Didn’t expect much but I can see basically everything except for direct messages. They even provide me with highlights. Hopefully direct messages will be available someday though. Great customer care,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s still my first day so the service is still ramping up, so far so good. I must say though that I was pleasantly surprised by the fact that there are actual agents handling customer support. I h... See more
Company replied
Though the technology does not always work immediatly its the only service i know that delivers results. They have great customer service and are always willing to help like the agent called Nicky i... See more
Company replied
The app indeed provides access to private accounts. It has some flaws with the update time, I wish it was more frequent. But overall my experience was good, especially with their support team, Julia M... See more
Company replied
Company details
Written by the company
Peekviewer is your go-to online story viewer. Whether you're curious about a public or private profile, want to explore fresh stories, or dive into intriguing highlights, Peekviewer lets you do it all anonymously and without an account. View social media content hassle-free!
Contact info
63-66 HATTON GARDEN, 5TH FLOOR, SUITE 23, EC1N 8LE, London, United Kingdom
- support@peekviewer.com
- peekviewer.com
3.5
Average
507 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Downloader works in one click and feels…
Downloader works in one click and feels way easier than other tools I tried
January 19, 2026
Reply from Peekviewer
Hi, Nicholas!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the service works so easily for you and that it feels simpler than other tools you’ve tried.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Didn’t expect much but I can see…
Didn’t expect much but I can see basically everything except for direct messages. They even provide me with highlights. Hopefully direct messages will be available someday though. Great customer care, Julia is amazing!
January 19, 2026
Unprompted review
Reply from Peekviewer
Hi, Alexandru!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable!
We’re glad to hear that Peekviewer is giving you access to what you need and that Julia has provided excellent support. We’ll keep working to improve the service and explore ways to expand features in the future.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Scam site, doesn't work and refused to refund me.
This site is a scam and needs to be shut down. They advertise that they enable you to view a private Instagram account, but after months of waiting it still wasn't possible to view the account I was tracking.
They assured me that the time I spend waiting would be free but despite this assurance they then charged me a second time despite still making no progress on the account I was trying to view, when I asked for a refund for this they refused.
By this point things I no longer had any need to track the account so I asked again for a refund for what I was wrongly billed and a refund for the original amount I paid and they still refused both.
If this wasn't a scam and the website actually worked they wouldn't have any problem providing refunds when it didn't work and wouldn't trick customers into thinking continued membership would be free before billing them again.
I will therefore have to pursue legal options to get my money back as the service was clearly missing sold and was I wrongly billed again after being told in writing that it would be free until the service worked.
January 16, 2026
Unprompted review
Reply from Peekviewer
Dear David,
Thank you for your feedback. We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@peekviewer.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
Peekviewer Team
lowkey surprised
Peekviewer took longer than i expected but it DID pull up the account. honestly not mad abt it.
January 19, 2026
Reply from Peekviewer
Hi, Luke!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that the service delivered the result you were looking for, even if it took a bit longer than expected, and that you’re satisfied with the outcome.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Scam site advertise something and give…
Scam site advertise something and give nothing at all.
Large to say prices and transactions are out of this world. I have requested a refund as it states in their policy and still haven't received it yet.
Hard not to put more than one star for these reasons
January 17, 2026
Unprompted review
Reply from Peekviewer
Hello Lorenzo,
Thank you for reaching out. We’ve reviewed your case and processed a refund from our side. You should see the funds reflected in your account within a few business days.
We’re sorry your experience didn’t meet expectations and appreciate your understanding.
Kind Regards,
Peekviewer Team
better than other tools i tried
I tried a couple of other sites that didn’t work at all, but this one did. Private account appeared after some days.
January 18, 2026
Unprompted review
Reply from Peekviewer
Hi, Aidan!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that our service worked for you and that the private account became available after some time.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Got access to the locked insta i wanted…
Got access to the locked insta i wanted so props to peekviewer
January 16, 2026
Unprompted review
Reply from Peekviewer
Hi, Virginia J. Korman!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear you were able to access the Instagram account you wanted and that our service could help.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
The best remote instagram tracker !
The best remote instagram tracker !! It helps me a lott.
January 16, 2026
Unprompted review
Reply from Peekviewer
Hi, Agus Pramudi!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re thrilled to hear that our service has been so helpful for you.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
login fixed quickly
I couldn't log into my peekviewer account, which stressed me out. support fixed it and the profile access showed up later that day.
January 6, 2026
Reply from Peekviewer
Hi, Lucy!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad our support team could help you resolve the login issue and that you regained access to your profile the same day.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
had access issues
my account wouldn’t log in for two days which freaked me out. support helped me sort it out and after that it was fine.
January 6, 2026
Reply from Peekviewer
Hi, Ellie!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad our support team could help you resolve the login issue and that everything has been running smoothly since.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Actual humans in customer support!
It’s still my first day so the service is still ramping up, so far so good.
I must say though that I was pleasantly surprised by the fact that there are actual agents handling customer support. I had a silly question and the agent (Victoria Davis, thanks Victoria!) was super fast and genuinely pleasant!
