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Rated 5 out of 5 stars

They actually fixed my server. I am very inexperienced with coding and all of that, so they were a great help when I ran into trouble. The person who helped me out was Thomas. If you get him, he will... See more

Rated 5 out of 5 stars

extremely helpful, straight to the point can guided me, Tom and Ben are amazing staff members that have been pleasure to work with. I will always use pebblehost if they is gonna be staff like this hel... See more

Rated 5 out of 5 stars

I have four AMD Ryzen 9950X dedicated servers with them and one EPYC. I’ve been with them for the past six months, and the performance, pricing, and support have all been exceptional. I don’t think I’... See more

Rated 2 out of 5 stars

Price is decent, but when updating my bedrock server, the update script created a new world and discarded my old one. Support then tried to charge me 7.50 for a backup (twice my monthly server cost).... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Quality Minecraft Server Hosting, Dedicated Server Hosting and Web Hosting with Exceptional Support and affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome service!

Awesome service!

I needed help with figuring something out and Nick responded quickly and was able to help me resolve my issue!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing experience

Very stable and well maintained servers that work without any issues. We played a couple of intensive Minecraft modpacks and there was no lag.
They also offer many options for easily setting up the wanted version and api/modpack, which works out of the box.
What's even better, the prices are quite cheap, so the quality/price is ridiculously good.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Rude, Smartasses

Unprofessional, Rude, Smartasses. This is a few things I can say about the supervisor I spoke too. They was very rude, they wasted my time almost 24hrs because they failed to pick up my ticket, they failed to fix the 2nd problem and treated me to close my webservice. They said it is my fault the disk space got full and it was, but their fault too. No email notification, no message, no nothing. Management seems to care less. They will only care when they paychecks get affected. Due to privacy I will not say the supervisor's name I talked too.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, Professional, instant fix for my issue without any type of delay. Assisted by Adam, super professional 10/10 i would get help from him again

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Support Experience

I’ve been using PebbleHost for my Minecraft server, but my experience with their support has been extremely disappointing. When I encountered issues, such as an updater problem and a connection issue affecting only two players, their support team consistently shifted the blame to modpacks without properly investigating the root cause.

Despite providing detailed information, including logs and evidence of the problem, their responses were dismissive and deflected responsibility. Their suggestion to change the server environment—disrupting the four other players using it without issues—was impractical and unhelpful.

While I understand they don’t offer full modded support, dismissing legitimate concerns as "modpack problems" without meaningful troubleshooting left me frustrated and unsupported. This experience highlights their lack of accountability and willingness to assist with rare but valid issues.

I would not recommend PebbleHost for anyone relying on consistent and customer-focused support.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and fast support

Amazing and fast support, Adam had a lot of different methods to try to help me out and it got the job done! I would definitely recommend this service.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Really nice, fast and helpful staff

I always had struggled finding good and helpful server hosts, now that I got recommended to play through pebble host the test had begon. I needed help setting up the modpack, I requested help through a ticket on their discord and got a response from Adam(the staff member who had helped me) within a good 20 seconds. He fixed the issue within a minute. He also helped me and recommended me certain things to optimise the server regarding lag. I never ever have experienced such good service!

December 29, 2024
Unprompted review
Rated 4 out of 5 stars

Decent support

Decent support, all questions were answered. Slight problem with time, ranging from 10-30 minutes for a response but its hard to expect more with a server this busy. Only one mod was there the entire time, so thanks Nick!!! I think multiple people to assist would reduce wait time and come up with better solutions faster.

December 26, 2024
Unprompted review

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