Pegasus Finance Reviews 552

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, professionalism, and excellent communication throughout the process. Many people found the overall service to be outstanding, making the financing experience easy and straightforward. The customer service is frequently described as 100%, with individuals appreciating the personalized and supportive approach. People also noted the smooth user experience and the ease of contact, with staff keeping them well-informed at every step. However, some people were dissatisfied with abrupt communication and felt that the finance options offered were insufficient for their needs.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the hassle-free and stress-free... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently report positive experiences with the user experience. Many found the process easy,... See more

Customer communications

Customers consistently note positive experiences with contact. Reviewers highlight excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick. Easy, struggled to get finance, pegasus sorted us out, Only downside is higher interest rate but this company looked after us were others wouldn't. Good communication at every stag... See more

Company replied

Rated 5 out of 5 stars

Contacted Pegasus Finance online to enquire about caravan financing. I was contacted by Connor, he was such a knowledgeable person. He ensured I was kept up to date throughout the whole process. We ch... See more

Company replied

Rated 5 out of 5 stars

Pegasus Finance have been exemplary from the minute they answered the phone. I would personally like to thank George who was simply amazing by going the extra mile late on a Friday afternoon to find... See more

Company replied

Rated 5 out of 5 stars

The whole experience with Pegasus was superb from start to finish. I was really well informed by the team, especially George who was an excellent advisor throughout the process. George also liaised wi... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Pegasus Finance, we specialise in taking the hassle out of vehicle financing, whether for motorhomes, campervans, caravans, or even classic cars. We understand that securing finance for a dream vehicle should be as enjoyable and seamless as possible. That’s why our dedicated team is here to offer one-to-one guidance, focusing entirely on your individual needs. Unlike automated services, Pegasus Finance provides a truly personal experience—connecting you with a knowledgeable advisor who listens carefully, answers all your questions, and guides you step-by-step through the entire process. Our aim is to make your financing journey as smooth as possible, saving you time, effort, and worry. Our advisors work directly with lenders to secure the best, most affordable rates available, ensuring you can confidently move forward with the vehicle you love. From handling all the paperwork to giving prompt, reliable updates, we’re here to make things easy and quick, allowing you to focus on enjoying the journey ahead. With years of experience, Pegasus Finance is trusted by customers across the UK who value our commitment to service, honesty, and transparency. Whatever your adventure, we’re here to make sure you have the financing you need to get on the road with confidence and excitement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

552 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Pegasus were Brilliant 🤩

Pegasus were Brilliant 🤩
Lauren was a pleasure to deal with. Keep in contact, explained every step of the process. Made it such an easy process to go through. Can’t recommend highly enough .

June 23, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for taking the time to leave a review, Gary. We will pass on your message to Lauren and hope you really enjoy your summer!
Come back to us for all your finance requirements!

Rated 5 out of 5 stars

Purchased first motorhome

I have just purchased a motorhome and the thought of spending this amount of money was daunting and we wanted to get it right. Lauren at Pegasus was brilliant and took me through the process with ease and support. Lauren found me the right finance deal and made the whole process as smooth as possible, guiding me all the way and making sure I had all the relevant information and knew how to navigate the process step by step, which to be fair was very easy with Lauren’s guidance. I wouldn’t hesitate to recommend Pegasus. They always answer the phone and get back to you when they say they will. Thank you Lauren. I know where to come in the future and I will happily recommend you and Pegasus.

June 18, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for taking the time to leave a review. Your kind words will be passed on to Lauren and we look forward to helping you again, be it for a car, mortgage or your next motorhome in the future.

Rated 5 out of 5 stars

I bought my campervan using Pegasus…

I bought my campervan using Pegasus Finance, from start to finish the experience has been brilliant George was happy to answer any questions I had and the whole experience was quick and seamless. ⭐️⭐️⭐️⭐️⭐️

June 13, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your kind words Colin. We always aim to deliver a great service. Enjoy the summer in your new campervan.

Rated 5 out of 5 stars

Great service

Great service

June 17, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you for leaving a review Mark, it's very much appreciated. We really pleased you enjoyed our service, we always aim to exceed expectations.

Rated 5 out of 5 stars

Amazing customer service from George!

I have recently purchased a caravan and George has been absolutely amazing from start to finish. Kept me updated daily via email, text and phone calls. He helped me to understand the whole process and made it the most easy, straight forward purchase I’ve ever done. I couldn’t recommend George enough, the customer service I received was utterly amazing as were his communication skills. He is an absolute credit to the company and sector. Thank you for all of your help throughout my purchasing journey, George!

