Pegasus Finance Reviews 552

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, professionalism, and excellent communication throughout the process. Many people found the overall service to be outstanding, making the financing experience easy and straightforward. The customer service is frequently described as 100%, with individuals appreciating the personalized and supportive approach. People also noted the smooth user experience and the ease of contact, with staff keeping them well-informed at every step. However, some people were dissatisfied with abrupt communication and felt that the finance options offered were insufficient for their needs.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the hassle-free and stress-free... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently report positive experiences with the user experience. Many found the process easy,... See more

Customer communications

Customers consistently note positive experiences with contact. Reviewers highlight excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick. Easy, struggled to get finance, pegasus sorted us out, Only downside is higher interest rate but this company looked after us were others wouldn't. Good communication at every stag... See more

Company replied

Rated 5 out of 5 stars

Contacted Pegasus Finance online to enquire about caravan financing. I was contacted by Connor, he was such a knowledgeable person. He ensured I was kept up to date throughout the whole process. We ch... See more

Company replied

Rated 5 out of 5 stars

Pegasus Finance have been exemplary from the minute they answered the phone. I would personally like to thank George who was simply amazing by going the extra mile late on a Friday afternoon to find... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Pegasus was superb from start to finish. I was really well informed by the team, especially George who was an excellent advisor throughout the process. George also liaised wi... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Pegasus Finance, we specialise in taking the hassle out of vehicle financing, whether for motorhomes, campervans, caravans, or even classic cars. We understand that securing finance for a dream vehicle should be as enjoyable and seamless as possible. That’s why our dedicated team is here to offer one-to-one guidance, focusing entirely on your individual needs. Unlike automated services, Pegasus Finance provides a truly personal experience—connecting you with a knowledgeable advisor who listens carefully, answers all your questions, and guides you step-by-step through the entire process. Our aim is to make your financing journey as smooth as possible, saving you time, effort, and worry. Our advisors work directly with lenders to secure the best, most affordable rates available, ensuring you can confidently move forward with the vehicle you love. From handling all the paperwork to giving prompt, reliable updates, we’re here to make things easy and quick, allowing you to focus on enjoying the journey ahead. With years of experience, Pegasus Finance is trusted by customers across the UK who value our commitment to service, honesty, and transparency. Whatever your adventure, we’re here to make sure you have the financing you need to get on the road with confidence and excitement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service start to finish

Fantastic service start to finish. Everyone was very professional and the follow up very thoughtful.

September 11, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for your review Graeme. We're so pleased your experience with Pegasus was great.

Rated 5 out of 5 stars

Conner from pegasus was really good

Conner from pegasus was really good, kept me well informed, if he wasn't available other members of team was

September 10, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Great news Carolyn, so please Connor was able to find you a great deal and everyone was there to help. Best regards.

Rated 5 out of 5 stars

From that very first phone call right…

From that very first phone call right through to finalising our contract Connor was amazing always there at the end of the line if we had a question or wasn’t sure of something- we were kept informed every step of the way we can’t thank him enough a fantastic member of the team at PEGASUS - and I highly recommend the company :)

September 6, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Dear Tracey Ann, thank you so much for leaving a review. We always aim to exceed expectations, and we hope this has been the case. We'll pass your comments on to Connor!

Rated 5 out of 5 stars

Pegasus Finance have been exemplary…

Pegasus Finance have been exemplary from the minute they answered the phone. I would personally like to thank George who was simply amazing by going the extra mile late on a Friday afternoon to find us a lender.
George is simply worth his weight in gold, Pegasus are lucky to have him on board.
Outstanding service lead by George.

September 1, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much Karl, we will pass on your comments to George and we appreciate you leaving a review.

Rated 5 out of 5 stars

Happy Experience

From start to finish the progress was made simple and easy no hassle with great advice and guidance
A massive thank you to George only fiar he gets a shout

August 27, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much - sounds like we delivered what we promise...Great service. Enjoy!

Rated 5 out of 5 stars

George was brilliant start to finish

George was brilliant start to finish. I did not feel rushed in any decisions and he kept in contact with me throughout. Would definitely recommend.

August 19, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

We are so pleased to hear that George did a great job. We will pass on your comments and hope you enjoy your new purchase.

