Peggybuy Reviews 

614
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the prompt delivery service, explaining that packages consistently arrive safely on time and in wonderful condition. Shoppers also appreciate the huge variety of beautiful designs available on the website, making it simple to find what they want. Many buyers mention the excellent product quality, noting that the canvases and diamond dots are thoroughly enjoyable to use. However, some customers also noted annoying issues with missing diamond colors or incomplete parts inside their received kits. A few reviewers also mentioned experiencing frustrating delivery delays when waiting for replacement pieces to finally arrive.

What people talk about most

Product

Customers expressed great satisfaction with the product quality, noting that the canvases and diamond art... See more

Order

Consumers find order to be positive, highlighting that purchases consistently arrive quickly and on schedule.... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction regarding the beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Website

Clients share positive opinions on website, highlighting that the platform is easy to maneuver and offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was apprehensive in making my first order from this company because I've been scammed by others in the past. This company's responsiveness and quick shipping took me by surprise. Everything was deli... See more

Rated 5 out of 5 stars

I had no problem ordering this project annd all previous projects I ordered from Peggybuy. With their vast variety, it’s easy to pick a project. Ordering is easy and you receive it quickly

Rated 5 out of 5 stars

I previously ordered a Dallas cowboy diamond art, and was very pleased with it. I just a few weeks ago ordered another one but of the Pittsburgh Steelers have not received that one yet. I’m still wait... See more

Rated 5 out of 5 stars

Customer service was amazing and answered in a timely manner. I also loved my items they are exactly what I expected. Would recommend ordering more from this company again.


Company details

  1. Handicrafts Wholesaler

Written by the company

Peggybuy is a comprehensive website focusing on making DIY handicrafts, including Diamond Painting, Paint By Numbers, Cross Stitch and other. We formed the intention of utilizing the latest social network and big data technologies to forever improve the online shopping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

614 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(614)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

The products are always great quality, the shipping really doesn't take long, the prices are affordable and packages are carefully packaged and protected. I have bought from them multiple times and will do so again in the future.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

This was a nice break

This was a nice break. I really appreciate it and it's a great service. It makes me a bit nervous, but it was fun to try. It was done right and that's what counts. They showed me for a reason! Thank you again!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

arrived in great time

arrived in great time, And is a great Little Kit. I look forward to doing it and I am always pleased with my purchases from Peggybuy

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

The products were great

The products were great. Everything I ordered were for Christmas presents and they all loved them. I will definitely order more items in the future

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

disappointment at overprices seen for diamond art!!

I have been doing diamond art for about 7 years now.Peggybuy, everydayedeals, and all diamond painting have done business with me.I check out their sites to see what is new. And I gotta say I almost fell over when I saw what the going prices are now! OUTRAGEOUS! Come on people--these designs are just a cheap canvas covered with glue and an amount of diamonds to use. I am astonished! All I can say is, I sure am glad I made all of my purchases when the prices were at least affordable.
Just because the "cost of everything" is going up for everything on this planet, I don't believe hobby prices should should skyrocket, just because it's the thing to do!

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Item never arrived it's been 2 months

Item never arrived it's been 2 months

December 7, 2024
Unprompted review
Peggybuy logo

Reply from Peggybuy

Your order was lost during transit, and it was at your request that we issued a full refund. We fully respect the choices of each customer, and what you said is indeed true.

Rated 1 out of 5 stars

Dismond Painting Horror

They are just brokers for a group of manufacturers. They can and will not solve any problems that you may incur from buying their “ junk” products. Their answers to any problems are polite and definitely scripted. They have the same scripted answer for any problem. They get your money and you get an inferior product.Once they have your money you are no longer of value. Quantity not quality is the name of their game.
Buyers Beware because all the 1 and 2 star reviews are truthful! I sent a picture 2 times over but they still ask for a picture.

November 19, 2024
Unprompted review
Peggybuy logo

Reply from Peggybuy

Dear Customer,
We sincerely apologize for any inconvenience this may have caused you. The person in the picture is backlit, which can darken the skin tone. We color the diamonds based on the closest match to the image, so there may be a slight color difference. Additionally, we urgently need you to send us a photo of the problematic area you mentioned, so we can provide feedback to the manufacturer to improve this issue. Without a physical photo, it is difficult for us to make satisfactory improvements.
We appreciate your understanding.

Rated 1 out of 5 stars

I would give a zero but I don’t think…

I would give a zero but I don’t think that’s an option. Terrible costumer service- reply emails are slow, I want to return an item I purchased and I can’t. I ordered a Christmas craft that was bigger then I expected but also it doesn’t fit in what is supposed to be it’s stand. I would like to exchange this or send back for a refund but despite several emails back and forth cannot. I suggest getting diamond art from temu or Amazon

October 19, 2024
Unprompted review
Peggybuy logo

Reply from Peggybuy

Dear Bridget,

Thank you for your feedback, and I sincerely apologize for the experience you've had with our customer service. Your concerns are important to us, and I’m sorry to hear that your emails have not been responded to in a timely manner.
We have contacted the warehouse regarding the base issue you mentioned in your email. The warehouse has confirmed that there is no mismatch. Based on the video you sent, it seems more likely that the issue may have arisen from improper installation. If you would like to exchange the item, we can provide you with the return address. Thank you for your understanding.
Best regards,

Wooldridge

Customer Service

Rated 5 out of 5 stars

I have gotten many paintings from…

I have gotten many paintings from Peggybuy they are always bright and good quality. I have always gotten the right amount of drills and never had any problems. Shipping is normally quick and never have to wonder the products are great.😌

August 6, 2024
Unprompted review

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