January 15, 2026
Unprompted review
Reply from Peekviewer
Hi, Chris Iliopoulos!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable!
We’re thrilled to hear that your first day using our service went smoothly and that Victoria could assist you quickly and pleasantly. We’ll be sure to pass along your kind words!
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
LEGIT
tbh Peekviewer didnt disappoint, the page popped up eventually. i was prepared for it to be fake but nope. also your support is really kind
January 6, 2026
Reply from Peekviewer
Hi, Isabel!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that our service worked as expected and that our support team was able to assist you kindly.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
Peekviewer saving older posts for me…
Peekviewer saving older posts for me was a huge win
January 6, 2026
Reply from Peekviewer
Hi, Naomi!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We’re glad to hear that saving older posts with Peekviewer has been such a big win for you.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
They don't warn you that they would…
They don't warn you that they would charge the full amount again for each additional account. Since the first account didn't work (they also don't warn you that the result isn't immediate), I tried two more random accounts and lost $558. They charge without warning and without your approval.
I requested a refund, since in the terms of service they promise to refund if you don't like the service. They refused, so I sent another email showing that they are being unfair. They are now ignoring me. The next step will be to take legal action and file a complaint with the FTC.
They refused all my requests, offering me a 70% refund for only 2 of the 3 charges. So here's a tip for you: report them to your credit card company. That's the only way I got my full money back.
And there's more: it's been over 30 days and I haven't been able to view any of the profiles. FRAUD
January 12, 2026
Unprompted review
Reply from Peekviewer
Hello Cristiano,
Thank you for sharing your experience. We're sorry to hear that things haven’t gone as you expected, and we completely understand how disappointing that can be.
We’ve checked our system but weren’t able to locate any order under your name. In order to assist you further, could you please share your order confirmation, the email address used during the purchase, or the transaction ID?
Please feel free to contact us at support@peekviewer.com with your order information so we can assist you further.
Once we have this information, we’ll be happy to look into the issue and help resolve it as quickly as possible.
Best regards,
Peekviewer Team
Great tool
Using Peekviewer is an astonishing experience and I'm the last one to exagerate. I registered (process was short and straightforward), paid and three days later I received all information I needed. Perfect. The same I can say about customer service: Victoria Davis responded quickly and was very helpful resolving my cocern within minutes.
January 13, 2026
Unprompted review
Reply from Peekviewer
Hi, Przemek Wajda!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable!
We’re thrilled to hear that Peekviewer provided the information you needed so quickly and that Victoria Davis could assist you efficiently. It’s great to know your experience was smooth and helpful.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
kind of mixed experience
I got access in the end, but the long waiting time had me convinced it wouldn't work. Still, the result was accurate. could be smoother.
January 5, 2026
Reply from Peekviewer
Hi, Eve!
Thank you for your honest feedback. We completely understand how the long waiting time could make the process feel uncertain, and we appreciate your patience. We’re glad to hear that the access was ultimately successful and that the result was accurate.
Your note about making the process smoother is very valuable to us, and we’ll definitely keep it in mind as we continue improving the service.
Best wishes,
Peekviewer team
this app legit pulled up a page i…
this app legit pulled up a page i couldnt see before so im impressed
January 6, 2026
Reply from Peekviewer
Hi, Lauren!
Thanks for your feedback — we’re really glad to hear that the app helped you access content you couldn’t see before. It’s great to know the result impressed you and met your expectations.
We appreciate you choosing our service and sharing your experience!
Best wishes,
Peekviewer team
straightforward and functional
The process was simple and I didn’t need to do anything extra. Closed account loaded after a few days.
January 6, 2026
Reply from Peekviewer
Hi, Alexander!
Thank you for sharing your experience. We’re happy to hear that the process felt simple and didn’t require any extra steps on your side. While closed accounts can take a bit more time to load, we’re glad everything worked as expected in the end.
We appreciate your feedback and your trust in our service.
Best wishes,
Peekviewer team
Reliable enough
Waited longer than i expected but it did open the account. service kinda slow but not fake. I'm ok with it.
January 11, 2026
Reply from Peekviewer
Hi, Taylor!
Thank you for your honest feedback. We understand that the waiting time can feel longer than expected, and we really appreciate your patience. We’re glad to hear that the access was successfully opened and that the service met your expectations in terms of reliability.
Your understanding means a lot to us, and we’ll keep working on improving speed and overall performance.
Best wishes,
Peekviewer team
The waiting period is what threw me off…
The waiting period is what threw me off at first. But they really give you access to private accounts. It’s the best remote Instagram tracker.
January 11, 2026
Unprompted review
Reply from Peekviewer
Hi, Scott!
Thank you for sharing your experience with us.
We understand that the waiting period can feel confusing at first, so we really appreciate your patience. We’re glad to hear that the access to private accounts met your expectations and that you consider it one of the best remote Instagram tracking solutions available.
Your feedback means a lot to us, and we’ll keep working to make the process even smoother.
Best wishes,
Peekviewer team
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