Rated 5 out of 5 stars

Pegasus and @ conner you were brilliant…

Pegasus and @ conner you were brilliant throughout the whole process from picking a van to then having it on my drive so I would highly recommend pegasus finance to anyone. Conner I will be coming for a mortgage soon.
Thankyou all.

August 21, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for taking the time to leave a review, we will pass on your comments to Connor. Enjoy your new camper.

Rated 5 out of 5 stars

Easy

Easy, quick, no pressure,great communication, Connor was excellent at all stages.

August 21, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Great to hear from you Irene. Thank you for taking the time to leave a reference for our service. Enjoy!

Rated 5 out of 5 stars

Pegasus Finance - excellent service throughout

The whole experience with Pegasus was superb from start to finish. I was really well informed by the team, especially George who was an excellent advisor throughout the process. George also liaised with the van provider and made sure that I knew what was going on at all times. I would highly recommend Pegasus as a company and if you are lucky enough to get George as your advisor, then win/win.

August 8, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much for your kind words and recommendation! We're delighted to hear you had such a smooth and positive experience with us. George will be especially pleased to know he made such a strong impression — we’ll be sure to pass on your lovely feedback. Wishing you all the best with your new van!

Rated 5 out of 5 stars

Fran-tastic service!

Fran has been fantastic throughout the whole process and made it really simple and easy for me to go through. In just a week I have been supported through finance checks, approval and then purchasing of my new vehicle! Every step of the way Fran stayed in touch with me and nothing was ever too much for her.

August 8, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much for your kind words Gavin. We are so pleased we made your puchase simple and quick, and we will pass on your comments to Fran.

Rated 5 out of 5 stars

Dealing with Connor over the last week…

Dealing with Connor over the last week or so was a delight, he was professional, prompt, informative and was willing to answer any questions I had.

Managed to secure finance on a new campervan where others couldn't.

100% recommended and will use again

August 7, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you Callum, your comments are very much appreciated. We're so pleased we were able to provide a great finance option for your purchase. Have fun!

Rated 1 out of 5 stars

Not very happy at all with this company…

Not very happy at all with this company , very abrupt end to some conversations on phone , also finance is rubbish don’t even get offered the full amount you need for your purchase definitely won’t be going ahead with anything with these lucky escape there a joke

July 25, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you leaving a review, we always welcome good and bad feedback, as it helps improve our offerings.
As with all finance companies in the UK, Pegasus Finance is tightly regulated by the Financial Conduct Authority, this is to protect consumers, such as yourself. The FCA have very strict guidelines around affordability, and it sounds like in your case, these regulations meant that you could not afford 100% of the amount you applied for. In these cases we will offer a percentage of the application amount to see if that would be of use, whilst remaining compliant. It is not us being awkward; it's being compliant in the eyes of the law.
We hope you find what you are looking for. Best of luck.

Rated 5 out of 5 stars

Have purchased a motorhome using…

Have purchased a motorhome using Pegasus finance, during the process Loraine was very helpful, constant updates. Very professional that made things easy.

June 28, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for taking the time to leave a review Steven, your comments will be passed on to Lauren. Enjoy your motorhome and remember us when you next to finance for any purpose, we do more than just motorhomes.

Rated 5 out of 5 stars

Best rate found

Most importantly they found the best interest rate for us (looking for a motorhome finance deal). Lauren provided excellent service from start to finish: telephoned us back when she said she would, walked us through the full process and was very patient when we suffered from bad telephone reception.

June 30, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Graham, thank you so much for leaving a review. Letting others know about your experience in invaluable and your kind words will be passed on to Lauren. Enjoy the summer in your new motorhome!

Rated 5 out of 5 stars

Really speedy service

Fantastic service from George really helpful from start to finish couldn’t recommend enough!

July 10, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Jack, thank you so much for leaving a review. We're so please you enjoyed the Pegasus experience an we'll pass your comments on to George. Have fun!

Rated 5 out of 5 stars

Quick and helpful advice given during…

Quick and helpful advice given during the whole process.
Warranty ect..
Thanks George

June 20, 2025
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much for taking the time to leave a review. Enjoy your summer and please come back to us for any additional finance requirements.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look