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Rated 5 out of 5 stars

It arrived very well packed. I followed it since you sent me the number yo track. It took some days but I knew it wss coming from far away. I love my two dresses. Mamy compliments about the one I wore... See more

Rated 1 out of 5 stars

Took 2.5 weeks for clothes to arrive - poor fit across bust and thin cheap material. Now unable to contact to request refund. Check refund policy as only refund for faulty goods. Left review on their... See more

Rated 1 out of 5 stars

The order took 3 weeks to arrive…. Items don’t fit and quality is shocking and now being bribed to keep the items instead of them being refunded, so not happy! If you want much better quality clo... See more

Rated 5 out of 5 stars

I was a little wary of an unfamiliar brand advertising on Instagram, but the clothes were really lovely at a great price. Too good to be true, I thought, even as I placed the order. So I was delighted... See more

3.3

Average

TrustScore 3.5 out of 5

215 reviews

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3.3

All reviews

(215)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Huge disappointment

Huge disappointment. The print is nice but the fabric is horrible. Feels like plastic, doesn’t breathe. Don’t waste your money on this product.

October 6, 2022
Unprompted review
Rated 1 out of 5 stars

Made in USA but shipped from China

On the website is written, that all the products are made in the USA.
But this products are coming from China.
And I also want to send parts back but nobody answers my email to let me know how to ship the parts back.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

This website is a total scam

This website is a total scam, don't buy anything from here. They lied about the price, the delivery time and then wouldn't allow me to return. They just keep trying to offer a discount to make me keep their poor quality clothing.

September 26, 2022
Unprompted review
Rated 3 out of 5 stars

Order with mistakes but good customer services

I received my order but one of the dresses came with a different designed and the other came too large compared to what I chose. I contacted Penaloe and in the same day they refund me the value of one dress. For a massive online shop, I think mistakes may happen and they handled it quickly and in a satisfactory way. Unfortunately I won’t have the dress design I ordered or the correct size but I am happy with the other two dresses from the same order and with their quick customer service.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you SOO much

Thank you SOO much, the outfit arrived just in time to wear to a wedding and the comments were so complimentary. Only ordered just the week or 10 days before and couldn't believe my luck when it arrived the night before

September 17, 2022
Unprompted review
Rated 3 out of 5 stars

Overall happy with these purchases

Overall happy with these purchases. Took a bit for the package to arrive, but it was within the promised time frame, so all good there. Sizing was accurate, though a few fit better than others, which was to be expected of course. I'd say the quality is decent for trendy pieces.

August 20, 2022
Unprompted review
Rated 4 out of 5 stars

Fit nice

Fit nice. Material was great.
The picture of the dress was a little deceiving. Thought it was a V-beck blouse but model has it tucked inside

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Sexy little two piece

Got the two piece dress today. The fit is amazing however I should have sized up. The fabric feels great and has a little give. Definitely motivated to lose 3 lbs so it can fit a little better! I got a small but I think the medium would have been a little better. Im 5’4 135lbs athletic build. I have a decent butt so a small was snug but still zipped.

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

Was very impressed the the quality of…

Was very impressed with the quality of the clothes I received. Good price too.
Took a little time to arrive but I wasn’t in a hurry so it wasn’t an issue. All in all a good experience and have just ordered 2 more dresses.

September 17, 2022
Unprompted review
Rated 1 out of 5 stars

I was told I gave the wrong address for…

I was told I gave the wrong address for shipment however looking at my order clearly I had not! This was after they had told me that the delivery had made a number of attempts to deliver! Totally unreliable and tell so many lies about your order! Taken 14.99 shipment fees and refuse to refund me the whole amount paid. This company needs investigated! Stay well clear of them!

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute con AVOID THIS WEBSITE at all…

Absolute con AVOID THIS WEBSITE at all costs!!!!! They do not let you refund anything instead offer you a small refund less than half of what I paid and the clothing is a pile of rubbish . Why are they allowed to keep trading ?????

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Sizing is unreliable and incorrect

Sizing is unreliable and incorrect. I purchased 2 dresses in the same size having measured myself and used their sizing chart. One dress was way too small, one was too big. I emailed requesting a refund and despite having a 30 day refund policy, they offered me a 16% refund! I am yet to have a reasonable resolution. Will happily update this review if Penaloe honour their refund policy.

September 13, 2022
Unprompted review

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