One of the brakes was set too close and preventing the wheel from moving smoothly. A call to support provided a quick and easy resolution by easing a bit more of the cable from the rotator leg. The cu... See more
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Review summary
Created with AI, based on recent reviews
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Wow...I had a question regarding what size cane tips my new cane needed (I was unable to find the information on Amazon's site or the manual that came with the cane) and you folks not only got back to... See more
Company replied
Everything! Ordering and the entire process including fast shipment. The way the product was packaged expressed high quality already there, which the product itself verified. Assembly was very simpl... See more
Company replied
This door latch is SO helpful for my husband getting in and out of a car. Also would recommend it for anyone under 6’ trying to climb into a tall truck. Simple and effective tool.
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Company details
Written by the company
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
The Pelegon Guarantee
✓ Free Shipping over $49 ✓ Free Returns ✓ 3 Years Warranty ✓ FSA/HSA Eligible
At Pelegon, we’re driven by a deep commitment to creating medical devices and aids that improve lives.
Every product is a result of our dedication to excellence, designed with care and attention to detail to support your safety and independence.
We go the extra mile to ensure our solutions meet the highest standards, not because we have to, but because we believe you deserve the best.
With Pelegon, you can count on products built with passion and purpose, made to help you move through life with confidence.
Contact info
United States
- support@pelegon.com
- pelegon.com
$20 off $100+ for Trustpilot
4.6
Excellent
646 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Wow Fantastic
Wow, their fast service, help, and the products are wow, fantastic helpers! I wish I would've known about y'all while my Momma was on earth, the help it would've been!
April 29, 2026
Reply from PELEGON
Thank you so much for your heartfelt feedback! We are truly touched to hear that our products and service have made such a positive impression on you. It is our goal to provide the kind of support that makes a real difference in people's lives, and your kind words mean the world to our team. We are honored to have you as a customer!
Reply from PELEGON
Thank you so much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our product.
It is always our goal to provide items that make a helpful difference for our customers.
Thank you for trusting Pelegon!
Ease of use
The ice wrap is wonderful and just what I needed after knee surgery, very easy to use as well .
April 29, 2026
Reply from PELEGON
Thank you so much for your kind feedback! We are delighted to hear that our product has been helpful during your recovery and that you are finding it convenient to use.
Our team is dedicated to providing effective solutions for our customers, and we wish you a smooth and speedy healing process.
Reply from PELEGON
Thank you so much for your kind words! We are thrilled to hear that you are having such a positive experience with your purchase. It is wonderful to know that our products are making a meaningful difference in your daily comfort.
Thank you for trusting Pelegon!
. Please help!
Love the looks. Sadly the walker is not wide enough for my rear end. I need to change it.Please help!
April 27, 2026
Reply from PELEGON
Thank you for sharing your feedback with us! We are glad you liked the design of the product, but we are sorry to hear it wasn't the right fit for your needs.
We have already reached out to you directly to assist with a resolution. Please check your inbox so we can ensure you are taken care of!
While easy enough to build
While easy enough to build, the bolts protrude in ways that might scratch or cut the user. Specifically the toilet seat stand. Diagram for direction of shower seat is wrong. Image shown does not comport with sticker placement. Customer service was nice and kind, got product in time, but emails said out of stock. So overall good, not great.
April 28, 2026
Reply from PELEGON
Thank you for your honest feedback. We are glad to hear you had a positive experience with our support team and received your order on time.
We truly appreciate you bringing these specific assembly details to our attention, as it helps us improve our products and instructions for everyone. Thank you for giving us a try, and please reach out if there is anything else we can do to assist you.
Very well made
Very well made. Sturdy. Very helpful for my husband to get around.
Delivery was easy and quick.
April 24, 2026
Reply from PELEGON
Thank you so much for your positive review! We are delighted to hear that you are pleased with the quality of your purchase and that it has been a helpful addition to your home.
It is also great to know that the delivery process was smooth and efficient for you. We appreciate your support and for choosing our products!
Speed of delivery
April 28, 2026
Reply from PELEGON
Thank you for sharing your experience! We are thrilled to hear that you were satisfied with how quickly your order arrived. Our team works hard to ensure prompt service, and we appreciate you taking the time to leave us a review.
