One of the brakes was set too close and preventing the wheel from moving smoothly. A call to support provided a quick and easy resolution by easing a bit more of the cable from the rotator leg. The cu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Wow...I had a question regarding what size cane tips my new cane needed (I was unable to find the information on Amazon's site or the manual that came with the cane) and you folks not only got back to... See more
Company replied
Everything! Ordering and the entire process including fast shipment. The way the product was packaged expressed high quality already there, which the product itself verified. Assembly was very simpl... See more
Company replied
This door latch is SO helpful for my husband getting in and out of a car. Also would recommend it for anyone under 6’ trying to climb into a tall truck. Simple and effective tool.
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Company details
Written by the company
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
The Pelegon Guarantee
✓ Free Shipping over $49 ✓ Free Returns ✓ 3 Years Warranty ✓ FSA/HSA Eligible
At Pelegon, we’re driven by a deep commitment to creating medical devices and aids that improve lives.
Every product is a result of our dedication to excellence, designed with care and attention to detail to support your safety and independence.
We go the extra mile to ensure our solutions meet the highest standards, not because we have to, but because we believe you deserve the best.
With Pelegon, you can count on products built with passion and purpose, made to help you move through life with confidence.
Contact info
United States
- support@pelegon.com
- pelegon.com
$20 off $100+ for Trustpilot
4.6
Excellent
645 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PELEGON
Thank you for your feedback. We are truly sorry for the frustration caused by the delays you've experienced.
Please know that we have reached out to you personally via email to resolve this issue and make things right. Your experience is very important to us, and we are committed to providing a solution that meets your expectations.
Cold compress to the knee
It is a better way of using a cold compress to my knee after tnr.
May 4, 2026
Reply from PELEGON
Thank you so much for your feedback! We are truly honored to support you during your recovery. It is wonderful to know that our product is providing the comfort and relief you need right now. We wish you a very speedy and smooth healing process!
Order was correct with no problems
Order was correct with no problems. Packaged correctly with no damage. No issues. Will order again when needed.
May 4, 2026
Reply from PELEGON
Thank you for your feedback! We are so pleased to hear that everything arrived exactly as expected and in perfect condition. It’s wonderful to know we’ve earned your trust for future orders. We truly appreciate your support and look forward to serving you again!
This is a game changer for mobility
This is a game changer for mobility
Easy to assemble light weight and versatile
May 5, 2026
Reply from PELEGON
Thank you so much for your wonderful review!
We are incredibly happy to hear that our walker has made such a positive difference in your daily life. Knowing that our products provide the support and freedom our customers need is exactly why we do what we do.
We truly appreciate you sharing your experience with the Pelegon family!
Bathroom assistant
Can't believe how fast this was my mil needed it badly and it's perfect for her good quality too
May 1, 2026
Reply from PELEGON
Thank you so much for your kind review! We are heartened to know that we could get this to your family so quickly when it was needed most. It’s wonderful to hear that the quality meets your expectations and that it is providing the perfect support for your mother-in-law. We truly appreciate you trusting us with her comfort!
Reply from PELEGON
Thank you so much for your feedback! It makes our day to hear that you had such a smooth and positive experience with our brand. We truly appreciate you taking the time to share your support and are so happy we could provide exactly what you were looking for!
My wife loves the stability and quality!
May 4, 2026
Reply from PELEGON
Thank you so much for your kind feedback! We are absolutely delighted to hear that our product is providing the reliability and comfort your wife deserves. Knowing that we can contribute to her safety and your peace of mind truly makes our day. We’re so glad you’re happy with your purchase!
Reply from PELEGON
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our product exceeded your expectations. It’s always our goal to provide that "extra" bit of quality and satisfaction, and knowing we hit the mark for you truly makes our day.
Thank you for trusting Pelegon!
Independence Tray Table
I ordered this table for my mother. It was easy to assemble and the hand grip should be very helpful.
April 30, 2026
Reply from PELEGON
Thank you so much for your feedback! We are delighted to hear that you found the setup process smooth and that the table is providing such valuable support for your mother. It’s wonderful to know our design is helping her feel more secure at home. We truly appreciate you choosing Pelegon for her care!
Reply from PELEGON
Thank you so much for your feedback! We are delighted to hear that you found the setup process so simple and that our product is providing you with the convenience you deserve. It’s wonderful to know we could make things a little easier for you!
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you for your feedback! We are so sorry to hear that the item didn't quite meet your needs.
We want to make sure you're taken care of, so please check your inbox—we have already reached out to you directly to assist with the return process and ensure everything is resolved for you
Reply from PELEGON
Thank you so much for your feedback! We are truly touched to hear that our product has brought so much comfort and ease to your daily routine. Knowing that we can help make these moments simpler and safer for you means the world to our team.
Thank you for choosing Pelegon!
Reply from PELEGON
Thank you so much for your feedback! We are truly happy to hear that your experience with us was so smooth from start to finish. It means a lot to our team to know that we could get your order to you quickly and that you found the setup process to be such a breeze. We really appreciate your support!
Reply from PELEGON
Thank you for your feedback. We truly apologize for the frustration regarding your shipment.
Please know that we have already reached out to you directly via email to provide a personal update on your order status and tracking details. We want to make sure this is resolved for you as quickly as possible.
well I haven't used it but i bought it…
well I haven't used it but i bought it for my husband to use after his knee surgery
May 1, 2026
Reply from PELEGON
Thank you for your feedback! We are so glad we could be a part of your husband's recovery journey. We're sending him our very best wishes for a smooth and speedy healing process after his surgery. Please don't hesitate to reach out if you need anything at all!
Reply from PELEGON
Thank you so much for your feedback! We are delighted to hear that you found the setup process straightforward and that the quality met your expectations. It’s a pleasure knowing our product is providing the reliable support you were looking for.
Thank you for trusting Pelegon!
Item arrived have not used it yet
April 30, 2026
Reply from PELEGON
Thank you for your feedback! We are so glad to hear that your order arrived safely. Whenever you are ready to set it up, we truly hope it brings you the comfort and convenience you’re looking for. Please don’t hesitate to reach out if you have any questions once you start using it!
Such prompt service.
April 30, 2026
Reply from PELEGON
Thank you for your feedback! We are so glad to hear that you had such a positive experience with our team. Providing timely and attentive care is very important to us, and your kind words truly make our day.
Thank you for trusting Pelegon!
Sliding Shower and Transfer Chair
I purchased this chair to assist me with bathing my 98-year-old mother. The product was very well-made and does exactly what it says making it easy to sit her on the chair and slide her safely into the shower or bath.
I also had to contact customer service and they were very responsive and accommodating.
I highly recommend this company and their products.
May 5, 2026
Unprompted review
Reply from PELEGON
Thank you for your wonderful feedback! It is truly heartwarming to know that our product is helping you provide such excellent care for your mother. We are so glad we could offer the support and quality you deserve. Your kind words mean the world to our entire team!
Wow Fantastic
Wow, their fast service, help, and the products are wow, fantastic helpers! I wish I would've known about y'all while my Momma was on earth, the help it would've been!
April 29, 2026
Reply from PELEGON
Thank you so much for your heartfelt feedback! We are truly touched to hear that our products and service have made such a positive impression on you. It is our goal to provide the kind of support that makes a real difference in people's lives, and your kind words mean the world to our team. We are honored to have you as a customer!
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