Peluka are just amazing! Francesca understands exactly how it feels to experience hair loss and has lots of solutions at varying budgets. I personally have different solutions for day to day, the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world! I lost my hair through chemotherapy & Francesca really unde... See more
I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Cou... See more
I've been to quite a few hair specialists but I've never encountered someone like Francesca and her husband in the Peluka Salon in Essex. I had an appointment with Peluka on 21st August 2021. She was... See more
Company replied
Company details
Written by the company
So who are Peluka Salon? We are a team of hairstylists and one wig wearer. The brainchild of Francesca (said wig wearer) who is determined to make alternative hair less 'hush hush'. Working with clients in a salon environment, to provide hair loss solutions they can feel confident in. Alopecia, cancer treatment, thinning hair; none of these should prevent the luxury of 'having your hair done'. Peluka Salon is dedicated to providing expert solutions for those dealing with hair loss. Founded by Francesca, a wig wearer, and Matthew, a hair stylist. Together they pride themselves in understanding your individual needs. Francesca and Matthew strive to create a salon experience where clients feel pampered, cared for and supported. Peluka Salon is based in Leigh-on-Sea, Essex, UK. Providing alternative hair solutions both online and in salon. Offering consultation, fitting, cutting, colour and maintenance services.
Contact info
1498 London Road, SS9 2UR, Essex, United Kingdom
- +441702842700
- info@pelukasalon.com
- pelukasalon.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service
Great advise
Went Above and beyond to help me.
Will be going back to this salon
Great experience
Great experience, great products and services
Friendly staff with quick delivery
Great Pelukas!!!
Great Pelukas and fantastic staff - so helpful and understanding! Highly recommend!
A star retailer
Quick delivery. Good price for item. Wrapped lovely along with a personalised note. Happy customer
Amazing team
Amazing team. Can't ever fault them, they have some seriously amazing wigs and well worth the money, I love both of my Gaia wigs so much. Always happy to help and provide advise.
What a fantastic product from a…
What a fantastic product from a fabulous company. So polite and very prompt. Lovely personal note and little chocolate which was a really nice touch.
Would 100 % recommend using peluka salon .
The product was not human hair as…
The product was not human hair as advertised on the website. It is clearly fake and of very poor quality. Considering the high price, this was a very disappointing and bad experience.

Reply from Peluka Salon
My order arrived in great time and had…
My order arrived in great time and had communication from the salon when it was dispatched with tracking codes.
The order was beautifully wrapped, all packaged securely and with documents/little note.
Thank you!
Excellent service - Such nice people
Item was on 12 weeks back order but Francesca managed to get it early and dispatched quickly.
Really nice people to deal with.
Excellent fast service
Excellent fast service, well wrapped and a chocolate thrown in too!!
My contact has always been via the…
My contact has always been via the phone and can honestly say such a lovely, professional, helpful team.
Peluka again did a fantastic job
Peluka again did a fantastic job refreshing the colour on 2 Follea wigs. Highly recommended
Fantastic customer service throughout …
Fantastic customer service throughout - from my first email enquiry, the online consultation and work of the incredibly talented stylist.
I would absolutely recommend Peluka and will definitely be using their services again. Xx
Good customer service
Good customer service - good communication on when the order would be ready. Friendly and efficient - it arrived in good time, exactly as shown in picture. Thanks!
I’ve had the pleasure of having several…
I’ve had the pleasure of having several customised pieces done from Francesca and her wonderful team. Each piece is done with such care I’ve been over the moon each time. My Gaia’s from the Peluka Couture Collection are my personal favourite! Recommend them to everyone, you’ll be in the best hands no matter what you require!
I am so fortunate to have found the…
I am so fortunate to have found the Peluka Salon. Francesca has been extremely helpful guiding me through a very unfamiliar wig world!
I lost my hair through chemotherapy & Francesca really understands what it feels like to lose your hair & is very knowledgeable about all aspects of wigs. I have brought a few HF synthetic wigs & have just picked up a real human hair wig that was custom made for me & it’s absolutely beautiful.
Francesca, Mathew & Zoe really have been so helpful & compassionate. I really recommend this salon very highly.
Highly Recommend..Amazing!!
I can’t recommend peluka salon highly enough. They have coloured a few of my pieces over the years and they have always been excellent and exactly how I wanted. Francesca is great and goes over and beyond to help. I needed a new topper for an up and coming special occasion and she had it custom coloured and posted to me within the week!! It arrived in beautiful packaging (best I’ve seen) with shampoo/conditioner/hair mask and brush. 1000% recommend!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







