Peninsula swim&wear Reviews 341

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I love Peninsula Swin&Wear. Everything that I have purchased over the last few years from them become favorites in my wardrobe. The linen shirts, pants, shorts, jackets and swimwear are well-made, sty... See more

Rated 4 out of 5 stars

Beautiful and unique swimwear! + Fast shipping One suggestion: In addition to providing garment measurements, a size chart based on body measurements to help choose the size. Or, recommend sizing... See more

Rated 5 out of 5 stars

Great fabric, service and period of item receipt! Wish there were more designs on Athens' Attica stores that has started bringing your brand, so that I wouldnt have to buy from the internet and wait..... See more

Rated 1 out of 5 stars

I have not heard back from them I spent over 3500$ and not received merchandise that had been returned by customs duties discrepancies Please give me a refund ASAP I liked your products and wa... See more

Company replied

Company details

  1. Swimwear Store
  2. Clothing Store

Written by the company

Handcrafted in Italy, Inspired by the Sea, Devoted to Protect It


Contact info

3.7

Average

TrustScore 3.5 out of 5

341 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Very weak customer service… asked them…

Very weak customer service… asked them upon purchase to split my €500 order in 2, as easier to clear with my country customs. They just declined and shipped as is, resulting in huge customs fees at destination. Didn’t offer even a discount code or any commercial gesture…

July 5, 2021
Unprompted review
Rated 4 out of 5 stars

Beautiful and unique swimwear

Beautiful and unique swimwear! + Fast shipping

One suggestion: In addition to providing garment measurements, a size chart based on body measurements to help choose the size. Or, recommend sizing up or down if between sizes? My husband was between M and L, and chose M for the shorter length and tailored fit. For active people, I'd personally suggest sizing up to preserve the fabric and ensure range of motion.

I also wanted to get the espadrilles for my husband, but the size chart seemed to suggest he was a size 45 when he is normally a 41 or 42 - it's confusing.

June 25, 2021
Rated 1 out of 5 stars

Customer Care ridicolo

Customer Care ridicolo. Impossibilità di fare un cambio.

June 14, 2021
Peninsula swim&wear logo

Reply from Peninsula swim&wear

Gentile Cliente siamo a disposizione per resi e refund al indirizzo shop@peninsulaswimwear.com. Il customer service non lavora nel we,
Ci contatti anche al info@peninsulaswimwear.com per raccontarci della sua cattiva esperienza cosi che potremmo imparare da questa e migliorare e renderla una buona esparienza. Grazie il TEAM Peninsula.

Rated 4 out of 5 stars

Very good quality

Very good quality, very nice design. I would just say that the price is a bit expensive, but it's made in Italy so it's still a big advantage than using slaves in Asia

June 9, 2021
Rated 1 out of 5 stars

Horrible experience. Overpriced. Do not buy.

Horrible experience. The size chart does not accurately display sizes. I ordered a pair that were too small and the "store manager" wouldn't allow me to exchange for a larger size. The shorts are average at best, definitely an overpriced product. Save your money and buy else where.

May 18, 2021
Rated 1 out of 5 stars

sad.

NOTHING was said about the IMPORT DUTY/TAX PAYMENT of GPB 42.99 that I now have to deal with. This, after an absurd shipment cost of around 20 pounds. Sad and never again.

March 17, 2021
Peninsula swim&wear logo

Reply from Peninsula swim&wear

Dear client, we’re sorry of what happened, but as explained in shipping terms on our website, for extra EU shipping we operate on a DDU (Delivery Duty Unpaid) basis. This means that all the customs duties, compensations taxes, intermediations fees or any other additional costs are charged to the client and are to be paid at the moment of delivery.

Unfortunately, as of 1 january 2021, Great Britain is no longer part of the EU. Consequently terms of shipping are applied in the same way as extra EU orders.

We want to inform you that we are trying to figure out a possible way to free the customer of these fees.

Thank you for your review, the satisfaction of our customers is what we care most about!

If you have any other doubts or feedbacks feel free to write us to shop@peninsulaswimwear.com .

Peninsula Team

Rated 5 out of 5 stars

Qualità e comfort…

Gli swimming shorts Peninsula in Microfiber Poliestere, made in Italy, sono i pantaloncini perfetti per l’estate. Le fantasie sono stilose e solari , il fitting confortevole e la cura nei dettagli ricercata, esempio il finalino della coulisse doppiato tono su tono e’ una sciccheria.
Il tessuto utilizzato ha una mano cotone morbida e piacevole sulla pelle e dopo il bagno asciuga molto rapidamente, la rete interna e’ fine e delicata. Non ultimo il prezzo che per la qualità offerta e’ molto interessante.

March 3, 2021
Unprompted review

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