Ordered a couple of pillowcases on the 21st of November and I still haven’t received them but I’m being asked to rate my experience. I wish I had read the other reviews and had never ordered from Peep... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The fabric is beautiful and the shade (papaya whip) is a lovely pale rose oyster, with enough colour to withstand light staining from hair products. Received in 4 working days. The problem... See more
We bought the pillowcases as a gift for my mother-in-law as she has talked about the benefits for some time. Peep’s are beautiful and such lovely quality. But sadly, the whole experience of receiving... See more
Fast delivery plus beautiful, soft, cool, top quality silk. I was having problems sleeping until I started using this pillowcase, due to hot flushes, etc, since getting this I haven't slept so well in... See more
Company details
Written by the company
We offer luxury and quality that stands the test of time - and this is why we created pure, luxury silk bedding that came complete with the full package. Using the best silk from UK company Adamley and Biddles Sawyer, our pillowcases not only use quality materials, but they are also created with the latest fashion trends at the forefront of their design. All of our pieces are derived from 100% silk (so, no nasty chemicals in any of your Peeps) and can be traced back to the exact mulberry tree.
Contact info
United Kingdom
- 0161 833 3271
- peepsilk.co.uk
Excellent products
Excellent products, quality and prices.
Customer service second to none.
Would recommend
Really lovely product
Really lovely product packed beautifully. Super colour choice and fantastic quality
Had reason to contact customer services…
Had reason to contact customer services - excellent response. Very pleased with the product purchased.
Lovely colours and really nice quality
Lovely colours and really nice quality! Thank you.
Pleased with the quality every time
Pleased with the quality every time. I have placed three orders with Peep and the quality of the silk is really fantastic, especially with their really good price point.
They have also improved their packaging since my first order and I confident they will continue to improve 👍🏻
They offer me everything
They offer me everything. I would gladly recommend
Excellent quality
Excellent quality, beautiful colours, quite expensive - but this is definitely a case of “you get what you pay for”.
Poor packaging
We bought the pillowcases as a gift for my mother-in-law as she has talked about the benefits for some time. Peep’s are beautiful and such lovely quality. But sadly, the whole experience of receiving a luxury product was let down by the poor packaging. I appreciate you can buy gift boxes separately, but any good quality high street gift comes in better packaging than this. Such a shame they don’t come in a box or wrapping that complements the product value.
No more searching for the cold side of the pillow
Ace product, quick delivery, stops my head getting sweaty in bed. Lovely job.
I am very pleased with the quality of…
I am very pleased with the quality of the silk. wonderful products. soft color.
Quick delivery
Quick delivery. I ordered the pillowcase and eye mask set. Pillowcase washes very well. However I find the eye mask a bit too bulky. I sleep on my side and the edge of the mask is uncomfortable - I have to pull the mask across my face a little bit.
Unreliable service& horrible customer service!!! Still nothing received!
Unreliable & horrible customer service! Avoid if you can & Never deal with them!!! I've made a purchase for a pillow case and an eye mask on June 14th and never received the products! I have since tried to speak to their customer service: first of all it takes them forever to respond & they are absolutely useless. Didn't provide any real explanation all they said is items have been shipped, no further investigation with the delivery company or any kind of alternative solution. I have taken this up with my credit company now! AVOID AVOID AVOID! P.S. I got reply from Tro which looks like one of their Directors - Tro Manoukian according to company filings, if the most senior people are so useless no need to say more about the rest of the company.

Reply from Peep
They advertised their scrunchies as…
They advertised their scrunchies as Large and for a significant amount of money. I purchased believing they were Large sized, however they were standard size and use the standard size hair ties inside. I asked for a refund and they initially responded to my email and then stopped. No answer, just being ignored. Horrible customer service!!

Reply from Peep
really pleased with our pillow cases…
really pleased with our pillow cases excellent quality generous in size stunning colours
Love my silk peep pillows ordered…
Love my silk peep pillows ordered another colour as love them so much .
Fantastic!
I absolutely love these pillow cases! I tried the rose coloured one's first and was so impressed, ordered the dark blue. They're so cool to sleep on, and it's true that they stop long hair getting all tangled up - that was the reason I bought them in the first place!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







