Peninsula Canada Reviews 

610
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, approachability, and deep knowledge of health and safety regulations. Reviewers consistently highlight the prompt response times, efficient communication, and helpful guidance provided during every call. People note that consultants take the time to explain complex policies clearly, making the entire process straightforward and easy to understand. Some reviewers were not happy with contract terms and felt pressured by rigid agreements. A few consumers also mentioned difficulties with cancelling services, noting that support was inflexible and unhelpful when addressing contract concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt response times and very... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and pleasant... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting that support is prompt and... See more

User experience

Consumers shared their satisfaction regarding user experience, highlighting professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tasha was so helpful to us in sharing her expertise and knowledge of Health and Safety issues. She is an excellent communicator and meets people where they are at. We're very appreciative that Tas... See more

Rated 5 out of 5 stars

We have had Leon for the 2nd year and we are extremely satisfied with his performance. He is extremely knowledgable and takes time to thoroughly explain all aspects of Health & Safety. He definitely g... See more

Company replied

Rated 5 out of 5 stars

April was super friendly and very knowledgeable. Highly recommend for business owners who want to make sure they’re doing OH&S correctly.

Company replied

Rated 5 out of 5 stars

This was a great update. Tasha Viveen made this experience pretty painless honestly. She was cheerful and funny and made it more like talking with an old friend than delving into the health and safe... See more


Company details

  1. Human Resource Consulting
  2. Occupational Safety and Health

Written by the company

We are a dedicated team of HR and health & safety experts, offering outsourced support to over 6500 small to medium-sized business clients in Canada. Simply put, we are an alternative solution to an in-house human resources team – one that’s affordable, that is. At Peninsula, we provide comprehensive around-the-clock, 24/7 HR and health and safety support that’s custom-tailored to your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(610)

172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Peninsula.

I had a great experience with Abi this morning as she is very punctual, attentive and is very clear in her communication. So far it's been a great experience all around and I really appreciate that.

April 28, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

hank you for your wonderful review! We are so happy to hear that your experience with Abi was exceptional. Your kind words reflect the commitment and effort of our entire team, and we’ll be sure to pass along your feedback to them. It’s our pleasure to serve you, and we look forward to speaking to you soon. Wishing you a fantastic day!

Rated 5 out of 5 stars

Thank you Abi

Thank you Abi! She is very knowledgeable and understood what we needed in our business.

April 26, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Thank you for sharing such an amazing review! We’re so glad to hear that your experience with Abi was outstanding. Your positive feedback is a testament to the dedication of our entire team, and we will make sure to pass it along to them. It’s been our pleasure to serve you, and we look forward to supporting you again soon. Have a fantastic day!

Rated 5 out of 5 stars

Great company

Great company. I signed up for more than I needed and even though I signed a 5 year contract they were very understanding at adjusting my needs.

March 25, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Thank you for leaving us such a positive review! Your feedback is a testament to our team's dedication, and we will make sure it’s passed along. We appreciate you choosing us and hope the rest of your day is just as fantastic!

Rated 5 out of 5 stars

Legal Notice required

Ope went through the request in detail and outlined the various issues related to my request. Although am versed in what she told me, I am left assured that when my staff call in with requests, they are provided with the appropriate guidance that they may need.

March 24, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Thank you for your wonderful review! We are so happy to hear that your experience with Ope was exceptional. Your kind words reflect the commitment and effort of our entire team, and we’ll be sure to pass along your feedback to them. It’s our pleasure to serve you, and we look forward to welcoming you back soon. Wishing you a fantastic day!

Rated 5 out of 5 stars

Clarity and expediency on which the…

Clarity and expediency on which the issue was addressed.

March 20, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Thank you so much for your kind words and the 5-star review! We are thrilled to hear that your experience with us at Peninsula was positive. Your feedback is greatly appreciated and will be shared with our team. We sincerely thank you for choosing us and wish you an equally fantastic day ahead!

Rated 5 out of 5 stars

Pene Gerber provides 5 STAR service!!

Pene Gerber was amazing. She entered the data in the appropriate forms I needed and then emailed them to me while I was still on the phone with her. Sometimes those forms are a bit tedious and her taking the time to help me and be sure they were drafted properly was appreciated SO much and gives me confidence knowing they are completed 100% properly.

March 18, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Pene was outstanding. Your kind words reflect the dedication and effort of our entire team, and we’ll be sure to pass them along. It’s truly a pleasure serving you, and we can’t wait to welcome you back soon. Have a fantastic day!

Rated 1 out of 5 stars

Gave 18 months notice of desire to…

Gave 18 months notice of desire to terminate Bright HR agreement. At end of term, the agreement was renewed without prior notice that is was happening. When an agreement is terminated, All terms are terminated not just though non-favourable to the company.

August 2, 2024
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

We appreciate your feedback. However, we cannot locate your details in our system. If this issue is related to Peninsula, please provide your contact information so we can look into it further by emailing client.experience@peninsula-ca.com or calling 1-833-247-3656 ext 5. Based on the details you have provided in your review, this appears to be a review for another company. We look forward to hearing from you.

Rated 1 out of 5 stars

Aggressive and rude cold calling

Had a very aggressive sales call from Nathan. After telling him that we were not interested in Peninsula's services, he became snarky and rude. Even if I had been interested in the services, the attitude of the salespeople completely puts me off. Be polite and take a hint to bugger off!

