pemlosa Reviews 

46
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Previously rated Pemlosa five stars. Trustpilot pulled my genuine review for no reason. I rarely give reviews but if I could review Trustpilot I would give it one star. As mentioned Trustpilot removed... See more

Rated 5 out of 5 stars

Brought Fifa 21 from these guys, Talked me though the whole process of redeeming the game and they answered any questions within seconds also there was no problem too small. definitely recommend these... See more

Company replied

Rated 5 out of 5 stars

I noticed there is a 1 star review on this company. Its complete rubbish. You shouldn't write a 1 star review based on the fact that the price they paid matched prices elsewhere. This does not mak... See more

Rated 5 out of 5 stars

Initially I had never heard of Pemlosa and was a bit worried it wasn’t a legit site due to them being the cheapest and being a .io website. I figured if they accepted Amex I would give it a go a... See more

Company details

  1. Computer and Accessories Store
  2. Cell Phone Store

Written by the company

Why is tech so expensive?


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.6

All reviews

(46)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Pemlosa wont send items back when they are still under manufacturer warranty

bought razer controller it is still in its first-year warranty period Pemlosa won't repair or replace told me to go to third party insurer to try have it repaired the product is only 10months old insurers won't help till after manufacture warranty ends, razer would have mended it if Pemlosa were an affiliated seller. Worst after sales ever plus they are not an affiliated seller of razer, so it voids the warranty with razer themselves save £20 to have no warranty great deal beware when buying off this seller
razer give two year warranty you state to give 1 year on you shop front you are not affiliated seller and cannot give a manufacturer warranty at this point in time for razer i have given fact which is true at this point30/09/2022
I forwarded your proof of purchase from pemlosa via Amazon to our warranty team and have failed to proceed with a warranty claims as they have validated that it's not part of Razer's authorized reseller. I would highly recommend contacting your reseller for the warranty claim. It would be best to contact them for a replacement. We understand that you need your Razer device for your gaming sessions. However, Razer will not be able to honor a Limited Warranty on Products not purchased from an authorized dealer

October 8, 2022
Unprompted review
pemlosa logo

Reply from pemlosa

Hey Dawn, please check your Amazon messages. We have offered to repair or replace your 10-month old controller. However, we do warn that if accidental or self-inflicted damage is discovered we will be unable to help. Please refer to the help we are offering before slating our small business. Razer's 1-year warranty is extremely limited and does not guarantee a repair or replacement. We hope to find a solution. All the best.

Rated 5 out of 5 stars

Fabulous service…..

Initially I was a bit worried it wasn’t a legit site due to them being the cheapest and being a .io website.
I thought l would give it a go as I’d be covered by my CC and I’m very glad I did.
What a great fab start up business.
I was looking for a replacement garmin vivoactive 3 to replace a well worn one. I was kept up to date with my purchase. It arrived quickly and packaged well.
Would definitely recommend and will be using again
Thankyou and the best of luck for the future

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy

My watch arrived as quickly as I’d hoped and is all I’d hoped it would be. Thank you

August 12, 2022
Rated 5 out of 5 stars

Initially I had never heard of Pemlosa…

Initially I had never heard of Pemlosa and was a bit worried it wasn’t a legit site due to them being the cheapest and being a .io website.
I figured if they accepted Amex I would give it a go as I’d be covered and I’m very glad I did.
What a great little start up business.
I bought a iWatch series 7 for my wife’s birthday.
The website was very easy to navigate, I was kept up to date with my purchase. It arrived quickly and packaged well.
I’m eyeing up one of their Xbox controllers as my next purchase. Would definitely recommend and will be using them again.
Thankyou and the best of luck for the future!

August 10, 2022
Rated 5 out of 5 stars

Ignore the 1 star review, 5 star!!

I noticed there is a 1 star review on this company. Its complete rubbish. You shouldn't write a 1 star review based on the fact that the price they paid matched prices elsewhere. This does not make the company any less reputable or trustworthy.

I purchased a steel series wireless mouse at 1/3 of the RRP. The mouse is great, I already have one anyway but I wanted a second. But more importantly this review is based on the company. I rate them 5 star, price was amazing, product arrived fast, communication from the seller was great, and there was a little friendly note on the package.

100% recommended this company.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely spot on

Absolutely spot on. Got 2 x Razer Wolverine ultimate controllers. Arrived the next day. Amazing price, brilliant service. Would highly recommend and will be a returning customer in the future.

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great service what more can I say.

August 5, 2021
pemlosa logo

Reply from pemlosa

Thanks Jo, we're glad you enjoyed your experience with us. We hope to see you again soon!

Rated 5 out of 5 stars

Great new start-up in the market!

Great communications & service (and price!)
Very pleased and would buy again/ recommend.
Thanks

July 5, 2021
Unprompted review
pemlosa logo

Reply from pemlosa

Thanks Gavin, we're glad you enjoyed your experience with us. We hope to see you again soon!

Rated 5 out of 5 stars

Quick and easy to deal with

I Purchased a Steelseries Arctis 9X from Pemlosa and I am very happy, this is a highly recommended headset at a great price. I am definitely going to be a returning customer.

January 25, 2021
Unprompted review
pemlosa logo

Reply from pemlosa

Thanks Anthony, we're glad you enjoyed your experience with us. We hope to see you again soon!

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