Reply from PELEGON
Thank you so much for your positive feedback! We are truly pleased to hear that you are satisfied with our service and that our products are meeting your needs.
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you for your positive feedback! We are glad to hear you are satisfied with both the product and our service.
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you for your feedback. We are sorry to hear about your experience.
Please note that we have reached out to you directly to address this and find a suitable resolution. We look forward to assisting you further.
Game changer for showering safety
Game changer for showering my elderly mother. So much safer getting into the shower. Not quite as easy to put together as shown in their video, but was able to do it. Works nicely. We have a small, narrow bathroom, so the width was one of the reasons I bought this particular product over other, wider ones. Was shipped and delivered promptly. Thanking God for people who use their creativity to help others.
April 27, 2026
Reply from PELEGON
Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the bench has improved safety in your home and that the compact design fits your space perfectly. We appreciate your feedback regarding the assembly and are glad you were able to get it set up successfully. Thank you for choosing our product to help care for your mother!
Was very easy to assemble and got here…
Was very easy to assemble and got here very quickly
April 27, 2026
Reply from PELEGON
Thank you so much for taking the time to share your experience! We are thrilled to hear that your shower chair arrived quickly and that you found the assembly process to be straightforward and easy. Our goal is to provide reliable products that are ready to use right out of the box, and we are glad we could meet your expectations. We truly appreciate your support!
Absolutely love these
Absolutely love these! I have health issues as well as my grandmother and these have helped so much. It makes it so easy to get out of the car now. Very sturdy and easy to use. They came quickly! 10/10
April 15, 2026
Unprompted review
Reply from PELEGON
Thank you so much for the kind words! We are thrilled to hear that the product is providing great support for you and your grandmother. Knowing that our products are making your daily life easier and safer means the world to our team.
Thank you for trusting Pelegon!
Great Product; I’ll be back!!
I have broken my right leg and my left arm on the same day. Now I only have 1 leg cause I can’t put weight on my leg. Also unable to use the left hand/arm due to the type of fracture. So we needed to find solutions for me to shower, get from wheelchair to bathtub shower bench. I Received a high quality product exactly as I had ordered. The Swivel and Slide Bench. Worth every penny if we were able to even use it. Sadly we learned this was not going to work does us due to the set up and space in our bathroom.
I emailed Pelegon customer service and was answered within 1-2 business days. I was immmediatley offered a full refund. I recieved the refund within hours. The process requires printing an RA shipping label. Then off with UPS it would go.
I have muscular dystrophy so I am always needing assist devices. I will be checking Pelegon first as their items are great and help was even greater.
April 24, 2026
Reply from PELEGON
Thank you so much for your kind words and for sharing your story. We are glad we could assist you quickly, and we truly appreciate your support. We look forward to serving you again in the future!
Easy to order and the quality is great reconnect
Easy to order and the quality is great. It came early! Always a plus when you need to ice down a knee...
April 27, 2026
Reply from PELEGON
Thank you so much for your kind words! We are thrilled to hear that the ordering process was easy and that you are happy with the quality. It’s great to know your order arrived early—we hope it provides you with much-needed relief!
Thank you for trusting Pelegon!
I think they have a really good product…
I think they have a really good product the real professional about getting your package out to you on time thank you for both products that I bought a bench to help me get in the shower and this 5-in toilet razor that will help me get in and off the toilet thank you so much
April 27, 2026
Reply from PELEGON
Thank you for sharing your review! We are thrilled to hear that both your shower bench and toilet riser are providing the support you need. We take pride in our prompt shipping and are happy we could help make your daily routine easier. We appreciate your support!
Reply from PELEGON
Thank you for your feedback! We are glad to hear that your order was delivered on time and that you feel you can trust our products.
Thank you for trusting Pelegon!
Delivery of item was fast.
April 26, 2026
Reply from PELEGON
Thank you for your feedback! We are glad to hear that you received your order quickly. We appreciate your support!
Doesn’t work on my 1995 C4 Corvette
Doesn’t work on my 1995 C4 Corvette. I specifically purchased the handles for my Corvette. Doesn’t work. Nothing to indicate it before the purchase that it wouldn’t work.
April 26, 2026
Reply from PELEGON
Thank you for sharing your feedback. We are sorry to hear that the product was not compatible with your vehicle. We have reached out to you directly to address this and find a solution for you.
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