May 12, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your kind words, Kerri.
We always strive to deliver first class, customer focussed service, and we will pass on your comments to George.
Enjoy your new caravan and please come back to us for all your finance requirements, be they car finance or a mortgage.

Rated 5 out of 5 stars

Excellent service

Seemless process from start to finish. Excellent service from Lauren, I would highly recommend this company.

June 10, 2025
Unprompted review
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Reply from Pegasus Finance

We're so pleased you enjoyed a great experience with Pegasus Finance. Thank you for leaving a review.

Rated 5 out of 5 stars

Excellent service from George and Fran

I recently used Pegasus to fund my campervan conversion and the service was exceptional. George and Fran were fantastic. Both were responsive, helpful and professional. They answered all queries and were genuinely invested in making the process as stress-free as possible to the extent that they liaised with the dealer for me for updates. There was no pressure at any time, just straightforward advice re the options.

I highly recommend Pegasus, George and Fran to anyone looking for finance.

June 7, 2025
Unprompted review
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Reply from Pegasus Finance

Dear Anne, thank you so much for leaving a review. It sounds like George and Fran delivered the quality service we are all so proud of - your kind comments will be passed on. Enjoy your new campervan!

Rated 5 out of 5 stars

Very Good Experience

Overall, I have had a very good experience with Pegasus. On applying for the balance of a loan for our first foray into Motorhome ownership, I was introduced to Fran who asked a few questions, nothing more intrusive than if I was applying direct and filling in a form myself, and she set the process in motion. A couple of hours later, we had an approved loan offer and away we went. To be fair, I thought the rate was a touch higher than I was expecting given my excellent rating, not excessively so, just a percent or so over but it was a solid approval. I made some tentative enquiries myself prior to engaging with Pegasus but cheaper personal loan rates were only available up to £20k and even though we had a sizeable deposit, we needed a little more than that but we accepted it knowing we won't need to go full term with the loan anyway and will be settled in just a couple of years saving a tump of interest. I had already asked if overpayments were possble and Fran said that our lender does accept overpayments without penalty, so that info was a great help in the decision making. Fran also kept us informed at every step with texts, calls and emails. Now its all completed, we have taken delivery of our lovely Motorhome. Thank you Fran and Pegasus👍.

June 2, 2025
Unprompted review
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Reply from Pegasus Finance

Dear Anthony,

Thank you so much for leaving a review of your experience with Pegasus Finance. All of our team strive to deliver a great service and products.

Enjoy your new adventures and come back to us for your next loan, be it for car finance, mortgages or even a new motorhome!

All the best.

Rated 5 out of 5 stars

Everything went just as planned

Everything went just as planned. Kept us informed, anmd called when they said they would. George, and those who called on his behalf, were spot on. Thank you.

May 26, 2025
Unprompted review
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Reply from Pegasus Finance

We're so pleased to hear your review John, thank you for taking the time to do this, We'll pass on your comments to George and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very helpful friendly and informative.

Very helpful friendly and informative.
I would definitely recommend Pegasus Finance. Lorraine kept me informed every step of the way.

May 23, 2025
Unprompted review
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Reply from Pegasus Finance

Dear Colin, Thank you so much for leaving a review about your experience with Pegasus Finance. We will pass on your kind words and hope you enjoy a lovely summer!

Rated 5 out of 5 stars

Making my dream come true

My experience from start to finish with Pegasus finance was outstanding. Lauren was excellent in making me feel safe and comfortable, she is very good and knowledgeable. She kept me informed all the way through the process and made sure that I understood how everything worked. I would recommend people ask for Lauren if they want an excellent service and experience.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly, professional

Helpful, friendly, professional, from the start they kept me informed every step of the way. It was our first time buying a Campervan and we felt in safe hands, they clearly knew the industry and kept in touch with the dealership and with ourselves reassuring us that everything was proceeding as it should. I wouldn’t hesitate to use them again or recommend to others. Special thanks to Lorraine and George for all their help.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Top class service from Lauren

Extremely happy with service Lauren was very helpful polite sorted everything out for purchase of motorhome. Always incontact keep me up to date with everything. Lauren took all the hassle out of finance purchase. Just had to sit back and let her do all the work. Thank you very much

May 20, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for taking the time to leave a review Stephen. We're so pleased to have helped you on this purchase and your comments will be passed onto Lauren. Have a great summer!

