correct your order mistake and provide the fast support you needed.

Your kind words truly mean a lot to us, and we’re especially happy to hear that you love your shoes! 😊 Thank you again for your support and for taking the time to share your experience!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

This company promises a great fit and …

This company promises a great fit and conformity to your feet. Promising a grounding effect. None of things are true, no problem right I’ll return them! A Delaware address is shown! BUT when you write them stating that you paid extra for insurance they tell you it’s more for their protection. So now I find out that you have to send it back to China, this is totally unacceptable!!! What a scam. Buyer be ware!!!

May 21, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Cynthia,

We’re very sorry to hear about your experience and understand your frustration. We regret that the product did not meet your expectations and that the return process has caused additional disappointment and concern.

We sincerely apologize for any confusion regarding shipping protection, return policies, and return address expectations. We understand how important transparency is, and we appreciate you taking the time to share your feedback.

Please contact our customer service team at info@peak-footwear.com with your order details and reference this review. We would appreciate the opportunity to review your case further and work toward a resolution.

Thank you for bringing this to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Fast and efficient customer service!

A mistake had occurred in the placing of my order.When I realized it I immediately sent off a request for a correction. It was replied to promptly and the correction was made. I am so impressed with your quick response!! I would recommend this company to anyone!

May 22, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Elva,

Thank you so much for your wonderful feedback! We’re delighted to hear that your order correction request was handled promptly and that we could get everything sorted out quickly for you.

Your kind words and recommendation truly mean a lot to us! Providing fast, helpful support is very important to our team, and we’re so happy we could make a positive impression. Thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

About peak and Edward from customer service

Edward from customer service is very responsive and helpful. A pair of shoes was missing, but peak made sure that I still got it in the right color and the right size. Edward was very nice through the whole process, and he was right in the end ;).I GOT my shoes. Thank you very much! Well done

May 22, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Doris,

Thank you so much for your wonderful feedback! We’re delighted to hear that Edward provided responsive, helpful, and caring support throughout the process. While we’re sorry there was an issue with the missing pair, we’re so glad everything was resolved and that you received your shoes in the right color and the right size!

We’ll be sure to share your kind words with Edward — he’ll be thrilled to hear them… and maybe enjoy being right in the end too 😉.

Thank you again for your patience, support, and for taking the time to share your experience. Enjoy your shoes! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

These are the BEST SHOES I Have Ever Owned...

These are the BEST SHOES I Have Ever Owned ...Except Saddle Oxfords from when I was a Kid LOL. They are so comfortable and they do feel like you are barefooted! I love them so much that I have 3 pair now one for the gym one for work and one for going out etc. Black, White, and Tan & White. I actually am walking much better from the first time I put them on. I actually wore them around the house all day because I couldn't believe how comfortable they are!!! I got my first pair about 2 weeks ago and I NO LONGER WADDLE WHEN I WALK. They automatically help you to walk straight ahead and NOT FROM SIDE TO SIDE. They are incredible! THANK YOU♥♥♥ I did buy inner soles for padding when walking outside especially in the rain or wet grass etc.

May 17, 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Wow — thank you so much for this incredible review! We absolutely loved reading about your experience! From the Saddle Oxfords comparison 😊 to building your collection with black, white, and tan & white pairs, your enthusiasm truly made our day.

We’re thrilled to hear how comfortable your shoes feel and that you’re noticing such a positive difference in the way you walk. Knowing they’ve become your go-to shoes for the gym, work, and going out means the world to us!

We also appreciate you sharing your experience with adding inner soles for extra outdoor padding — thank you for the helpful tip! Thank you again for your amazing support and kind words. Enjoy every comfortable step ahead!

Warm regards,
The Peak Footwear Team

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