January 21, 2025
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

We’re sorry to hear about your negative experience with our sales team. At Peninsula, we take pride in offering exceptional HR and health and safety support, while respecting your time and investment. Your feedback is important to us, and we’d appreciate the chance to address your concerns and ensure no further unwanted contact. Please reach out at client.experience@peninsula-ca.com or via Trustpilot.

Rated 5 out of 5 stars

Very helpful service needed by any…

Very helpful service needed by any business
Today was an example Faye answered all my questions in details
Happy to deal with you people
Thanks

November 29, 2024
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Johnny,

Thank you for your amazing review! We’re so glad you had a great experience here at Peninsula. We’ll be sure to share your feedback with Faye. We hope you have an excellent week!

Thank you

Rated 1 out of 5 stars

Total scam

Total scam! Stay away! They don't sell HR services as much as they sell a non sense contract that is impossible to get out of. My Contract auto renewed during the 6 months notice i gave them to cancel it. Had to cancel my CC to get rid of them. Do not waste your time and money on these con artists. They have no business ethics.

April 9, 2024
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Thank you for your feedback. We're sorry to hear about your experience and want to ensure we support you. We've been trying to reach you to resolve your matter but haven't been able to connect. Please email us at client.experience@peninsula-ca.com or call us at 1-833-247-3656 option 5 so we can sort things out.

Rated 4 out of 5 stars

Welcoming

Welcoming
The first meeting was great. Everyone is very proactive. I think in my case, a little too quick because i am so busy, I wasn't aware of all the time that was needed as soon as I signed the contract and sent it. It was all a little overwhelming.

February 29, 2024
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello Christina,
Thank you for the fantastic feedback and five-star review.

Rated 5 out of 5 stars

Quick and helpful customer service

Quick and helpful customer service. Not sure how I was running my small business without Peninsula Canada.

December 21, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,
Thank you so much for the truly phenomenal feedback! We sincerely appreciate the lovely review with all the positive feedback. We're truly delighted to hear you're enjoying our services and support.
Regards,
Peninsula

Rated 5 out of 5 stars

Excellent HR Support For A Fraction of Hiring One On Staff

Peninsula HR staff assisted us in preparing for a proper termination and will also be assisting in creating a more up-to-date thorough employee contract, employee handbook, etc. Look forward to a lasting HR business relationship and keeping up to date with rules and regulations.

December 4, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,
Thank you so much for the truly phenomenal feedback! We sincerely appreciate the lovely review with all the positive feedback. We're truly delighted to hear you're enjoying our services and support.
Regards,
Peninsula

Rated 5 out of 5 stars

Genuinely friendly & professional small business support

The professional yet accessible communication and explanations of things made the process painless. They really made sure we understood the benefits of working with them, but without being pushy or talking down to us. We got the feeling they genuinely want to help support us as a small business, vs. us just being a number.

November 27, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,

Thank you so much for the wonderful feedback! Helping small businesses like yours, is truly our passion. We appreciate the kind words and we look forward to working with you.

Regards,
Peninsula

Rated 5 out of 5 stars

We were looking for help setting up our Health & Safety Programs

We were looking for help setting up our Health & Safety program and Peninsula contacted us to follow up o how they could help us out.
They were able to answer our questions and sent Siyawash to our office the same day to go over what we needed to do. He asked intelligent questions to help find out what our needs were as a company.

We had an other company that we were looking at at the same time and he was able to give us what Peninsula provides and how they could help.
He educated us on what we need and how they could help.
Once we signed up, we were contacted to set appointments to on board remotely and set up the in person assessment at our office.
So far we are pleased with the results and are looking forward to working with them.

November 1, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,

Thank you so much for the great feedback! We're so thrilled to hear you're enjoying our services and support. We look forward to working with you as well, and helping your business.

Regards,
Peninsula

Rated 5 out of 5 stars

I was in desperate need of legal advice…

I was in desperate need of legal advice about our business and when I asked google Peninsula Canada popped up. From day one they have been so helpful especially Elaine. We spoke many times daily until my issue was helped with. We signed up our business for HR help and its been the best decision. We are working on making our business more organized and putting things in place that we never thought we needed. I use them on a day to day basis. Learned so much as well. Every time I call there hasn't been a single person that is not polite and helpful.... I am very impressed!!!!!

November 7, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,

Thank you so much for the wonderful feedback, and welcome aboard! We're truly delighted to hear you're enjoying our services and support. We're happy to have you and we look forward to working with you further.

Regards,
Peninsula

Rated 5 out of 5 stars

Everyone is very friendly and attentive…

Everyone is very friendly and attentive to your needs. Sincerity is very evident in wanting our company to be successful.

November 8, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,

Thank you so much for the wonderful feedback! We're so glad to hear you're enjoying our staff's help and support.

Regards,
Peninsula

Rated 5 out of 5 stars

Excellent software training

October 27, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,

Thank you so much for the wonderful feedback! Delighted to hear you enjoyed the training.

Regards,
Peninsula

Rated 3 out of 5 stars

Okay but room for improvement

As a small company in oil and gas they really aren't worth it. They can rarely help you with safety issues and hr isnt very useful for our industry. I'm currently working with them on my account. They customer service people are always nice but it still lacks understanding of the industry and help in most hr matters.

October 22, 2023
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hello,

Thank you for your feedback. We understand you are in contact with a member of our team and we look forward to resolving this for you.

Regards,
Peninsula

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look