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Rated 5 out of 5 stars

It arrived very well packed. I followed it since you sent me the number yo track. It took some days but I knew it wss coming from far away. I love my two dresses. Mamy compliments about the one I wore... See more

Rated 1 out of 5 stars

Took 2.5 weeks for clothes to arrive - poor fit across bust and thin cheap material. Now unable to contact to request refund. Check refund policy as only refund for faulty goods. Left review on their... See more

Rated 1 out of 5 stars

The order took 3 weeks to arrive…. Items don’t fit and quality is shocking and now being bribed to keep the items instead of them being refunded, so not happy! If you want much better quality clo... See more

Rated 5 out of 5 stars

I was a little wary of an unfamiliar brand advertising on Instagram, but the clothes were really lovely at a great price. Too good to be true, I thought, even as I placed the order. So I was delighted... See more

3.3

Average

TrustScore 3.5 out of 5

215 reviews

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3.3

All reviews

(215)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible quality and my biggest…

Terrible quality and my biggest regretful online purchase ever. Very thin fabric & very slow delivery with no update on ETA. No tracking info given.
Finally got hold of service department, they offered $15 of the $55 I paid as refund, then $20, then $30, emails were addressed “dear customer” & seriously?! I went through PayPal dispute to find a different email contact and after emailing them got my refund $10 less than I paid. Worst service & worst experience EVER!

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

colour splash top and skirt PERFECT

I received the colour splash top and skirt and absolutely love it! Quality fabulous. Looks exactly like what you see. True to size. I purchased M and I’m a 10 aust. 5 stars

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. The clothes are of poor quality, cheap polyester and delivery was very slow. I contacted them to request a return and refund and they offered me $14 dollars compensation and to keep the clothes! (the cost of the items was $89. On reading the small print in the refund policy they don't give refunds! Avoid this company at all costs, cheap and nasty clothing and no opportunity to return the items.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

This does not even deserve 1 star

This does not even deserve 1 star. PLEASE PLEASE do not buy from this website, I cannot stress this enough. The clothes are very poor quality. The photos are nothing like the clothes you receive. For the amount I paid for each garment I was expecting something really quality….. boy was I wrong. I would actually be embarrassed to wear this crap. To add to the insult , they refused to refund me, it went on and on until they offered me part refunds, this amount kept going up. Very strange. I am shocked at how they are still operating , really shocked!

September 1, 2022
Unprompted review
Rated 1 out of 5 stars

I wish u read the reviews before i…

I wish I read the reviews before i wasted my money. Horrible, terrible quality clothing. Not as pictured. Currently fighting with them for a refund but not holding my breath. Stay well away from this company!

September 2, 2022
Unprompted review
Rated 1 out of 5 stars

The order took 3 weeks to arrive…

The order took 3 weeks to arrive…. Items don’t fit and quality is shocking and now being bribed to keep the items instead of them being refunded, so not happy!

If you want much better quality clothing items at reasonable prices with fantastic returns process it’s Shein Uk every time.
I’m mad I deviated on this occasion but lesson learnt…. DON’T USE THiS WEBSITE COMPANY, utter rubbish!

August 20, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t throw your money away

I ordered 2 dresses and a top. The dresses were way bigger than the sizing and from a cheap polyester material, definitely not the same as the material used on the pics. The top on the other hand was tiny. I requested the day I received the items to send them back for a refund and apparently I need to send back to Dubai at my own costs (even though they state on their website they have a warehouse in Australia and the sender on the package was Australian) This company is definitely unethical, hope this review helps someone else avoid the same situation.

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

What great service

What great service - even when the items were received and sadly did not fit they offered to resend in the next size … when an item was out of stock no question refund offered - great service penaloe thank you … looking forward to the dresses being received

August 30, 2022
Unprompted review
Rated 4 out of 5 stars

The dress is pretty

The dress is pretty, nice pattern and fitted nicely, but a little bit synthetic "plastic" feeling of the material. Delivery was slow.

August 28, 2022
Unprompted review

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