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See what reviewers are saying

Rated 5 out of 5 stars

It really depends on who you get, I've had both positive and negative experiences. However, most recently my experience was extraordinary, the pharmacist really went out of her way to help me. Which w... See more

Rated 5 out of 5 stars

What makes my experience great is the customer service and the level of care always given to me by the staff and VJ at the pharmacy at Mitcham Road. VJ has gone out of his way to help me on more than... See more

Rated 2 out of 5 stars

Some of the staff at my local branch (Epsom) are lovely (mostly the female members of staff) but the men are incredibly rude. I rang to check the status of a repeat prescription as I never got a notif... See more

Rated 1 out of 5 stars

Awful customer service. I have a repeat prescription and noticed i was running low on my tablets but had not received my automated text message saying it was ready so I went in to enquire. She was so... See more

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Pharmacy

Information provided by various external sources

Buy skin care products online form Pearl Chemist in UK. Take care of your babies adorable skin by ordering baby care products online. For more products visit Pearl Chemist.


Contact info

3.6

Average

TrustScore 3.5 out of 5

22 reviews

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Rated 2 out of 5 stars

Rapid Antigen Test…

I went to the Pearl Chemist in Earlsfield, London, expecting a qualified member of staff to give me a rapid antigen test, for which I had paid £29 via Private Corona Virus Tests. The young woman who saw me, who was very polite, informed me that she had no training in doing this type of test and that I would have to do it myself, which I did. I then gave her the stick and received a negative result about 30mins later. I paid £29 to be treated by a qualified member of staff and this didn't happen. If you want the test properly done, don't go to Pearl Chemist.

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Let down the NHS and let down the fight against Covid 19

The Pearl Chemist is waste of time and money, I booked my second Covid 19 jab and was invited to attend the Pearl Chemist at the Memon centre at 7.00 p.m. today Sunday 30th may 2021. I arrived at 6.40 p.m. to discover the centre was shut and all boarded up. I was not the only person to be left without the much needed vaccine. There were 2 other people who were let down by Pearl Chemist in the Memon Centre. The real annoyance is that if there was a genuine reason they could not fulfil the booking they could have left a notice advising patients that they could get a vaccine at the Peepul Centre in Leicester without an appointment.

May 30, 2021
Unprompted review

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