Peak Logo Design Reviews 

4
•
TrustScore 3 out of 5

3.2

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Company details

  1. Design Agency

Written by the company

Peak Logo Design is a renowned digital design powerhouse, delivering comprehensive branding solutions to businesses globally. Our extensive portfolio of services spans logo creation, web design & development, mobile application development, animations & illustrations, and beyond. We are trusted worldwide for our impactful designs and pioneering technology solutions.


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3.2

Average

TrustScore 3 out of 5

4 reviews

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3.2

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(4)

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Rated 1 out of 5 stars

What a scam!!

What a scam. I paid a good price for a logo, took a long time just to get the first drafts, and it wasn't even that great, like they weren't listening to any of my request and make the most basic logo ever. I was really patient with then, but when time came to finalise it, all communication stopped. I tried contacting the designer for two weeks before going through the website where the one who responded asked me to pay again for the same service. No costumer service available at all. I raised a dispute with my bank. This website is a big scam. Believe me, don't even try.

July 6, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid - Poor Service

Very unfortunately, this company have royally let me down.

They got in touch following a Bark request I submitted. Their turn around time was 24-48 hours, 8 logo concepts, multiple designers. I had to chase multiple times before I got half of the designs I had paid for. I then had to keep chasing to get any further ones, they didn't answer my calls or reply to my messages for days at a time. The logos weren't what I had asked for and looked like they had been AI generated rather than created by a group of designers, as per their pitch.

When I asked for a refund, they tried to say they couldn't refund VAT, that the designs had been revised, all of the excuses not to refund. It took hours of back and forth, screens shots, et all, for them to agree to a full refund. Their policy is within 30 working days, fine. Well, it's now at that mark and still no refund, and no communication.

Transaction began on 19 December 2023. It's now 27 February 2024 and I have just had to raise a dispute through my bank.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

I’m in the planning & research phase of…

I’m in the planning & research phase of creating my own website, & I’m a self confessed technophobe, so everything is brand new to me. I had a brilliant chat with Alexander who really helpful, knowledgeable, & very patient. He gave me lots of good advice & suggestions, & I am planning a follow up call with him in 2 weeks once I’ve done more research…

January 25, 2024
Unprompted review

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