We had already purchased products from the company while on vacation and were impressed by the local service and quality. That's why we placed this order online. Everything was great again and deliver... See more
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See what reviewers are saying
Had purchased from this shop when in Venice in the autumn of last year, back home I kept thinking about another bag that I’d seen but didn’t buy so was delighted to find it was in the sale. Ordered la... See more
Company replied
I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind a... See more
Company replied
I found and tried on the sandals in one of your Venice stores but unfortunately didn't buy them on the spot. So I searched and ordered online. Only a few days later the parcel was delivered (to Aus... See more
Company details
Written by the company
Our first shop opened in 2007 and was quickly followed by three other retails in the heart of the city in the lagoon. Daily they are visited both by residents and tourists. Every day loyal customers and hurried tourists alike, express their needs and wishes creating an anthology of female customers' desires. This way, Pelletteria Veneta can offer customer satisfaction for a vast and varied customers base, according to age, nationality and tastes, by producing leather handbags that are beautiful comfortable and durable. All leathers are naturally dyed and all textures are original: sauvage leather, printed chamois, grainy calf leather or washed lambskin all helped by elegant design and meticulous handcraft sum up to a unique product, safe from the passing of time and never outdated.
Contact info
San Marco, 5476, 30122, Venezia, Italy
- +390413027650
- contacts@pelletteriaveneta.com
- pelletteriaveneta.com
4.8
Excellent
488 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Very happy with my bag
March 12, 2026
I love this brand!
I love these purses. I bought one almost ten years ago when I was in Italy and the outside leather is still perfect, I just wanted a new one. Love them!
March 19, 2026
Excellent service and products, love your design!
I had a wonderful experience at this leather goods store. The design of the products is elegant and thoughtfully crafted, combining style with everyday practicality. The quality of the leather is outstanding — you can truly see and feel the attention to detail. On top of that, the service was warm, professional, and attentive. Thank you for such beautiful design, excellent quality, and great customer care — I will definitely be coming back!
February 12, 2026
Excellent quality and beautiful…
Excellent quality and beautiful designs. The bags are stylish, comfortable, and practical for everyday use.
Fast delivery and great value for money. Highly recommend!
February 10, 2026
A wonderful bag - Perfect Size - Perfect Colour
A wonderful bag, well packaged and delivered super fast.
Everything worked out wonderfully.
I was very happy with the beautiful bag from Italy.
The size is perfect—not too small and not too big. And the gold zippers look classy.
I would gladly order from you again.
January 19, 2026
Top handling
We had already purchased products from the company while on vacation and were impressed by the local service and quality. That's why we placed this order online. Everything was great again and delivery to Hamburg was super fast.
January 19, 2026
Good quality
December 9, 2025
Very good quality
September 10, 2025
Abhorrent service
I had a very negative experience with this shop. I purchased a bag and decided to return it immediately. At first, the staff refused to provide a refund even though consumers law clearly states that they are obligated. Only after 24 hours of negotiations did they agree to reimburse me via bank transfer. However, more than a week later, I have still not received the payment and the transaction has not been cancelled even though I gave the bag back.
This lack of professionalism and failure to honor their own commitment is unacceptable. I cannot recommend this shop to others.
EDIT * European consumer law takes precedent over Italian law. Your answer shows a lot about who you are as a company, and the fact that after several months I'm still waiting for a refund even though I gave you the bag back on the same day tells me everything I need to know. Hopefully this prevents other people being scammed.
EDIT**
If you do have a receipt then send it to me because I have not been credited. That is not the law I was referring to by the way.
September 5, 2025
Unprompted review
Reply from Pelletteria Veneta
The law states we are obligated to refund only for ONLINE purchases. There is no such obligation in Italy for in-store purchases.
**EDIT: I suppose you refer to EU Law
DIRECTIVE (EU) 2023/2673 and that only refers to purchases at a distance (internet, phone, etc).
Anyways we sent the refund via bank transfer as per your request on Sept. 18th We have the bank receipt.
Please contact our customer service at assistenza@pelletteriaveneta.com to have te bank receipt sent to you thank you
Fast delivery and beautiful products
August 18, 2025
I have not yet received my parcel
I have not yet received my parcel. GLS appear to be trying to deliver to the wrong address. They seem to have the address:
Via Cavour 203, Bardello.
This is incomplete.
My correct address, which you have on the order and invoice is:
Via Cavour 203, localita Malgesso, Bardello con Malgesso e Bregano.
There is more than one via Cavour.
I seems your shipping agent is too lazy to put in the full address.
Please will you advise the courier.
August 4, 2025
Reply from Pelletteria Veneta
Dear customer, as already communicated via email we updated the shipping information with our courier, the courier has your email address and you receieved the email of the delivery from the courier. I really don't think a negative feedback was needed for this.
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