Pearlwax Reviews 4,003

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I received my order very quickly after purchase which was great. Initially, I was worried that it would be messy and difficult to use, as I have tried other at home wax treatments before. However, I w... See more

Rated 4 out of 5 stars

So far I have had a great experience with Pearl Wax. It has been very easy to use and saves a trip to the beautician every month. It would have 5 stars, but I gave 4 as there was a fault with my machi... See more

Rated 5 out of 5 stars

Package arrived in a really good condition and really fast, I’m so happy with my purchase and will definitely buy from here again!

Rated 5 out of 5 stars

Fast shipping and good customer service! Amazing products for at good price. First time use is a bit messy and I still struggle with leftover wax on the skin… Will recommend tho

Company replied

Company details

  1. Wellness Center

Written by the company

Oplev et holdbart resultat Træt af at barbere dig hver evig eneste dag? Det er slut nu med Pearlwax! En behandling holder i omkring 3-4 uger

Pearlwax

Written by the company

100% tilfredshedsgaranti
Vi giver dig fuldtilfredshedsgaranti på alle køb. Hvad mener vi med det? Det er meget simpelt! er du ikke glad for vores produkt, kan du returnere det til os og få dine penge tilbage. Dette gælder også selvom du har taget produktet i brug. Skulle produktet ikke leve op til dine forventninger, eller er det ikke din smag, vil vi med glæde refundere dig så snart du har sendt varen retur og vi har modtaget den. Vores kunders tilfredshed er vores første prioritet og skulle du have spørgsmål omkring tilfredshedsgarantien er du mere end velkommen til at ringe eller skrive til os.
30 dages returret
Du har 30 dages returret fra den dag, du modtager dine varer. Fortryder du dit køb, skal du blot sende varen retur til os, så klarer vi resten. Vi ser helst at varen returneres i original emballage. Vi refunderer dog maks for to brugte poser perler. Når vi har modtaget varen og godkendt returneringen, vil pengene blive indsat på din konto. Vi giver vores kunder 30 dages returret kontra de påkrævede 14 dage som mange andre butikker giver - vi mener nemlig det er meget mere rimeligt for dig.
Lynhurtig levering
Leveringstid: 1-2 hverdage. Vi leverer med GLS. Når varen er afsendt fra vores lager får du en mail fra os med pakkenummer, hvormed du kan spore din pakke. GLS pakkeshop 19 kr. GLS hjemmelevering 45 kr. Afhenter du ikke din bestilling indenfor den anførte afhentningsfrist (typisk 10 dage), returneres pakken til os. Ved genforsendelse opkræves et nyt forsendelsesgebyr på kr. 29,-. Dette gælder også hvis du ikke har modtaget advisering. Det er ifølge posten kundens ansvar at holde øje med en pakke de venter.

Fuld tilfredshedsgaranti

Vi giver dig fuldtilfredshedsgaranti på alle køb.

Vi giver dig fuldtilfredshedsgaranti på alle køb.
Hvad mener vi med det? Det er meget simpelt! er du ikke glad for vores produkt, kan du returnere det til os og få dine penge tilbage. Dette gælder også selvom du har taget produktet i brug.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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Rated 2 out of 5 stars

Disappointed

Did not remove half of the hair,
Disappointed but have to give it a second try

April 27, 2020
Unprompted review
Pearlwax logo

Reply from Pearlwax

Hello

I am sorry to hear you are not satisfied with the product. We have made a thorough guide on our website, detailing how to use it. Using Pearlwax is meant to be easy, quick, and painless. If you do not experience this, please reach out to us for help. However, I am happy to hear that you are willing to give us another try. Contact me via info@pearlwax.dk, and I'll make sure you receive something extra for the inconvenience.

Have a nice day and best wishes.

Team Pearlwax, Mads Jakobsen

Rated 4 out of 5 stars

Great wax

Great wax, with a nice smell.
I bought a Pearlwax™ Startpakke Deluxe, that I am very satisfied with. Unfortunately, even though there should have been 7 different waxes in the package, the 4 of them was chamomile, so I do not have the opportunity to test with wax I like most for now.

April 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great results

Great products, really surprised by the results. Shipping was really fast. Will definitely be using this company again for future waxing products

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great self-waxing experience

Thanks to the pandemic, i decided to try waxing my body at home myself which is something i probably would't do before because the experience of getting waxed at the waxing store was pretty good. I am actually amazed by how convenient it is to wax at home with the kit from Pearl Wax. Easy, clean and effective. No strips needed and the final result is satisfying.

April 22, 2020
Unprompted review
Rated 1 out of 5 stars

Didn’t wax off any of the hair

Didn’t take any of the hair away kept waxing and waxing and nothing worked

April 21, 2020
Unprompted review
Pearlwax logo

Reply from Pearlwax

Hello Em

I am so sorry to hear you don't feel the product works as intended. We have made a thorough guide on our website, detailing how to use it. If this still fails to work, please reach out to us, so we can help. Pearlwax should be easy, swift, and cheap to use.

Have a nice day and best wishes.

Team Pearlwax, Mads Jakobsen

Rated 1 out of 5 stars

Is being one month and a week that i am…

Is being one month and a week that i am waiting for the porducts and we don't have any information or follow up.

April 20, 2020
Unprompted review
Pearlwax logo

Reply from Pearlwax

Hello Anja

We are terribly sorry that your order has been delayed. This is due to the COVID-19 situation, which has caused all sorts of logistics issues in relation to delivery of our products. We apologize for this inconvenience. Please feel free to reach out to us via info@pearlwax.dk - I am sure we can find some way to compensate the delays.

Have a nice day and best wishes.

Team Pearlwax, Mads Jakobsen

Rated 5 out of 5 stars

I have used a few different brands of…

I have used a few different brands of wax and I will say, after using Pearlwax, I have now found my go-to wax! Ordering it was quick and easy, and afted recieving it, I prettt mycb tried it out straight away. The bags are small however, a little goes a long way! In one bag i managed to do 2 half legs, 2 half arms, underarms and face with plenty of wax left over. Not only does it spread very well, but there are no stringy bits hanging off the spatula and the pain is nothing compared to many other waxes. Highly recommend!

April 18, 2020
Unprompted review
Rated 1 out of 5 stars

Use a different company - no updates, no communication

Please do not order through this company! I have been waiting for an order and emailed numerous times and it still has not arrived! I have requested a refund. Looking through a few people have left similar comments about no response and no package.

April 16, 2020
Unprompted review
Pearlwax logo

Reply from Pearlwax

Hello Lyl

We are terribly sorry that your order has been delayed. Unfortunately, the COVID-19 situation, which has caused all sorts of logistics issues in relation to delivery of our products, has affected your delivery.

In relation to contacting our customer service, I cannot see your name on any enquires in my end. Please contact me via info@pearlwax.dk, and I will make sure my colleagues take care of your request.

We apologize for this inconvenience.

Have a nice day and best wishes.

Team Pearlwax, Mads Jakobsen

Rated 5 out of 5 stars

Very good products

Very good products!
When I got the package and spatulas where missing, after contact they immediately mailed me my missing spatulas for free. The service is excellent, and the shipping very fast.

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product

It worked perfectly fine. Easy to apply, easy to make sure the temperature is correct and overall just a good project for the money. Already at first use I had saved money from doing it myself rather than going to a salon to get a wax.

April 11, 2020
Unprompted review

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