Rated 5 out of 5 stars

5 Star Experience

I used Pegasus Finance to fund the purchase of my campervan. I was lucky enough to make contact with George Butler who was super efficient and easy to deal with. He took all of the hassle out of the purchase liaising between the dealer and myself, always keeping me in the loop and making everything straight forward. I will definitely use and won’t hesitate to recommend both Pegasus Finance and George in the future. Well done guys!

May 9, 2025
Unprompted review
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Reply from Pegasus Finance

We were so pleased to help with your purchase, Duncan. We will pass on your comments to George and we hope you start new adventures in your campervan. Enjoy!

Rated 5 out of 5 stars

Buying a Caravan through Pegasus

Pegasus is a great Company to deal with, they strive to find the best solution for your needs, we were lucky to have dealt with George Butler who dealt with us from start to finish keeping us informed along the way as to what was happening when purchasing our Caravan. All went smoothly and we would definitely deal with this Company again. Thanks George.

May 14, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that your experience with Pegasus – and especially with George – was smooth and supportive throughout your caravan purchase.

We’ll be sure to pass on your thanks to George – he’ll be chuffed to know he made such a positive impression.

We’d be thrilled to assist you again in the future. Enjoy your new caravan adventures!

Rated 1 out of 5 stars

Awful.

They’re obsessed with whether you own a house, not whether you can afford or secure the loan properly. Their claims of “flexibility” are just marketing fluff—they declined me for a liveaboard boat despite good credit and zero debt. Their actual model caters only to property-backed clients. Honestly, you’d have better luck borrowing from a stranger on the dock.

And to top it off, they sent me promotional emails after declining my application. Utterly tone-deaf. I wouldn’t recommend them to anyone outside the homeownership club.

May 16, 2025
Unprompted review
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Reply from Pegasus Finance

Dear Customer,

Thank you for taking the time to leave your feedback.

We’re sorry to hear about your disappointment with your recent application and we completely understand your frustration, especially when you’ve worked hard to maintain good credit and manage your finances responsibly.

To clarify, while we work with a wide panel of lenders—many of whom offer flexible options for a variety of circumstances—some do have specific criteria depending on the nature of the purchase. In cases where a boat is intended to be used as a liveaboard, certain lenders may require the applicant to be a homeowner as part of their underwriting process. This is not a reflection of your creditworthiness, but rather a condition linked to the type of loan and its associated risk profile.

That said, we never want a customer to feel misled. Our team is always working to match each applicant with the most suitable lender from our panel, and where possible, offer alternative solutions if one lender's criteria aren't a fit. We're truly sorry that on this occasion, we weren't able to help you move forward.

Rated 5 out of 5 stars

100% Have to say it did not feel like i was…

Have to say it did not feel like i was applying for finance. From start to finish Lauren was so lovely very professional and made the experience so effortless.
Lauren kept us upto date at every stage which was amazing as I then had the confidence in her so I even forgot I was applying where before I have been anxious with not know what is going on with other companies.

So overall Lauren was 100% amazing service and personally ...

Thank you Lauren

May 15, 2025
Unprompted review
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Reply from Pegasus Finance

Dear Margo, Thank you so much for taking the time to leave a review. We will pass on your comments to Lauren, we very much appreciate them. Enjoy your new adventures.

Rated 5 out of 5 stars

We could not have had a better…

We could not have had a better experience Lorraine Crosswell goes above and beyond in customer care we would recommend pegasus for any financial circumstances you require 5 stars is not enough we wud give 10 stars

May 5, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your wonderful review – we're absolutely delighted to hear that Lorraine provided such outstanding service. Going above and beyond is exactly what we aim for, and it's fantastic to know you felt so well looked after.

Your kind words and 10-star recommendation mean the world to us. We’ll be sure to pass your lovely feedback on to Lorraine.

Rated 5 out of 5 stars

Truly perfect service from start to finish

I use this loan broker to purchase my campervan,and the whole process went incredibly smoothly,im so glad i chose such a efficient and friendly company to work with, a special thanks to Fran for the great support ,I’ll definitely recommend to family and friends,thank you!

April 25, 2025
Unprompted review
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Reply from Pegasus Finance

Great to hear about your experience and we hope your expectations were surpassed. Enjoy new adventures in your campervan!

Rated 5 out of 5 stars

Lauren has been great

Lauren has been great in supporting us with our finance package. Supporting us all the way through and updating us with every step.

April 25, 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for leaving a review Daisy, all comments are invaluable to our business. We'll pass on your comments to Lauren and we hope you enjoy your summer!

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