Pegasus Finance Reviews 552

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and communication provided by the staff, making the process easy and straightforward. Many people appreciate the helpfulness and knowledge of the advisors, who go above and beyond to assist with financing needs, ensuring a smooth and hassle-free experience. Reviewers frequently mention feeling well-informed and supported throughout their journey, with staff members keeping them updated via various communication channels. However, some people were dissatisfied with certain aspects, noting abrupt conversations and finding the finance options offered to be insufficient for their needs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, fantastic, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Clients share positive opinions on the user experience, with many describing it as great, amazing, and superb... See more

Customer communications

Reviewers highlight positive aspects of contact, with many praising the helpfulness and informative nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick. Easy, struggled to get finance, pegasus sorted us out, Only downside is higher interest rate but this company looked after us were others wouldn't. Good communication at every stag... See more

Company replied

Rated 5 out of 5 stars

Contacted Pegasus Finance online to enquire about caravan financing. I was contacted by Connor, he was such a knowledgeable person. He ensured I was kept up to date throughout the whole process. We ch... See more

Company replied

Rated 5 out of 5 stars

Pegasus Finance have been exemplary from the minute they answered the phone. I would personally like to thank George who was simply amazing by going the extra mile late on a Friday afternoon to find... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Pegasus was superb from start to finish. I was really well informed by the team, especially George who was an excellent advisor throughout the process. George also liaised wi... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Pegasus Finance, we specialise in taking the hassle out of vehicle financing, whether for motorhomes, campervans, caravans, or even classic cars. We understand that securing finance for a dream vehicle should be as enjoyable and seamless as possible. That’s why our dedicated team is here to offer one-to-one guidance, focusing entirely on your individual needs. Unlike automated services, Pegasus Finance provides a truly personal experience—connecting you with a knowledgeable advisor who listens carefully, answers all your questions, and guides you step-by-step through the entire process. Our aim is to make your financing journey as smooth as possible, saving you time, effort, and worry. Our advisors work directly with lenders to secure the best, most affordable rates available, ensuring you can confidently move forward with the vehicle you love. From handling all the paperwork to giving prompt, reliable updates, we’re here to make things easy and quick, allowing you to focus on enjoying the journey ahead. With years of experience, Pegasus Finance is trusted by customers across the UK who value our commitment to service, honesty, and transparency. Whatever your adventure, we’re here to make sure you have the financing you need to get on the road with confidence and excitement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

552 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

5 star

5 star, professional service.

I would like to say how pleased I am will the service I received from Pegasus Finance, very professional, very polite and kept me up to date every step of the way, thank you Hannah and Karen. Would recommend to friends and family.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Very easy process

Very easy process, polite staff and fast results

March 11, 2020
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for your feedback, Karen, we're glad that we were able to help!

Rated 5 out of 5 stars

Really good service and James was…

Really good service and James was excellent and wood highly recommend them

February 5, 2020
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you David, It's great to hear that you were happy with James's service and that you would recommend us!

Rated 4 out of 5 stars

Thank you James Holland

Although I didn't get my Campervan finance through Pegasus I'd like to give James Holland a huge thank you for trying to help me.
James knowledge and experience was a great help and I found his can do attitude refreshing.

January 31, 2020
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for your kind words, Chris, James will appreciate your feedback!

Rated 5 out of 5 stars

Karen James is the best!!

Karen James is the best!!! So professional, friendly, kind and helpful! explained everything so well, always keeping me up to date. She made the whole experience easy!

January 30, 2020
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you Jacqui, it's wonderful to hear that you were happy with the service received from Karen, we will be sure to pass on your kind feedback!

Rated 5 out of 5 stars

Great service

Great service all round Alex was very patient with while I made up my mind on which deal deal to take highly recommended.

November 26, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you Sean, Alex will appreciate your kind words. We're pleased to hear that you would recommend us!

Rated 5 out of 5 stars

Great

Vary helpful and efficient

October 10, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

We're pleased to hear that, thank you Kieron!

Rated 5 out of 5 stars

Easy and convenient

The whole process was easy and smooth. From the second of application to payout, the process took about a week and went very smoothly. Karen was a joy to deal with and always friendly and helpful. would certainly reccomend.

October 7, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you Aden, we will pass on your feedback to Karen. It's great to hear that you were happy with her service and that you would recommend us!

Rated 5 out of 5 stars

Fantastic

Great company to deal with always at the other end of the phone and very informative through all stages of the application good at keeping you up to date smooth process from start to finish would highly recommend to anyone thanks again for the high level of customer service.

October 2, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

It was our pleasure, Ronald, we're glad we were able to help. Thank you for taking the time to leave this lovely review!

Rated 5 out of 5 stars

This is the company to go to

This is the company to go to. Real people who really care about each individual. No recorded messages. Karen James is second to none. Karen is more than helpful in every way. The support Karen gave me was superb. She talked me through every step and was quick to respond to my questions and queries. More companies should be like this. Than you Karen

October 1, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for this wonderful review, Corrina, it's great to hear that you received great service from your personal broker. We will pass on your thanks to Karen, she will be pleased to hear that you were happy with her service!

Rated 5 out of 5 stars

Quick decision

Quick decision. Good communication.

September 27, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you Phil, we're glad we could help!

Rated 5 out of 5 stars

From first point of contact to finance…

From first point of contact to finance been arranged the service was first class

September 26, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for taking the time to leave this lovely review, Charles, please let us know if there's anything else we can do for you!

Rated 5 out of 5 stars

Georgia Venables was extremely polite…

Georgia Venables was extremely polite and helpful and made the experience extremely smooth and fast.

September 18, 2019
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for your feedback, we will be sure to pass it on to Georgia, she will appreciate your kind words!

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