Peggybuy Reviews 

This was one of the worst online shopping experiences I’ve had. I waited about a month to receive a diamond art kit, only for it to arrive missing several pieces. Customer service told me it would take another month just to receive replacements.

After starting the project, I discovered even more pieces were missing, making it impossible to complete. This was supposed to be a gift, and due to their delays and incomplete product, it became useless.

When I requested a refund for a clearly defective item, they refused. Instead, they said I would have to ship the product back to China at my own expense—something that would cost nearly as much as the item itself.

Even more concerning, after I left a negative review, they offered me a 50% refund if I removed it. This kind of behavior is extremely unprofessional and raises serious concerns about their business practices.

I strongly advise others to avoid this company. Based on my experience, you risk receiving an incomplete product and having no reasonable way to resolve it.

Thank you for your response, but I want to clarify a few points.

The issue was not just “2 missing diamonds.” Multiple pieces were missing from the kit, and additional items were discovered missing after I began working on it. This made the product unusable for its intended purpose as a gift.

I was also informed that it would take a minimum of 3 weeks to receive the replacement pieces, on top of the month I had already waited for delivery. This delay made it impossible to complete the item in time.

While you offered partial refunds, I requested a full refund because the product was incomplete and not as described. Requiring me to pay to ship the item back to China at my own expense is not a reasonable solution, especially when the item arrived defective.

I also want to address your claim that my actions are “fraud and defamation.” This is simply not accurate. I have provided an honest account of my experience, which is supported by our communication and the condition of the product I received.

I stand by my review so other customers can make informed decisions.

Also, after posting this review, the company has continued to contact me offering a partial refund in exchange for removing my review. I have declined. I believe reviews should reflect honest customer experiences and not be influenced by incentives.

It came on time and was very easy to follow to get it done.

My first diamond dot I ordered was Pennybuy. It’s has always been my favorite diamond dot place to buy.

I was apprehensive in making my first order from this company because I've been scammed by others in the past. This company's responsiveness and quick shipping took me by surprise. Everything was delivered as promised, and I will not hesitate to order again.

The state of Illinois is not on the states list so I couldn't finish the order

I love the wide selection and the great discount that I received

I received my order in a timely fashion...the tapestry was of Google quality...more than enough drills were sent. I love the variety your company offer.

I changed my address but the parcel was sent to my old address. It was returned to Peggybuy. I have written 3 times to find out the status and now to get a refund. They have ignored my emails and not responded and as such are thieves as I do not have the goods I bought nor have they given me a refund or communicated with me. Do not trust them or Ecoolbuy. Used to be honest but not anymore. Note. The package was returned by the courier company not me.

They are so reliable, and I receive the diamond painting within a few days, just no hassle. I love using Peggy but, you are brilliant..

Very satisfied with the Diamond Dot kits ordered from you.I have ordered a lot of them.They are good quality.Easy to do .Great variety to choose from.

The product was great! My son loves them. It was exactly as advertised.

I have order 5 times since March 2025 til dec 2025 from here I like the quality and the packaging.. the process was easy and the timing on receiving my orders were on time.. i can't wait to do them

They always send my orders in a good time frame. If I have issues they are quick to respond. They let me know when an item I am ordering is out of stock and give me the option to wait or cancel

The product I ordered was shipped and received on time. The product was exactly as ordered
Very happy with product and service.

The diamond paintings on this site are always too quality with customer service that backs the product and is willing to do whatever they need to keep their customers happy. I highly recommend this site to one and all.

thank you very much. I love your diamond dotz I just started my personalized one and it is looking amazing

Wonderful company. Fast shipping and great customer service. Will definitely order again.

There were so many great pictures to choose from. Liked the discount codes and hit free shipping and came reasonably quick.